Staff was very courteous and room was clean. Only issue was that water was off for 2 days for a few hours in the afternoon during our stay but I didn’t see any notices about the water shut off. A notice in the elevator would’ve sufficed.
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酒店回复: Thank you for your feedback. We’re glad you enjoyed the staff and room, and we apologize for the water shut-off and the unclear notice. We’ll improve our communication moving forward. Hope to host you again soon.
5.0分
其他
Everything was perfect, clean rooms and front desk person was patient and polite with a situation we had, my family loved it we will be returning
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酒店回复: Thank you for your kind words! We’re happy to know your stay was perfect and that our staff was helpful. We look forward to having you and your family back soon.
5.0分
其他
Bed was great room clean but I found a hair on the soap dispenser. Breakfast was the best I ever had in a hotel.
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酒店回复: We’re glad you enjoyed your stay, especially the breakfast and comfortable bed! We sincerely apologize for the hair on the soap dispenser and appreciate you bringing it to our attention—we’ll make sure it’s addressed. We’d love to welcome you back for an even better experience next time.
2.0分
其他
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Had by far the most horrible view. All we could see were the air conditioners, a restricted access shed, and abandoned hotel across the roof. Room was right next to the electrical room. It was very loud. Not a relaxing stay, when our family was there for a very important and stressful doctors appointment. Staff was nice, but our room was not ready at check-in. We had to wait an hour for our room after a 4 hour drive.
check in because the room wasnt cleaned.
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酒店回复: Thank you for your feedback, and we sincerely apologize for the poor experience you had. The view, noise, and delayed room readiness are not acceptable, especially given the purpose of your stay. We appreciate you noting our friendly staff, and we will address the concerns you shared to improve.
4.0分
家庭亲子
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Entrance was tricky and dangerous going down making a hard right to avoid vehicles leaving out. Noisy dog barking at 6:30 am. Staff was great place was clean , but location isolated
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酒店回复: We're sorry to hear about the trouble with the entrance and the noise from that dog. We know that decline can at first be intimidating. We appreciate you mentioning our great staff and the cleanliness, and we hope the rest of your stay was a good one.
5.0分
商务出差
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The staff were were and friendly, and the room was clean with good amenities. The hotel faces the bay, and I was able to view the water. I travel to Corpus Christi for business quarterly, and this was my first stay here, but I will return.
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酒店回复: Hey, thanks so much for the wonderful review! We're so happy to hear y'all enjoyed everything. We look forward to welcoming you back on your next trip down to Corpus! :)
3.0分
其他
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Hotel was okay, bathroom was a little dirtier than expected, there was a water leak so the upper floors were without water for a few hours, floor was warped, felt uneven …not a bad stay overall
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酒店回复: Hey, thanks for the feedback. We're very sorry about the series of issues you ran into, from the bathroom not being as clean as it should have been to the warped floor and especially the massive inconvenience of the water being shut off. That's not the experience we want for our guests, and we apologize we let y'all down. :/
海边度假，出门即美洲湾
他们把这家酒店标注成智选假日酒店，但实际上它是翡翠酒店，而且年久失修。太具误导性了。
位置糟糕透了。
Staff was very courteous and room was clean. Only issue was that water was off for 2 days for a few hours in the afternoon during our stay but I didn’t see any notices about the water shut off. A notice in the elevator would’ve sufficed.
Everything was perfect, clean rooms and front desk person was patient and polite with a situation we had, my family loved it we will be returning
Bed was great room clean but I found a hair on the soap dispenser. Breakfast was the best I ever had in a hotel.
Had by far the most horrible view. All we could see were the air conditioners, a restricted access shed, and abandoned hotel across the roof. Room was right next to the electrical room. It was very loud. Not a relaxing stay, when our family was there for a very important and stressful doctors appointment. Staff was nice, but our room was not ready at check-in. We had to wait an hour for our room after a 4 hour drive.
check in because the room wasnt cleaned.
Entrance was tricky and dangerous going down making a hard right to avoid vehicles leaving out. Noisy dog barking at 6:30 am. Staff was great place was clean , but location isolated
The staff were were and friendly, and the room was clean with good amenities. The hotel faces the bay, and I was able to view the water. I travel to Corpus Christi for business quarterly, and this was my first stay here, but I will return.
Hotel was okay, bathroom was a little dirtier than expected, there was a water leak so the upper floors were without water for a few hours, floor was warped, felt uneven …not a bad stay overall