酒店回复: Hello Óscar Florencio,We appreciate your feedback and regret to hear about your experience with unpleasant odors and the feeling of insecurity during your stay. The safety and well-being of our guests are a top priority, and we encourage you to reach out to our management team with any further concerns. Your comments will be taken into consideration for improving our services in the future.
1.0分
其他
原文
翻译提供方:Google
房间里湿度很大
缺乏清洁度,非常糟糕,含有潮湿、霉味,当然还有由于潮湿而产生的真菌。
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酒店回复: Dear Guest, We're sorry to hear about your experience. We take all feedback seriously and have shared your comments with our housekeeping team for review. Your input helps us improve our services for future guests. We hope to have the opportunity to welcome you back to provide a better experience.
4.0分
其他
原文
翻译提供方:Google
几条毛巾
5.0分
其他
原文
翻译提供方:Google
非常完整
1.0分
家庭亲子
原文
翻译提供方:Google
服务很糟糕,肮脏,被忽视。
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酒店回复: Hello Luis,We're sorry to hear about your experience. Guest feedback is valuable for us to improve our services. We recommend reaching out to our management team to address your concerns directly.
2.0分
家庭亲子
原文
翻译提供方:Google
不通融
3.0分
其他
原文
翻译提供方:Google
我不太喜欢它
5.0分
家庭亲子
原文
翻译提供方:Google
伟大的
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酒店回复: Hello Priscilla,We are delighted to hear that you had a positive experience during your stay. We appreciate your feedback and hope to welcome you back again in the future.
房间脏得令人难以置信,到处都是虫子和蜘蛛。床单根本没换过,甚至还有用过的床罩。与其说是酒店,不如叫汽车旅馆更贴切。我预订的房间含早餐,但我没敢吃,因为我根本不相信那里的卫生状况。我再也不会住那家酒店了!
食品区。垃圾桶外面堆满了垃圾。
我们不得不爬上二楼的楼梯。闻起来有一股可怕的尿味。此外,无家可归的人很多,而且酒店不是封闭式的,所有房间都面向街道而不是停车场。所以如果你没有安全感的话,我就睡得不安稳。
房间里湿度很大
缺乏清洁度,非常糟糕,含有潮湿、霉味,当然还有由于潮湿而产生的真菌。
几条毛巾
非常完整
服务很糟糕,肮脏,被忽视。
不通融
我不太喜欢它
伟大的