酒店回复: Hello VICTOR,Lamentamos que su experiencia no haya estado a la altura de sus expectativas. Apreciamos su comentario sobre las condiciones de la habitación y la atención del personal. Su satisfacción es importante para nosotros, y tomamos muy en serio los comentarios de nuestros huéspedes. Si desea discutir su experiencia con la dirección, le recomendamos que se ponga en contacto directamente con ellos para que puedan abordar sus inquietudes adecuadamente. Su opinión es valiosa para mejorar nuestro servicio.
1.0分
其他
原文
翻译提供方:Google
糟糕的酒店,糟糕的服务
房间里不提供毛巾
泳池脏兮兮的,一片绿色
服务糟糕透了
食物糟糕透了
维护工作糟糕透了
卫生间堵塞了
我去投诉,经理却威胁要解雇我
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酒店回复: Hello Ciro,Lamentamos saber que su experiencia no estuvo a la altura de sus expectativas. Sus comentarios sobre las toallas, la piscina, el servicio y otros aspectos serán revisados por la dirección para entender mejor la situación. Apreciamos que haya tomado el tiempo de compartir su feedback, el cual es valioso para nuestro continuo proceso de mejora. Esperamos que considere darnos otra oportunidad en el futuro.
酒店回复: Hi Jesus,Thank you for your feedback regarding your recent stay at our hotel. I understand your concerns about the cleanliness of the room, the condition of the facilities, and the overall atmosphere of the hotel. Your feedback is incredibly important to us, and I assure you that we take it very seriously. Immediate action will be taken to address the issues you've mentioned, including improvements to our housekeeping standards, maintenance repairs, and ensuring a safe and comfortable environment for all guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
2.0分
其他
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非常古老的酒店,没有任何翻新。水槽水龙头不工作。一股细流水流出。枕头很差。遮阳棚里不再有棕榈树。
1.0分
其他
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房间的门坏了,很难关上,毯子很脏,服务一点都不好。
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酒店回复: Estimado huésped,Lamentamos sinceramente los inconvenientes que experimentó durante su estadía, en especial con la condición de la puerta, la limpieza y el servicio. Hemos compartido sus comentarios con nuestro equipo para tomar medidas inmediatas y mejorar.Agradecemos que nos haya informado de su experiencia y esperamos que en el futuro nos brinde otra oportunidad para ofrecerle una estancia mucho más satisfactoria.Atentamente,GerenciaQuality Inn & Suites on the Beach – Corpus Christi
4.0分
其他
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翻译提供方:Google
酒店很旧,但该有的都有
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酒店回复: Hi Tomas,Thank you for sharing your thoughts. We appreciate your understanding that our hotel, while older, strives to provide the essentials for a comfortable stay. We’re glad to hear that we met your needs during your visit. Once again, we appreciate you choosing to stay at Quality Inn & Suites on The Beach and hope to have the chance to welcome you back in the future.
3.0分
其他
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翻译提供方:Google
好的
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酒店回复: Subject: Thank You for Your FeedbackDear Linda,Thank you for staying with us and for sharing your feedback. We appreciate your time and hope to provide you with an even better experience in the future.Sincerely,
1.0分
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Unsatisfactory and didn’t stay there
Unsatisfactory, the outside and parking situation was unexceptionable and we did not stay, we went to another hotel. The one we went to was cleaner and we had parking right outside our door. It was only $10.00 a night more and they did not charge for parking. They had a very well lit parking area
最糟糕的是卫生状况极差;我离开时感觉呼吸困难,他们却拒绝退款。我甚至不得不去医院。这个地方状况糟糕透顶,应该拆除重建。我要求退款。
我们不喜欢这里。他们给我们安排了一间靠外的房间,床单很脏,门也关不严。我们跟经理沟通后,她给我们换了房间。我们拉开窗帘,掀开床罩,发现床垫上全是小动物。这真是一次糟糕的体验。最糟糕的是,你想取消预订,却没人负责。
糟糕的酒店,糟糕的服务
房间里不提供毛巾
泳池脏兮兮的,一片绿色
服务糟糕透了
食物糟糕透了
维护工作糟糕透了
卫生间堵塞了
我去投诉,经理却威胁要解雇我
完全破败、肮脏、残破,而且最重要的是不友好。整个建筑群都应该被拆除。早餐就是为了几片吐司而争吵,非常脏,而且不提供续杯。绝对不推荐。
这不是酒店,而是汽车旅馆。
坏的!!房间很脏,床上有一只蟑螂,浴室里有排泄物,设施超级被忽视,盘子和门状况很差,浴室又旧又滑,没有垫子,他们没有整理房间!也不全是坏事,床很舒服,泳池区也很好,接待处给我们换了房间!
非常古老的酒店,没有任何翻新。水槽水龙头不工作。一股细流水流出。枕头很差。遮阳棚里不再有棕榈树。
房间的门坏了,很难关上,毯子很脏,服务一点都不好。
酒店很旧,但该有的都有
好的
Unsatisfactory and didn’t stay there
Unsatisfactory, the outside and parking situation was unexceptionable and we did not stay, we went to another hotel. The one we went to was cleaner and we had parking right outside our door. It was only $10.00 a night more and they did not charge for parking. They had a very well lit parking area