Room was not clean. One side of the bed had chips and trash on the floor. Not what I expected from this establishment.
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酒店回复: Thank you for your feedback, and I sincerely apologize for the condition of your room upon arrival. This is certainly not the experience we aim to provide, and I understand how disappointing it must have been to find the room anything less than spotless. Cleanliness is a top priority for us, and your comments will be shared with our housekeeping team to ensure this is addressed immediately and doesn't happen again. We hope you’ll consider giving us another opportunity to provide the level of quality and care you rightfully expect.Silvester Martin, General Manager
5.0分
情侣出游
Everything was good except that they don’t clean the room unless you stay more than 3 days. Also the second morning the food was reheated and tasted bad.
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酒店回复: Thank you for your great rating and for sharing your honest feedback. We're glad to hear that overall you had a good stay, but I’m sorry to learn about the issues with housekeeping and breakfast. Our current housekeeping policy does prioritize stays of three nights or more, but we’re always happy to provide service upon request, and we’ll be sure to clarify that better for future guests. As for breakfast, your comments are taken seriously—we’ll review with our team to ensure food quality is consistent every day. We truly appreciate your input and hope to welcome you back for an even better experience next time.Silvester Martin, General Manager
5.0分
其他
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ppdoc
It was as it has been for years: A good value during off season visits. Place is pretty old but well kept and clean. I like the double rooms.
It is a fine place to stay. The pizza place downstairs is nice to have.
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酒店回复: Thank you so much for your continued loyalty and for taking the time to share your experience! We're glad to hear that you continue to find value in staying with us during the off-season and appreciate your kind words about the cleanliness and upkeep of the property. It’s great to know that our double rooms suit your needs and help make your stays comfortable. We truly value your support and look forward to welcoming you back for many more visits!Silvester Martin, General Manager
3.0分
其他
Breakfast items were limited and kept few in numbers. Room was clean and the bathtub walls were old/ soap holder was broken. AC was working fine
3.0分
其他
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First room we were in had a toilet that would not flush and a large wet spot on the carpet near the air conditioning unit. They moved us to a fourth floor room. They had a better view, but still had issues with the toilet and the refrigerator did not work, the freezer did but the refrigerator did not. Office staff seemed indifferent but the maintenance man was excellent. Because of him I rated overall three stars instead of one.
2.0分
朋友出游
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Did not have the pots and pans as advertised. The breakfast was cold and the eggs tasted lile powdered eggs said they had bacon, was just sausage. There was no pool or hot tub. Had cutlery for two only one bowl and when I asked for another they said they didn't have any.
2.0分
家庭亲子
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The hotel location map shown in ******* was very deceitful. The image did not show there was a hotel in front BLOCKING ALL VIEW OF THE BEACH/WATER!!
A couple of grab bars in the bathroom DOES NOT QUALIFY THE ROOM as being Handicap! It was EXTREMELY DIFFICULT for my 84 yr old Aunt to bathe and for myself who just had knee surgery!
I asked for a view of the beach, I got a view of the side of the building next to us.
我们在这家酒店住过很多次,每次的体验都非常棒。从办理入住开始,工作人员就非常友好和专业。这次入住是Sid为我们办理的,当我们经过前台时,他每天都会关心我们。酒店员工总是竭尽全力让我们感到宾至如归。酒店和客房一直都非常干净。客房里有小厨房,对于预算有限的家庭来说是一个很大的优点(可以在酒店自己做饭,而不是出去吃)。微波炉、冰箱、炉灶、洗碗机和水槽总是 spotless。卫生间干净且功能齐全,没有下水道堵塞或水压问题。床和床上用品一直都很干净。日常客房清洁将按要求提供。免费早餐很不错,包括无限量供应的鸡蛋、香肠或培根,各种面包(包括自己制作华夫饼),水果、谷物、果汁和酸奶。唯一可能对某些顾客来说是缺点的是酒店没有游泳池。强烈推荐这家酒店,我们将来还会再次入住。
我们在这里住了很多年了,从来没有遇到任何问题。地理位置绝佳,总是很干净,服务也很周到。每天早上都提供免费早餐,真是太棒了。酒店就在海滩对面。我们会一直选择住在这里的。
酒店一般,没有描述的那样
Room was not clean. One side of the bed had chips and trash on the floor. Not what I expected from this establishment.
Everything was good except that they don’t clean the room unless you stay more than 3 days. Also the second morning the food was reheated and tasted bad.
ppdoc
It was as it has been for years: A good value during off season visits. Place is pretty old but well kept and clean. I like the double rooms.
It is a fine place to stay. The pizza place downstairs is nice to have.
Breakfast items were limited and kept few in numbers. Room was clean and the bathtub walls were old/ soap holder was broken. AC was working fine
First room we were in had a toilet that would not flush and a large wet spot on the carpet near the air conditioning unit. They moved us to a fourth floor room. They had a better view, but still had issues with the toilet and the refrigerator did not work, the freezer did but the refrigerator did not. Office staff seemed indifferent but the maintenance man was excellent. Because of him I rated overall three stars instead of one.
Did not have the pots and pans as advertised. The breakfast was cold and the eggs tasted lile powdered eggs said they had bacon, was just sausage. There was no pool or hot tub. Had cutlery for two only one bowl and when I asked for another they said they didn't have any.
The hotel location map shown in ******* was very deceitful. The image did not show there was a hotel in front BLOCKING ALL VIEW OF THE BEACH/WATER!!
A couple of grab bars in the bathroom DOES NOT QUALIFY THE ROOM as being Handicap! It was EXTREMELY DIFFICULT for my 84 yr old Aunt to bathe and for myself who just had knee surgery!
I asked for a view of the beach, I got a view of the side of the building next to us.
The caulking around the bath tub was DISGUSTING!