The hotel was great! Can't beat it for the price. Pool was nice! The hot tub is under construction so that was understandable. We never ate breakfast there so can't comment on that. Room was great! Bathtub was very clean!! Beds were very comfortable! We stayed for 4 nights and we were very happy with our stay. The host was extremely nice and accommodating!
酒店回复: Thank You
2.0分
其他
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Comforters were stained badly. Continental breakfast was cereal (no milk), oatmeal packets, pieces of bread, coffee cake, coffee (was the best part) and apples. There was a pancake machine but didn’t work. Pool was salt water and no hot tub access. Towels smelled like they were old or not washed. Just not a good visit.
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酒店回复: Thank You for your comments In response to your comments. First we had the full breakfast out which includes eggs and sausage . The pancake maker was and is fully functionally if you know how to use it which you apparently don't. The pool is a salt pool which is now very common in all hotels with indoor pools. As for the hot tub we had that removed 6 years a go and no longer is available or mentioned in any hotel website maybe you should try reading the available information. Thank You
1.0分
其他
This experience was not so good. In the page it said that they had buffet and there was nothing.
酒店回复: Thank You
2.0分
商务出差
Dirty, stained sheets and blankets, dirty lobby, dirty hallways, dirty lobby. Asked for an extra pillow and they didn’t have any. Just stay elsewhere
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酒店回复: Every thing you have mentioned is completely false the lobby and the hallway's are clean as was all the bedding
3.0分
朋友出游
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I paid $105 for an okay hotel room and they tried to charge my card in the early morning hours $150 twice but when I checked out said nothing or had no explanation
酒店回复: Thank You
1.0分
家庭亲子
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This was the worst experience I ever had with ******* and that property I came in at 4 AM after a long drive the room they gave me at first was dirty. Sheets were dirty pillowcases were dirty and yellow. The second room they gave me was even worse than the first one so we decided to leave the property and go to a family member's house for the night then they tell me I get no refund for that plus the 2 other nights so 3 nights total I did not stay at so I paid almost $300 for nothing me and my family are very disappointed i've used ******* for everything, but after this experience, I will no longer be using them and I don't recommend anyone else to use them!
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酒店回复: n response to this guest i would like to mention that there was absolutely nothing room with any of the rooms all the sheets and pillow cases where brand new put there that morning and there was no smell of smoke anywhere as we are a non smoking hotel. The issues is that the guest had called early that day asking if they check in at 3.30 in the morning will they have to pay for that night as there reservation was for 3 nights starting July 3 they where informed that yes they would have to pay guest was not happy and hung up on the call .I had informed the night desk clerk about the issues when they arrived they told him that they where told they would not be charged to that night and my staff informed guest that was not the case guest was not happy and within just a few minutes returned to the front desk and stated to complain. and left Thank You
3.0分
其他
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Comfortable stay but needs some maintenance
I will say that the room itself was very comfortable. Bed was amazing, fridge and microwave were great. My biggest complaint would be that the towels provided in the room were badly stained and soiled. I did bring this to the attention of the front desk who took the towels and said housekeeping would take care if my room. That never happened so I had to again go to the front desk to get clean towels and coffee. It's an older hotel that does need some maintenance and cleaning but the staff was nice and room comfortable.
酒店回复: Thank You
4.0分
其他
Staff was very attentive. Room was clean. Bed was comfortable.
酒店回复: Thank You
4.0分
其他
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Staff was very polite and friendly. Room was spacious, clean, and up to date. Check in and check out was quick ans breakfast was good. Will stay again when I'm that way.
酒店回复: Thank You
3.0分
情侣出游
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We had someone try to enter our room using a key that matched our lock somehow. If not for the chain (which was pulled sharply enough to dislodge one of the screws) the person would have entered our room. No security cameras on the second floor unfortunately. The manager was concerned but my husband freaked out about it and tried to barricade our room from another attempt.
酒店回复: There is no way anyone had a key to your room except you
The hotel was great! Can't beat it for the price. Pool was nice! The hot tub is under construction so that was understandable. We never ate breakfast there so can't comment on that. Room was great! Bathtub was very clean!! Beds were very comfortable! We stayed for 4 nights and we were very happy with our stay. The host was extremely nice and accommodating!
Comforters were stained badly. Continental breakfast was cereal (no milk), oatmeal packets, pieces of bread, coffee cake, coffee (was the best part) and apples. There was a pancake machine but didn’t work. Pool was salt water and no hot tub access. Towels smelled like they were old or not washed. Just not a good visit.
This experience was not so good. In the page it said that they had buffet and there was nothing.
Dirty, stained sheets and blankets, dirty lobby, dirty hallways, dirty lobby. Asked for an extra pillow and they didn’t have any. Just stay elsewhere
I paid $105 for an okay hotel room and they tried to charge my card in the early morning hours $150 twice but when I checked out said nothing or had no explanation
This was the worst experience I ever had with ******* and that property I came in at 4 AM after a long drive the room they gave me at first was dirty. Sheets were dirty pillowcases were dirty and yellow. The second room they gave me was even worse than the first one so we decided to leave the property and go to a family member's house for the night then they tell me I get no refund for that plus the 2 other nights so 3 nights total I did not stay at so I paid almost $300 for nothing me and my family are very disappointed i've used ******* for everything, but after this experience, I will no longer be using them and I don't recommend anyone else to use them!
Comfortable stay but needs some maintenance
I will say that the room itself was very comfortable. Bed was amazing, fridge and microwave were great. My biggest complaint would be that the towels provided in the room were badly stained and soiled. I did bring this to the attention of the front desk who took the towels and said housekeeping would take care if my room. That never happened so I had to again go to the front desk to get clean towels and coffee. It's an older hotel that does need some maintenance and cleaning but the staff was nice and room comfortable.
Staff was very attentive. Room was clean. Bed was comfortable.
Staff was very polite and friendly. Room was spacious, clean, and up to date. Check in and check out was quick ans breakfast was good. Will stay again when I'm that way.
We had someone try to enter our room using a key that matched our lock somehow. If not for the chain (which was pulled sharply enough to dislodge one of the screws) the person would have entered our room. No security cameras on the second floor unfortunately. The manager was concerned but my husband freaked out about it and tried to barricade our room from another attempt.