酒店回复: Dear KeXin, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at La Quinta Inn & Suites by Wyndham Cleveland Airport West, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

酒店回复: 感谢您抽出宝贵时间与我们分享您的入住体验。我们非常感谢您的反馈，也很高兴得知您在入住期间感到安全，并且觉得附近的便利设施很实用。对于入口和电梯噪音给您带来的困扰，以及床垫不舒适的问题，我们深表歉意。您的舒适对我们至关重要，我们始终致力于提升宾客的入住体验。我们会将您关于床垫软硬度的意见纳入考量，并据此改进我们的住宿设施。再次感谢您的宝贵意见，我们期待未来有机会再次欢迎您入住，为您带来更加愉快的体验。

酒店回复: 感谢您抽出宝贵时间与我们分享您的入住体验。对于您入住期间遇到的不便，我们深表歉意，特别是热水问题以及浴缸和冰箱的维修问题。您的反馈对我们改进设施至关重要。感谢您对电梯问题的理解，我们很高兴得知我们的员工服务给您留下了良好的印象。很高兴您觉得我们的床很舒适，停车场也符合您的预期。请放心，我们会将您的意见反馈给我们的团队，以提升宾客体验。我们重视您的反馈，并期待未来有机会再次欢迎您入住，享受更愉快的住宿体验。

酒店回复: 感谢您抽出宝贵时间分享您最近入住的体验反馈。对于您在入住期间遇到的问题，我们深表歉意。您提到的关于大堂漏水、房间清洁度以及窗户安全性的问题，确实并非我们力求达到的标准。您提到的浴缸、沙发污渍以及地毯异味等问题尤其令人担忧，我们非常感谢您及时告知我们。请放心，我们认真对待您的反馈，并致力于解决这些问题，以提升未来宾客的入住体验。您的安全和舒适是我们的首要任务，我们将竭尽全力做出必要的改进。

酒店回复: Thank you for taking the time to share your thoughts about your recent stay with us at La Quinta Inn & Suites by Wyndham Cleveland Airport West. We appreciate your feedback regarding the luggage racks and the housekeeping service. We understand that having luggage racks can enhance the convenience of your stay, and we are always looking for ways to improve our guest experience. Your observation about daily housekeeping is noted, and we appreciate your perspective on how it impacts the overall comfort of our guests.We strive to provide a welcoming atmosphere and meet the needs of our guests, and your insights are invaluable in helping us achieve that goal. Thank you once again for your review, and we hope to welcome you back in the future.