酒店回复: Thank you for your feedback, Julia. Our outdoor pool was closed during your stay due to cold weather, which may explain its condition. We appreciate your comments and will work to ensure clearer communication moving forward.
5.0分
其他
原文
翻译提供方：Google
一切都很干净，服务一流，是该地区最好的酒店之一。
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酒店回复: Thank you, Jorge! We’re delighted to hear that you found everything clean and the service excellent. Your kind words mean a lot to our team. We look forward to welcoming you again on your next visit!
4.0分
其他
Older hotel but well kept with comfortable beds and decent breakfast. Staff were all friendly and helpful.
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酒店回复: Dear James, Thank you for sharing your experience and for staying with us. We’re delighted to hear you enjoyed our comfortable beds, breakfast, and friendly staff. Your kind words mean a lot to our team. We look forward to welcoming you back on your next visit!
3.0分
情侣出游
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Room was big but smaller bed. One side had bedside table and other didnt felt like some of the furniture was missing as really odd set up. Fan in bathroom needs a good clean. Breakfast loads of waffle makers but not syrup which was a shame!
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酒店回复: Dear Miss Osborne, Thank you for your feedback. We’re glad you enjoyed the spacious room. We noted your comments on the breakfast setup and will work to ensure all items are consistently available. We hope to provide an even better stay next time.
酒店员工非常乐于助人，房间干净整洁。早餐也很不错。我对这家酒店非常满意。
我们抵达酒店时，发现房间根本不干净。办理入住手续进入房间后，我们看到被子、床单和枕头上都有污渍。当我们掀开床单，发现床垫完全是黄色的污渍。墙壁上还有被压扁的虫子。走廊里弥漫着狗尿味。我们立刻就退房去了别处。前台员工也表示理解我们退房的决定。经理 Shelly Reeb 拒绝退款，只说可以给我们换一间房，但我们相信其他房间的质量和卫生状况肯定也半斤八两。绝对不会推荐这家酒店。
房间又大又干净。就是客服不太行。
这个价格住一晚还可以。就是有点闷。
房间非常干净，所有设施都很好用。一切都翻新过了。谢谢！
房间还可以，早餐比较差。
非常陈旧。泳池根本没法用，脏得要命，里面还漂浮着什么恶心的大东西。
一切都很干净，服务一流，是该地区最好的酒店之一。
Older hotel but well kept with comfortable beds and decent breakfast. Staff were all friendly and helpful.
Room was big but smaller bed. One side had bedside table and other didnt felt like some of the furniture was missing as really odd set up. Fan in bathroom needs a good clean. Breakfast loads of waffle makers but not syrup which was a shame!