Cleaning was horrible. I just stayed a couple of hours and there were cockroaches everywhere (beds and bathroom)
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酒店回复: Hi Karen,Thank you for sharing your feedback. We are very sorry to hear about the cleanliness issues and pest concerns you encountered during your stay at OYO Hotel Tulsa International Airport. This is not the standard we strive to provide, and we are addressing these issues with our team immediately.We appreciate you bringing this to our attention and hope to have the opportunity to provide a much improved experience in the future.Sincerely,DewiManagement – OYO Hotel Tulsa International Airport
1.0分
商务出差
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Filthy! Offered three different rooms. All filthy and stunk of tobacco smoke. Reservation was for non-smoking. Had to go to a different hotel. I want a refund sinci I did not accept any room there.
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酒店回复: Dear Thomas,We’re sorry to hear about your experience at OYO Hotel Tulsa International Airport. We understand your concern and have shared your feedback with the management team for review and corrective action.Sincerely,EvaOYO Hotel Tulsa International Airport
1.0分
其他
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Literally had hundreds of dead bed bugs EVERYWHERE just underneath both beds and on side of walls on the grounds beside beds, they obviously do not vacuum ever.
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酒店回复: Dear Abigail,We’re truly sorry to hear about your experience at OYO Hotel Tulsa International Airport. Cleanliness is a top priority, and your comments have been shared with our housekeeping team for immediate attention.Sincerely,EvaOYO Hotel Tulsa International Airport
1.0分
商务出差
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This place was disgustingly! First they charge you cash to check in after I paid online. They put me upstairs after I booked an “accessibility” room. The door didn’t close all the way. The room smelled like mold and bad life choices. As soon as I lifted the sheets, I was greeted by a huge bed bug!!! I ran out of there as fast as I could. Do yourself a favor and book a room at motel 6!
好的。
前台洗手间坏了。住了三天,没人打扫房间。押金只收现金。房间里有虫子。
这绝对是我住过的最差的汽车旅馆。枕头、毛巾和浴缸都很脏,排水塞也坏了。更糟糕的是,我退房时仅仅晚了5分钟,差点被莫名其妙地收取35美元的费用。
这个地方很脏,淋浴没有水,毛巾很脏,有划痕和撕裂,床的味道很臭,浴室被盖住了,没有卫生纸,暖气很吵,烟雾传感器一直在响。整个晚上都在响,这是一次非常糟糕的经历,尤其是还有烟味。
尽管房间不适合居住,而且动物太多,他们还是拒绝退款给我们。
大堂很脏。他们要求支付 100 美元现金押金。房间很脏。没有电视遥控器。现场没有食物或饮料。街区简陋。另找其他地方
Cleaning was horrible. I just stayed a couple of hours and there were cockroaches everywhere (beds and bathroom)
Filthy! Offered three different rooms. All filthy and stunk of tobacco smoke. Reservation was for non-smoking. Had to go to a different hotel. I want a refund sinci I did not accept any room there.
Literally had hundreds of dead bed bugs EVERYWHERE just underneath both beds and on side of walls on the grounds beside beds, they obviously do not vacuum ever.
This place was disgustingly! First they charge you cash to check in after I paid online. They put me upstairs after I booked an “accessibility” room. The door didn’t close all the way. The room smelled like mold and bad life choices. As soon as I lifted the sheets, I was greeted by a huge bed bug!!! I ran out of there as fast as I could. Do yourself a favor and book a room at motel 6!