Was not aware of a 75 dollar fee room still had trash and old food lady at the front was rushing to get 2 people checked in
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the confusion regarding the \$75 fee and for the issues with room cleanliness and service at check-in. Your comments are important, and we will review them carefully to ensure a better experience for future guests.Sincerely,Hotel Manager
3.0分
家庭亲子
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Didnt clean my room i had a 3 night stay. Didnt empty out trash nothing. My son had next room nd no hot water for entire stay. Said something nothing done. Staff first night great after that staff a desk never spoke once not even a good morning or anything. My rental car had trahs nd debry left in roof of car nd trunk area. Who knows who elft it there but really.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with room cleaning, hot water, staff service, and the condition of your rental car. Your comments are taken very seriously, and we will address these concerns immediately to improve the experience for future guests.Sincerely,Hotel Manager
1.0分
其他
This is a terrible place. Has roaches androoms are nasty smell bad. Does not meet la quinta standards.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced, including cleanliness and pest problems. Your comments are taken very seriously and will be addressed immediately to ensure improved standards and a better experience for future guests.Sincerely, Hotel Manager
4.0分
商务出差
It was good just too close to hwy and Popeyes was loading around 3am made a excess noise
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酒店回复: Hello Gevorg,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the noise from the nearby highway and the late-night activity. We understand how important a good night's sleep is for our guests. Your insights are valuable, and we will take them into consideration as we continue to enhance our guest experience.
2.0分
家庭亲子
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The whole property is wildly outdated. The bathroom was tiny and there is mold in the shower. The beds were slanted so your feet are higher than your head. There was no overhead lighting and with the windows facing inward to the other building walls, your room is dark all day. We left a whole paid day early to avoid staying another day.
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酒店回复: Hello Brittany,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments as they help us understand the experiences of our guests. Your observations about the room's condition and lighting are valuable, and we will ensure that they are noted for consideration in future improvements. We hope you were able to enjoy your time in the area despite the challenges you faced during your stay. Thank you again for your input; it helps us strive for a better experience for all guests.
3.0分
商务出差
Dennys and Popeyes chicken shared the parking lot with hotel it was other eating spots close by room was clean
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found your room clean and enjoyed the convenient nearby dining options. We look forward to welcoming you back for another comfortable stay.Sincerely,Hotel Manager
5.0分
家庭亲子
The staff members are nice, we needed a late check in and everything was fine and easy
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad our staff made your late check-in smooth and easy, and that you had a positive experience. Providing helpful and friendly service is very important to us. We look forward to welcoming you back soon!Sincerely, Hotel Manager
5.0分
情侣出游
Everything was great except the next door neighbors were having a party late into the night.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad you enjoyed your stay overall but apologize for the late-night noise from neighbors. We’ll work to better manage such situations for a more peaceful environment.Sincerely, Hotel Manager
3.0分
其他
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Needs some improvements
The bed was horrible and definitely needed to be replaced a while ago. Bathroom set up was awkward are small, hard to shut the door and be in the bathroom at the same time. The tub is also raised pretty high off the ground and not safe for kids or anyone was disabilities.
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酒店回复: Dear Guest,Thank you for your feedback. We’re sorry the bed and bathroom setup did not meet your expectations. Your comments about safety and comfort are important, and we’ll share them with our team as we plan improvements to better serve all guests.Sincerely, Hotel Manager
独特的
Was not aware of a 75 dollar fee room still had trash and old food lady at the front was rushing to get 2 people checked in
Didnt clean my room i had a 3 night stay. Didnt empty out trash nothing. My son had next room nd no hot water for entire stay. Said something nothing done. Staff first night great after that staff a desk never spoke once not even a good morning or anything. My rental car had trahs nd debry left in roof of car nd trunk area. Who knows who elft it there but really.
This is a terrible place. Has roaches androoms are nasty smell bad. Does not meet la quinta standards.
It was good just too close to hwy and Popeyes was loading around 3am made a excess noise
The whole property is wildly outdated. The bathroom was tiny and there is mold in the shower. The beds were slanted so your feet are higher than your head. There was no overhead lighting and with the windows facing inward to the other building walls, your room is dark all day. We left a whole paid day early to avoid staying another day.
Dennys and Popeyes chicken shared the parking lot with hotel it was other eating spots close by room was clean
The staff members are nice, we needed a late check in and everything was fine and easy
Everything was great except the next door neighbors were having a party late into the night.
Needs some improvements
The bed was horrible and definitely needed to be replaced a while ago. Bathroom set up was awkward are small, hard to shut the door and be in the bathroom at the same time. The tub is also raised pretty high off the ground and not safe for kids or anyone was disabilities.