酒店回复: Thank you for the review, we do apologize about any inconvenience and will speak with our staff. We will especially have our security make more rounds during the night now to ensure no issues such as this happen again. We are pleased that the rest of your stay was accommodating and again do want to apologize.
4.0分
情侣出游
Great room, with excellent smart tv. Check in is very fast if you fill in the pre-check e-form they send you on email.
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酒店回复: Thank you so very much for the review, we are always pleased to hear our guests enjoyed their stay with us. We try to have an accommodating environment for all of our guests and are glad that you enjoyed staying with us. We are always happy to hear that he check in process and everything was fast and easy. We will relay to our team the excellent service that they provided and do hope that you got to enjoy the area while you were here.
2.0分
其他
Stay was ok. Bed was never made in the 3 days I was there. Not here to complain just sharing my experience. Towels had a musty odor to them.
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酒店回复: Thank you for the review, we do apologize that your stay wasn't as accommodating as we hoped it could be. We will speak with our team in regards to the towels and bed. We do make it a policy that we do not touch the bed if any items are on the bed. We do apologize again that your stay wasn't as accommodating as we hoped.
4.0分
情侣出游
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Room was clean, staff was professional and courteous.
Bathtub had a large hole in the bottom that was covered with an adhesive bath mat. It didn’t leak and we didn’t report anything since we were checking out within an hour of finding it.
Good hotel, excellent price and location.
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酒店回复: Thank you so very much for the review, we are always pleased to hear our guests enjoyed their stay with us. We try to have an accommodating environment for all of our guests and are glad that you enjoyed staying with us. We do apologize that there was an issue with the bath tub and will have our team take a look at it. We do hope that your next stay is as accommodating and peaceful as we know it can be,
2.0分
其他
Booked a smoking room but was given a non smoking room and told I couldn’t switch also saw multiple baby roaches during my stay staff was nice.
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酒店回复: Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Days Inn Historic Downtown Hotel, we would like to apologize that your stay was less than satisfactory.
3.0分
情侣出游
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Room in good condition. Breakfast - old cereal, stale muffins. Second floor walk to room was precarious for 85 year olds. Parking on a slope was another challenge.
Kent andVicki
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酒店回复: Thank you for the review, we do apologize that your stay wasn't as accommodating as we hoped it could be. We are an older property and the hotel layout did have us on a hill. We do apologize that it can be difficult to go up and down the hill. We do hope that your next stay will be better and more accommodating.
5.0分
情侣出游
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This hotel was very convenient to the highway. The only problem was our shower was not working and they didnt have anybidy to fix it that day. The next day they allowed me to use an empty room to shower in but it delayed our travels.
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酒店回复: Thank you for the review, we are happy to hear the property was to your liking and in a convenient location. We do apologize that there was an issue with your shower and have spoken to our team in regards to this matter. We hope that next time your stay is without issue.
5.0分
商务出差
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Nice room. Good bed and shower. The lights have smart features but the alarm clock was also SET! Wow. That got me up to a nice breakfast of cereal and yogurt...coulda used other options though.
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酒店回复: Thank you so very much for the review, we are always pleased to hear our guests enjoyed their stay with us. We try to have an accommodating environment for all of our guests and are glad that you enjoyed staying with us. We are pleased that you did enjoy features in the room but do apologize that the alarm clock was set and not turned off by our teams. We will relay this to them and again do apologize if it did wake you up earlier than intended.
5.0分
其他
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The property is safe and located in an interesting area of old Pensacola, just north of the downtown entertainment and shopping district, making it very convenient.
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酒店回复: Thank you so very much for the review, we are always pleased to hear our guests enjoyed our location and do hope that you were able to explore the downtown area and other areas of Pensacola. We will relay to our team the great work they are providing and bringing a safe environment to all of our guests. We hope that we get to see you soon and that your stay is just as good.
尽管我的房间在后面,但它一点也没让人失望。房间非常干净,淋浴设施也很好用,一切都很完美。而且,它竟然还有一台智能电视,考虑到价格这么低,这真的很棒。老实说,花80美元能住到这样的酒店真是太值了,因为其他80美元的酒店通常都很糟糕,淋浴设施也几乎不能用,比如迈阿密的Red Roof Inn。前台的工作人员也非常友善。
设施没有任何问题,可以说是干净的水平。
然而,毛巾上有我前面那个人的头发。
我担心有人深夜打开酒店外面的垃圾桶,然后就在里面。
Great room, with excellent smart tv. Check in is very fast if you fill in the pre-check e-form they send you on email.
Stay was ok. Bed was never made in the 3 days I was there. Not here to complain just sharing my experience. Towels had a musty odor to them.
Room was clean, staff was professional and courteous.
Bathtub had a large hole in the bottom that was covered with an adhesive bath mat. It didn’t leak and we didn’t report anything since we were checking out within an hour of finding it.
Good hotel, excellent price and location.
Booked a smoking room but was given a non smoking room and told I couldn’t switch also saw multiple baby roaches during my stay staff was nice.
Room in good condition. Breakfast - old cereal, stale muffins. Second floor walk to room was precarious for 85 year olds. Parking on a slope was another challenge.
Kent andVicki
This hotel was very convenient to the highway. The only problem was our shower was not working and they didnt have anybidy to fix it that day. The next day they allowed me to use an empty room to shower in but it delayed our travels.
Nice room. Good bed and shower. The lights have smart features but the alarm clock was also SET! Wow. That got me up to a nice breakfast of cereal and yogurt...coulda used other options though.
The property is safe and located in an interesting area of old Pensacola, just north of the downtown entertainment and shopping district, making it very convenient.