酒店回复: Hello Laura, We're disappointed to hear about your experience and apologize for any inconvenience caused during your stay. Your feedback is valuable to us, and we will address the issues mentioned to ensure a better experience for future guests. Thank you for sharing your concerns with us.
酒店回复: Hello massoud,We appreciate your feedback and regret to hear that your stay did not meet your expectations. We encourage guests to reach out to our management team directly to discuss any concerns further and explore ways to improve in the future. Thank you for bringing this to our attention.
2.0分
其他
原文
翻译提供方：Google
地方
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酒店回复: Hello Maria, We are sorry to hear that your experience did not meet expectations. Your feedback is valuable to us for improving our services. We encourage you to reach out to management directly to discuss your concerns further. Thank you for sharing your thoughts with us.
1.0分
其他
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Needs to be reported to Better Business Bureau!
This hotels needs to be removed from **********. and reported to the Better Business Bureau. There is absolutely no excuse for this kind of filth. I booked online, sight unseen, so I didn't know what I was getting. Pictures on ********* are severely false advertising. Puctures from our stay can be found bellow. Breakfast offered luke warm coffe, toast with syrup, no cheese, ham or sausage. No fruits or vegetables. No yogurt only dry serial. There was none of the official images. Just a terrible morning experience.
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酒店回复: Hello Sharon,Thank you for sharing your feedback regarding your recent stay. We strive to provide a positive experience for all our guests, and I regret that your expectations were not met. Your comments about cleanliness and breakfast offerings are valuable and will be reviewed by our team. We appreciate your insights and encourage future guests to contact us directly with any concerns to ensure a more satisfactory experience. Thank you for your input.
1.0分
其他
Do not recommend
The room was not clean. The tub was dirty. The sheets weren’t clean. The room was very dusty.
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酒店回复: Dear Guest,Thank you for sharing your experience regarding the cleanliness of your room. We take feedback seriously and will ensure that your comments are communicated to the appropriate team for review and consideration. Your insights help us strive for a higher level of service, and we hope to provide a better experience on your next visit.
这个地方还行。很喜欢在前台工作的那位女士。
房间有股尿味和烟味，明明我订的是无烟房。总的来说，客房服务员根本没打扫，床看起来像是匆匆忙忙铺的，完全感受不到任何服务热情，尽管酒店名字里有“好客”的含义。还在沙发底下发现了一块白色不明物，具体是什么我也不清楚，这让我立刻决定退房走人。
服务太差劲了！我们续住了一天，并要求客房服务。我们本来想出去逛逛城市，回来就能看到干净的房间和新毛巾。结果呢，客房服务员态度很差，说要等我们退房才能过来打扫！我们说那不行啊，我们第二天就走了，她竟然直接扔给我们一堆干净床单，叫我们自己铺！晚上九点多我们回来，房间还是我们走时的样子。我去找前台反映情况，并要求换新毛巾。结果那个前台小哥一点儿用都没有，只说他已经在员工群里发了信息，让第二天早上有人来给我们送毛巾，他还说他现在也做不了什么。第二天我们等啊等，客房服务员根本没出现。对这里的员工和服务太失望了。我们以后再也不会来了。
非常糟糕，我再也不会住在那个又脏又臭的酒店了。
酒店位置优越，但酒店设施急需翻新，整个酒店非常旧，让人不舒服，早餐非常非常糟糕，连一片水果都没有。
客户基础不好
这不是酒店的错，但我睡不着，因为深夜有顾客在停车场发出很大的噪音。
不好
地方
Needs to be reported to Better Business Bureau!
This hotels needs to be removed from **********. and reported to the Better Business Bureau. There is absolutely no excuse for this kind of filth. I booked online, sight unseen, so I didn't know what I was getting. Pictures on ********* are severely false advertising. Puctures from our stay can be found bellow. Breakfast offered luke warm coffe, toast with syrup, no cheese, ham or sausage. No fruits or vegetables. No yogurt only dry serial. There was none of the official images. Just a terrible morning experience.
Do not recommend
The room was not clean. The tub was dirty. The sheets weren’t clean. The room was very dusty.