酒店回复: Gracias por hospedarse en el Best Western North Side Inn. Fue un placer tenerlo como huésped. Nos encanta brindar experiencias excepcionales en nuestro limpio y cómodo hotel. Su comodidad y disfrute de su tiempo con nosotros son nuestra máxima prioridad. Le pedimos disculpas por el mal olor en la habitación. Agradecemos su reseña y esperamos que haya disfrutado de una estancia maravillosa con nosotros. ¡Gracias de nuevo por ser nuestro huésped! Le deseamos lo mejor en su viaje y esperamos darle la bienvenida de nuevo muy pronto.
1.0分
其他
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Our room had cockroaches. It smelled funny, so I think they knew and tried to bomb them. Front office did not help. He just stared into my soul. Poor guy was frozen. And we woke up with bites. Probably bed bugs.
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酒店回复: Thank you for staying with us and thank you for providing a review of your stay. We apologize for the presence of bugs in your guestroom and for not exceeding your expectations. Your satisfaction is important to us, and we will be making improvements to ensure we offer a better experience for guests in the future.
2.0分
其他
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The room was never cleaned, even when the sign was taken off. Ran out of towels and everything else and had to go ask for towels. Never had a coffee. Cover looked like it hadn’t been changed.
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酒店回复: Thank you for staying at Best Western North Side Inn. We sincerely apologize for the lack of housekeeping in your room during your stay, and we apologize for the inconvenience this caused. We appreciate your review and thank you for providing us this opportunity to improve our service.
5.0分
家庭亲子
Very decent place. A lot of breakfast variety. The room was on the smaller side, but the value was exceptional.
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酒店回复: Thank you for staying at Best Western North Side Inn. It was our pleasure having you as our guest. We're glad you enjoyed your stay with us and hope you will visit us again soon!
2.0分
其他
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Unfortunately, the room was not very clean. Multiple hairs found in the bathroom. It just looked like cleanliness standards were not being kept up. Also, the towels were very rough and scratchy. For the price, I don’t expect luxury, but I do expect the basics and this is not me unacceptable standard.
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酒店回复: Thank you for staying at Best Western North Side Inn. We appreciate you completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. We apologize for the problems you encountered with the room. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3.0分
家庭亲子
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Breakfast was good. The ac unit in my room was loud and noisy the whole time it was on. Then I wake up to check out and find a HOLE in the ceiling above the toilet. I don’t know what cause it, but it made me very uncomfortable. I also found a roach on the floor. Not the best stay this time.
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酒店回复: Thank you for staying at Best Western North Side Inn! It was our pleasure to have you as our guest. We always strive to make every stay as enjoyable as possible, and we apologize that your stay was not the best. We apologize for the noisy AC and the plumbing issue that caused a hole in the ceiling and for the bugs. We appreciate you taking time to write us a review. Thank you again for being our guest! We wish you the very best in your travels and hope to welcome you again very soon!
5.0分
其他
The room was nice and clean. The beds were comfortable and the staff was pleasant and personable. We enjoyed the offerings at breakfast.
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酒店回复: Thank you for staying at Best Western North Side Inn! It was our pleasure to have you as our guest. We are thrilled to hear from you and are delighted to know you enjoyed a wonderful time with us! We love providing exceptional guest experiences in our clean and comfortable hotel. Your comfort and enjoyment of your time with us are our highest priorities. Thank you again for being our guest! We wish you the very best in your travels and hope to welcome you again very soon!
很棒的旅馆，价格非常实惠。下次再来镇上肯定还会选择这里。
他们酒店的房间都重新装修过了，非常舒适。
很棒，设施又新又干净！！！早餐也很好吃
说实话，房间超级好，但是
房间需要好好打扫一下。房间有一股难闻的气味。
Our room had cockroaches. It smelled funny, so I think they knew and tried to bomb them. Front office did not help. He just stared into my soul. Poor guy was frozen. And we woke up with bites. Probably bed bugs.
The room was never cleaned, even when the sign was taken off. Ran out of towels and everything else and had to go ask for towels. Never had a coffee. Cover looked like it hadn’t been changed.
Very decent place. A lot of breakfast variety. The room was on the smaller side, but the value was exceptional.
Unfortunately, the room was not very clean. Multiple hairs found in the bathroom. It just looked like cleanliness standards were not being kept up. Also, the towels were very rough and scratchy. For the price, I don’t expect luxury, but I do expect the basics and this is not me unacceptable standard.
Breakfast was good. The ac unit in my room was loud and noisy the whole time it was on. Then I wake up to check out and find a HOLE in the ceiling above the toilet. I don’t know what cause it, but it made me very uncomfortable. I also found a roach on the floor. Not the best stay this time.
The room was nice and clean. The beds were comfortable and the staff was pleasant and personable. We enjoyed the offerings at breakfast.