酒店回复: Dear Gerson,Thank you for your feedback! We’re glad to hear that everything else about your stay was excellent, but we sincerely apologize for the lack of attention from our cleaning service. This is not the standard we aim to provide, and we will address this with our team to ensure better service in the future. We appreciate your understanding and hope you’ll give us another chance to exceed your expectations on your next visit.Sincerely, Hotel Manager
3.0分
商务出差
原文
翻译提供方：Google
不再提供客房服务
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酒店回复: Dear Gerson,Thank you for sharing your feedback. We understand how important room service can be to enhance the comfort of your stay. While we no longer offer this service, we are always looking for ways to improve and provide convenient alternatives for our guests. We hope to welcome you back soon and provide you with an excellent experience overall!Sincerely, Hotel Manager
4.0分
家庭亲子
原文
翻译提供方：Google
工作人员的反应很好。
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酒店回复: Dear TAKESHI,Thank you for your lovely feedback! It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
好的
4.0分
情侣出游
原文
翻译提供方：Google
空调的噪音非常大。
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酒店回复: Dear TAKESHI, Thank you for your review. We are glad to hear that overall your experience was positive. But at the same time, we are sorry for the AC. We will instruct the maintenance department to address the air conditioner concern. We look forward to being able to exceed your expectations on your next visit. Sincerely, Hotel Manager
2.0分
情侣出游
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No low lights. All bright ceiling fixtures. We bought a small desk lamp for the evenings.
Tv had a blue screen on all night. No way to shut it off. Enter door didn’t fit, was too narrow. Hall light showed in every night. Parts of room looked patched together. Only good thing was the price. We were out during the days exploring so just evening time was tolerable.
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酒店回复: Dear Karen,We regret the issues you experienced with the room during your stay. Your feedback regarding the lighting, TV, door, and room condition has been noted, and we will address these concerns with our maintenance team to improve the guest experience. We’re glad the price met your expectations, and we appreciate you bringing these matters to our attention. We hope to offer a more comfortable stay during your next visit.Sincerely, Hotel Manager
2.0分
其他
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This was my second stay in a week at this location. This time it wasn't as good. Room smelled like strong cigarette smell. Front desk apologized. Neighbor above was constantly tapping something on the floor. This room definitely needed some upkeep. Likely will not stay here again due to condition of room. Place was sold out so they said I couldn't get a different room. I'll probably pay $25 more for a better place
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酒店回复: Dear Guest,We regret the inconvenience you experienced during your second stay. Your feedback regarding the cigarette smell, noise from the neighboring room, and room condition is important to us. We apologize for the discomfort this caused and will address these concerns with our team to improve future experiences. We understand your decision and appreciate your honest input. We hope to have the opportunity to provide a better stay in the future.Sincerely, Hotel Manager
5.0分
商务出差
Very courteous staff. Easy check in. Comfortable bed and clean. Good value for the price. Great and friendly shuttle service too!
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酒店回复: Dear Keyvan,Thank you for your wonderful feedback. We are delighted to know you enjoyed the comfortable bed, clean room, and easy check-in experience. It is great to hear that our courteous staff and friendly shuttle service made your stay even more enjoyable. Providing excellent value and warm hospitality is always our goal, and we are glad your visit reflected that. We look forward to welcoming you again soon for another pleasant stay.Sincerely, Hotel Manager
交通方便、服务热情周到
还可以 一般般
我们住的时候没有注意清洁服务，但其他都很棒
不再提供客房服务
工作人员的反应很好。
好的
空调的噪音非常大。
No low lights. All bright ceiling fixtures. We bought a small desk lamp for the evenings.
Tv had a blue screen on all night. No way to shut it off. Enter door didn’t fit, was too narrow. Hall light showed in every night. Parts of room looked patched together. Only good thing was the price. We were out during the days exploring so just evening time was tolerable.
This was my second stay in a week at this location. This time it wasn't as good. Room smelled like strong cigarette smell. Front desk apologized. Neighbor above was constantly tapping something on the floor. This room definitely needed some upkeep. Likely will not stay here again due to condition of room. Place was sold out so they said I couldn't get a different room. I'll probably pay $25 more for a better place
Very courteous staff. Easy check in. Comfortable bed and clean. Good value for the price. Great and friendly shuttle service too!