This was a beautiful property to relax at. The views of the Red Rocks were just amazing. Had trees that were still changing colors all around. Great central location. I appreciated the Coffee Bar in the lobby for a morning "pick-me-up". Kitchen was stocked with what I needed.
5.0分
情侣出游
Great place to stay including location central to everything. Place was clean and comfortable, service was excellent. Easy to get places from this location.
4.0分
朋友出游
展开
This unit was perfect for what we needed. It has all the amenities one would expect with Wyndham — two bedroom suites with kitchen, dining , and living areas. The balcony was a nice bonus. But I would have rated it excellent, had we been given a balcony where you can actually see the mountains. The view was blocked by trees and we were placed on the first level. The check in process was excellent and staff were helpful, friendly, and gave great restaurant recommendations. The location is excellent and you can walk or drive easily to different establishments. There is a Safeway across the street for those looking for grocery store. We were given a handicapped accessible room because they no other rooms left. Again, disappointed that the view to the mountains was obstructed.
展开
酒店回复: Thank you for sharing your review. We hope to welcome you back again, soon!
2.0分
家庭亲子
展开
We paid and confirmed our two room suite. One week before arrival they called and took details and confirmed for our arrival. 30 minutes before our early arrival we received an email that said to call Club Wyndam Resorts in Sedona AZ. because they had “downgraded” our room. I called and they said they had overbooked and the only thing available were two downgraded rooms and would have to separate us. They didn’t have any options other than to send us another 25 miles to Flagstaff. This was not our plan. Then they were going to charge us another $158.00 which I refused to do. They took the charge off. We had to take the separate rooms my husband took the two young boys to one room and I took the girls to another. This was not right. Especially that we were confirmed a week prior to the date and gave us such a late notice. Plus we even arrived early. I seriously think we need to be compensated for the inconvenience. Our whole planned vacation was separated. Is there anything that ******* can do to help us out. The room had a roach in it and the bathroom doors were dirty. I would not recommend them as you are not guaranteed what you pay for and confirmed. Finally, because we were downgraded and did not get what we requested and paid for we should not have been charged the same amount we agreed on for the 2 room suite. I have never had to complain about services from ******* but this one should be known for others.
5.0分
其他
展开
Very pleasant experience.
A lovely experience, the one bedroom deluxe which offered a bedroom, loving area, kitchen and patio. Well appointed and furnished with all we needed. A very pleasant and enjoyable stay.
The front desk staff, very pleasant and helpful. Although the concierge staff is there to encourage time share sales, they were not too pushy and gave us the time we needed to make a decision.
超棒的公寓，非常干净舒适。
厨房设备齐全（有海绵、洗碗液、洗碗机专用清洁块、洗碗布等）。
床超级舒服。泳池也很棒。
最大的缺点是隔音效果。不幸的是，我们还遇到了非常吵闹的邻居。
我非常喜欢这里，在如此优美的环境中度过了美好的时光，美食也令人赞叹，这里真是一个放松身心的好去处。房间也很棒，无论你是情侣出行还是结伴而行，一切都非常完美，我强烈推荐！
咄咄逼人的销售人员
住宿环境很好！宽敞干净。还有洗衣机和烘干机，很棒。不过我想我不会再住在这里了，因为在办理入住手续时，我们不得不与烦人的销售人员打交道。他们试图强迫你购买我们不感兴趣的分时度假。他们非常烦人，态度粗鲁。住宿环境很好，但不想和粗鲁/卑鄙的销售人员打交道。这家伙实际上是在侮辱我的未婚夫——说我的未婚夫心情不好，因为他不想了解更多信息或参加信息发布会。我的未婚夫终于告诉了他真相。剩下的住宿时间还行，但再也不会来了。如果我意识到会这样，我就不会预订这里了。
房间有点陈旧，折叠式大号沙发的备用床单是双人床的。对于我们公路旅行结束时在那里停留的 1.5 天来说，这里还算合适（床和浴室，带全套厨房），但我不会选择住在这里作为我的实际目的地。
这是我的看法。房间是一次还行的旅行和一次很棒的旅行之间的区别。我们看到的第一个房间，1 间卧室，没有阳台，厨房比较小，浴缸是普通的。没那么有趣，3 分。我们得到的房间，1 间卧室，阳台，全套厨房，按摩浴缸！太棒了！5 分。推荐。员工？很棒。场地很棒，有游泳池和按摩浴缸。赢家！
This was a beautiful property to relax at. The views of the Red Rocks were just amazing. Had trees that were still changing colors all around. Great central location. I appreciated the Coffee Bar in the lobby for a morning "pick-me-up". Kitchen was stocked with what I needed.
Great place to stay including location central to everything. Place was clean and comfortable, service was excellent. Easy to get places from this location.
This unit was perfect for what we needed. It has all the amenities one would expect with Wyndham — two bedroom suites with kitchen, dining , and living areas. The balcony was a nice bonus. But I would have rated it excellent, had we been given a balcony where you can actually see the mountains. The view was blocked by trees and we were placed on the first level. The check in process was excellent and staff were helpful, friendly, and gave great restaurant recommendations. The location is excellent and you can walk or drive easily to different establishments. There is a Safeway across the street for those looking for grocery store. We were given a handicapped accessible room because they no other rooms left. Again, disappointed that the view to the mountains was obstructed.
We paid and confirmed our two room suite. One week before arrival they called and took details and confirmed for our arrival. 30 minutes before our early arrival we received an email that said to call Club Wyndam Resorts in Sedona AZ. because they had “downgraded” our room. I called and they said they had overbooked and the only thing available were two downgraded rooms and would have to separate us. They didn’t have any options other than to send us another 25 miles to Flagstaff. This was not our plan. Then they were going to charge us another $158.00 which I refused to do. They took the charge off. We had to take the separate rooms my husband took the two young boys to one room and I took the girls to another. This was not right. Especially that we were confirmed a week prior to the date and gave us such a late notice. Plus we even arrived early. I seriously think we need to be compensated for the inconvenience. Our whole planned vacation was separated. Is there anything that ******* can do to help us out. The room had a roach in it and the bathroom doors were dirty. I would not recommend them as you are not guaranteed what you pay for and confirmed. Finally, because we were downgraded and did not get what we requested and paid for we should not have been charged the same amount we agreed on for the 2 room suite. I have never had to complain about services from ******* but this one should be known for others.
Very pleasant experience.
A lovely experience, the one bedroom deluxe which offered a bedroom, loving area, kitchen and patio. Well appointed and furnished with all we needed. A very pleasant and enjoyable stay.
The front desk staff, very pleasant and helpful. Although the concierge staff is there to encourage time share sales, they were not too pushy and gave us the time we needed to make a decision.