Not happy with our stay. Our refrigerator didn't work so she moved us but to a handicap room which was very small. We paid for a big room
4.0分
朋友出游
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The guy at the front desk was really kind and even helped me get my IHG points. Check in was easy. Now the bad. Only thing was the shower. Water pressure was just ok not very hard spray but it was more that just dribbling out and it didn't get really hot. It got warm but that was about it. The bottom of the tub was a bit slippery also. Over all the room was clean, the bed was comfortable, and the AC worked. This is the 2nd time I stayed here.
2.0分
其他
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The suite was large, not cleaned too well. Lots of girls hair in the bathroom. Towels were not clean. Two large spiders so far. The problem with the room is there is no hot water. Slightly warm water at best. Talked to the manager, first he said he would take a look. Next day I was told there was an error message. Then I was told just to wait a few hours and it would be hot again. It wasn't. Later that night same thing, slightly warm water. I just want a hot shower! Friendly staff would just like some answers
5.0分
其他
So spacious!
Beautiful hotel room was so so spacious and clean great lil kitchen so so nice definitely a 10/10! Highly recommend.
5.0分
其他
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Very nice and clean. Mostly quiet except someone talking loudly at 3 am. They didn’t sound angry and so I drifted back to sleep without calling. Shower had one grab bar at the far end to help getting in. Usually I carry a couple of suction grab bars to help safely shower. The texture of the shower’s inside wall didn’t allow the suction to work. It seems difficult to be able to reserve a handicap room if you go through a third party such as *******. And difficult to reach the hotel directly. Anyway, it is a nice facility moderately priced.
5.0分
其他
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I read the other reviewers and this motel must have changed a lot! It was clean modern and the staff was very nice! No construction we saw. The parking lot in the front of the motel was a little tight but there was another larger lot as well. I would stay again. True, there is no breakfast but several fast food places in walking distance.
1.0分
其他
The worst hotel stay we have had. No breakfast in morning. They put us in the basement to stay in a moldy wet room! Building needs to be condemned.
5.0分
家庭亲子
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From walking in to walking out, this was a great hotel. The staff were friendly, the room was clean, well appointed with a kitchenette (full size fridge, stove, dishwasher, and utensils/dishes), and roomy. There was a great little mini mart in the lobby where I could get ice cream on a whim. And it was very convenient to a number of stores, restaurants, and businesses.
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酒店回复: Dear Susan,Thank you for your fantastic review! We’re delighted to hear that from check-in to check-out, you enjoyed your experience with us. It’s great to know our friendly staff, clean and well-appointed rooms, kitchenette, and convenient location all contributed to a comfortable stay.We’re also glad you enjoyed our mini mart — ice cream cravings are important! We look forward to welcoming you back to Candlewood Suites Wichita Northwest on your next visit.Warm regards,Candlewood Suites Wichita Northwest
5.0分
其他
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Very nice property. Good room size. Full size refrigerator stove sink and dishwasher. Good Easter pressure in the shower. Stayed hot during long showers. Would stay there again.
Only thing i would say i didn’t care for was in the lobby area. They stacked trash bags right in the entry way into the lobby instead having some to take trash to the trash bin immediately. This happened on two of the three days i was there. I didn’t go to the lobby on the third day but I’m sure this is something they do often
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酒店回复: Thank you so much for your thoughtful feedback and kind words. We're glad to hear you enjoyed your stay, especially the spacious room, full-size kitchen amenities, and strong hot showers. We're also happy to know you would choose to stay with us again — that truly means a lot to us.We sincerely apologize for the issue you encountered with the trash in the lobby area. That is certainly not the impression we want to leave, and we appreciate you bringing it to our attention. Please be assured that we are addressing this with our team to ensure it is handled more appropriately moving forward.Thank you again for staying at Candlewood Suites Wichita Northwest. We appreciate your support and look forward to welcoming you back soon!
5.0分
家庭亲子
The room was clean and the staff was welcoming. The kitchenette was wonderful.
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酒店回复: Dear Alecia,Thank you for your kind words. We’re delighted to hear you enjoyed the cleanliness of your room, the welcoming service from our staff, and the convenience of the kitchenette.We look forward to welcoming you back to Candlewood Suites Wichita Northwest soon!Warm regards,Candlewood Suites Wichita Northwest
Not happy with our stay. Our refrigerator didn't work so she moved us but to a handicap room which was very small. We paid for a big room
The guy at the front desk was really kind and even helped me get my IHG points. Check in was easy. Now the bad. Only thing was the shower. Water pressure was just ok not very hard spray but it was more that just dribbling out and it didn't get really hot. It got warm but that was about it. The bottom of the tub was a bit slippery also. Over all the room was clean, the bed was comfortable, and the AC worked. This is the 2nd time I stayed here.
The suite was large, not cleaned too well. Lots of girls hair in the bathroom. Towels were not clean. Two large spiders so far. The problem with the room is there is no hot water. Slightly warm water at best. Talked to the manager, first he said he would take a look. Next day I was told there was an error message. Then I was told just to wait a few hours and it would be hot again. It wasn't. Later that night same thing, slightly warm water. I just want a hot shower! Friendly staff would just like some answers
So spacious!
Beautiful hotel room was so so spacious and clean great lil kitchen so so nice definitely a 10/10! Highly recommend.
Very nice and clean. Mostly quiet except someone talking loudly at 3 am. They didn’t sound angry and so I drifted back to sleep without calling. Shower had one grab bar at the far end to help getting in. Usually I carry a couple of suction grab bars to help safely shower. The texture of the shower’s inside wall didn’t allow the suction to work. It seems difficult to be able to reserve a handicap room if you go through a third party such as *******. And difficult to reach the hotel directly. Anyway, it is a nice facility moderately priced.
I read the other reviewers and this motel must have changed a lot! It was clean modern and the staff was very nice! No construction we saw. The parking lot in the front of the motel was a little tight but there was another larger lot as well. I would stay again. True, there is no breakfast but several fast food places in walking distance.
The worst hotel stay we have had. No breakfast in morning. They put us in the basement to stay in a moldy wet room! Building needs to be condemned.
From walking in to walking out, this was a great hotel. The staff were friendly, the room was clean, well appointed with a kitchenette (full size fridge, stove, dishwasher, and utensils/dishes), and roomy. There was a great little mini mart in the lobby where I could get ice cream on a whim. And it was very convenient to a number of stores, restaurants, and businesses.
Very nice property. Good room size. Full size refrigerator stove sink and dishwasher. Good Easter pressure in the shower. Stayed hot during long showers. Would stay there again.
Only thing i would say i didn’t care for was in the lobby area. They stacked trash bags right in the entry way into the lobby instead having some to take trash to the trash bin immediately. This happened on two of the three days i was there. I didn’t go to the lobby on the third day but I’m sure this is something they do often
The room was clean and the staff was welcoming. The kitchenette was wonderful.