酒店回复: Dear Franco,Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations, and we truly appreciate you bringing these concerns to our attention. We understand the importance of comfort, especially when it comes to mattress quality and room accommodations, and we’re sorry to hear that the bed size was not sufficient for your stay. We also appreciate your comments about the building condition and breakfast selection — both areas are under review as part of our ongoing efforts to improve guest satisfaction.Sincerely,Management Team
3.0分
其他
原文
翻译提供方：Google
价格太高
没有客房服务，床塌陷，接待人员不太友好——不值这个价，价格太贵了
2.0分
其他
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Not a Non Smoking Hotel
I booked at the Sleep Inn because it was a “non-smoking” hotel when I got in my room someone had smoked and it smelled terrible there was no way to open up the window. They also gave me a handicap accessible room, and I don’t like that because I take that away from a handicap person.
When I complained about the smoke in the handicap room, they told me it was because I booked through a third-party (**********) so I told them I would give them a review through the third-party
So here it is
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酒店回复: Hello Criss,Thank you for sharing your feedback regarding your recent stay. We understand that a non-smoking environment is important and recommend addressing such concerns directly with management. Your feedback about room assignments also helps us to enhance our guest experience. If you have further comments or need assistance, please feel free to reach out to our management team. We truly value your input and appreciate you taking the time to share your experience.
3.0分
家庭亲子
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The room was so-so. For the price I was expecting a lot better. The property definitely needs updating. Only one sort of working ice maker for a 4 floor hotel is not acceptable. Bathroom toilet and shower area were small. Breakfast was so-so.
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酒店回复: Hello Sandra,Thank you for sharing your feedback. We appreciate your insights regarding the room standards and amenities. Your comments about the ice maker and bathroom size will be noted as we continuously seek to enhance our facilities. We strive to provide a quality experience for all guests. Your input is valuable as we move forward with improvements.
1.0分
朋友出游
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Breakfast was not healthy and staff was careless, property needs full makeover, AC ducks have hanging mold and dust, furniture is very chipped, small of dust and dump in the hall way, no hot water in the dispenser ( so it was not consistently filled)
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酒店回复: Hello Natalia,Thank you for sharing your feedback regarding your recent stay. Your observations about the breakfast options and property upkeep are noted, and we take such comments seriously. We are constantly working on improving our facilities and services based on guest input. Your experience is important to us, and we appreciate you bringing these matters to our attention for future consideration. We wish you the best in your future travels.
1.0分
其他
It was stank in there. It smells like mildew. Anyone can easily get sick in there . The curtain has mold on there as well.
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酒店回复: Hello Tabitha,Thank you for sharing your feedback. We take all guest comments seriously, and cleanliness is a priority for us. Your observations regarding the odor and the condition of the curtains will be forwarded to the appropriate team for evaluation and improvement. We value your input, as it helps us enhance the experience for future guests.
3.0分
情侣出游
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Parking lots has no lights. Side door does not work. Our bathroom door was really dirty on both sides. Hallways need to be re done and vents need to be cleaned. Breakfast was decent and the dining room was clean so that was a plus. Fountain outside has weeds coming out. Location safe. It’s September in South Carolina and the pool is closed for the season.
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酒店回复: Hello Morgan,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the cleanliness of the dining room and the safety of our location. Your observations about the parking lot lighting, bathroom conditions, and pool availability are important for us to consider for future improvements. We value your input and encourage you to reach out to management regarding any concerns for further address. Thank you for choosing to stay with us.
酒店非常安静和干净。
房间有脚臭味。浴室非常干净。床单也很干净。
非常不错的酒店。
这家酒店绝对不值这个价钱。该建筑需要良好的维护，最重要的是应该更换床垫。对于两个人来说，它们非常小（大号床通常可以让两个人睡得很好）。早餐仅限于必需品，选择很少。
价格太高
没有客房服务，床塌陷，接待人员不太友好——不值这个价，价格太贵了
Not a Non Smoking Hotel
I booked at the Sleep Inn because it was a “non-smoking” hotel when I got in my room someone had smoked and it smelled terrible there was no way to open up the window. They also gave me a handicap accessible room, and I don’t like that because I take that away from a handicap person.
When I complained about the smoke in the handicap room, they told me it was because I booked through a third-party (**********) so I told them I would give them a review through the third-party
So here it is
The room was so-so. For the price I was expecting a lot better. The property definitely needs updating. Only one sort of working ice maker for a 4 floor hotel is not acceptable. Bathroom toilet and shower area were small. Breakfast was so-so.
Breakfast was not healthy and staff was careless, property needs full makeover, AC ducks have hanging mold and dust, furniture is very chipped, small of dust and dump in the hall way, no hot water in the dispenser ( so it was not consistently filled)
It was stank in there. It smells like mildew. Anyone can easily get sick in there . The curtain has mold on there as well.
Parking lots has no lights. Side door does not work. Our bathroom door was really dirty on both sides. Hallways need to be re done and vents need to be cleaned. Breakfast was decent and the dining room was clean so that was a plus. Fountain outside has weeds coming out. Location safe. It’s September in South Carolina and the pool is closed for the season.