酒店回复: Hello Sandra,Thank you for sharing your feedback regarding your recent stay. It's great to hear that you found the bed comfortable and the room clean. We appreciate your comments about the breakfast options and pillows, as they help us understand our guests' preferences better. Your insights are valuable, and we will certainly take them into account for future improvements. We look forward to welcoming you back on your next visit!
酒店回复: Hello Heather, Thank you for sharing your feedback regarding your stay. I’m sorry to hear that your experience did not meet your expectations. We appreciate your input and take all guest comments seriously as they help us improve our services. Your observations about the cleanliness and breakfast offerings have been noted for future consideration. We hope your future travels are much more enjoyable and meet all your expectations.
酒店回复: Hello JAN, Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the facilities and breakfast options, as they help us understand our guests' experiences better. We continually strive to improve our offerings and environment to enhance guest satisfaction. Your insights have been noted, and we hope you'll consider staying with us again in the future to see any positive changes we've made.
3.0分
其他
原文
翻译提供方：Google
不会再来了
床很舒服，但没有电梯，而且有异味。免费早餐基本上就是麦片、吐司和淡咖啡。
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酒店回复: Dear Guest, Thank you for your feedback. We’re glad to hear you found the beds comfortable. We understand that the lack of an elevator and certain odors were not ideal, and we appreciate your honesty regarding the breakfast options. Your insights are valuable and will be discussed with our team as we continuously strive to improve the guest experience. We hope you'll consider staying with us again in the future.
3.0分
其他
原文
翻译提供方：Google
如果能提供纸巾和洗发水之类的物品就好了。另外，如果能提供能用的电视遥控器就更好了。
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酒店回复: Hello Steven,Thank you for your feedback regarding your recent stay. We appreciate your suggestions about the amenities and will certainly pass them along to our team for consideration in enhancing our guest experience. Your insights help us understand where we can improve. We hope you had a pleasant time overall and wish you the best in your future travels.
5.0分
其他
原文
翻译提供方：Google
不错的汽车旅馆。
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酒店回复: Hello Cheryl,Thank you for your feedback! We're glad to hear you enjoyed your stay and appreciate your positive remarks about our motel. We hope to welcome you back in the future to provide you with another enjoyable experience. Your insights are important to us as we strive to enhance our guests' visits.
3.0分
家庭亲子
原文
翻译提供方：Google
没有电梯
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酒店回复: Hello carol,We appreciate your feedback regarding the absence of an elevator. We understand that this can be challenging for some guests, and we strive to provide clear information about our facilities prior to arrival. Your comments will be shared with our management team to consider for future improvements. Thank you for taking the time to share your experience.
2.0分
家庭亲子
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I was very disappointed by the room; not all the lights worked, the water sprayed out in fits and it wasn't very clean. Lots of little things; the big mirror was crooked, artwork was missing (there was a nail and empty space), paint chips, stained towels and there was a rack on the wall that had clearly been pulled off and hastily stuck back up. The bed was clean - I checked it carefully. The staff were friendly on check-in & out. Breakfast was way below the bar; just dry cereal, small muffins and coffee. There was a pancake maker but I didn't trust it. This is in a fine area; next door to Costco and several restaurants within walking distance. The back door was propped open with a rug, I felt unsafe about that. Fixed a couple times, but it was open again. The pool was closed "for maintenance", didn't even see laundry facilities so not sure about that part.
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酒店回复: Hello Jessica,Thank you for your feedback regarding your recent stay. We appreciate your observations as they help us uphold our service standards. We're glad to hear that our team made a positive impression on you and that you found your bed clean. Your comments about the room details and breakfast offerings will be shared with the management team for their consideration. Your concerns about safety are particularly important, and we will ensure they are addressed. Thank you for bringing these issues to our attention; we hope you will consider staying with us again in the future.
服务不错。环境还行
抵达时，客服人员的态度非常好。但几个小时后，工作人员变得粗鲁，我们只好离开了。
价格实惠
早餐简直是笑话，欧陆式早餐总是不够吃，冰箱里只有两份酸奶，咖啡也用完了，迷你松饼和煎饼也用完了，真令人失望。枕头确实需要换，不过床很舒服，房间也很干净。下次还会住这里，但建议带点清淡的早餐。
******* 上的图片和酒店实际情况完全不符。我们的床单上沾满了黑色墨水，地板上的污渍把我们的脚弄得黑乎乎的，冰箱也很脏。早餐简直糟透了。没有牛奶麦片，没有苹果，没有咖啡，煎饼也难吃。泳池的开放时间也和网站上公布的不一样。我们两个家庭一起出行，要求连通房。我们打了两次电话，两次都是由两位不同的员工确认的。然而，我们入住时被告知这家酒店根本没有连通房。由于酒店太脏，两家人最终都提前一晚退房。我完全不推荐这家酒店。
没有电梯。楼梯很陡。墙壁和天花板上有很多裂缝。房间很暗很脏。房间电话坏了，而且很脏很粘。浴室非常小，根本不适合“大块头”的人。他们的“免费早餐”简直是笑话，连松饼/丹麦酥都没有。考虑到房间的价格，我本来期望的应该更多。
不会再来了
床很舒服，但没有电梯，而且有异味。免费早餐基本上就是麦片、吐司和淡咖啡。
如果能提供纸巾和洗发水之类的物品就好了。另外，如果能提供能用的电视遥控器就更好了。
不错的汽车旅馆。
没有电梯
I was very disappointed by the room; not all the lights worked, the water sprayed out in fits and it wasn't very clean. Lots of little things; the big mirror was crooked, artwork was missing (there was a nail and empty space), paint chips, stained towels and there was a rack on the wall that had clearly been pulled off and hastily stuck back up. The bed was clean - I checked it carefully. The staff were friendly on check-in & out. Breakfast was way below the bar; just dry cereal, small muffins and coffee. There was a pancake maker but I didn't trust it. This is in a fine area; next door to Costco and several restaurants within walking distance. The back door was propped open with a rug, I felt unsafe about that. Fixed a couple times, but it was open again. The pool was closed "for maintenance", didn't even see laundry facilities so not sure about that part.