酒店回复: Dear Guest,Thank you for sharing your experience. We’re truly sorry to hear about the cleanliness issues you encountered during your stay. Maintaining high hygiene standards is our priority, and we regret that we fell short. Your feedback is valuable as we strive to enhance our services. We hope you’ll consider giving us another chance in the future.Sincerely,Hotel Manager
5.0分
其他
原文
翻译提供方：Google
非常方便
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酒店回复: Dear Guest,Thank you for your kind comment! We're glad you found our location convenient and hope the rest of your stay was enjoyable as well. We look forward to welcoming you back soon.Sincerely,Hotel Manager
5.0分
商务出差
原文
翻译提供方：Google
好的
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酒店回复: Dear Shalma,Thank you for your fantastic 5/5 review! We're so happy to hear that you had a great experience. We look forward to your next stay with us.Sincerely, Hotel Manager
1.0分
其他
Room was dirty, floor not swept, used bar of soap in shower, Walls had yellow streaks,and had flies and spiders. Air conditioner filters was caked with lint.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are concerned to hear about the cleanliness and maintenance issues you encountered in your room, from the floors and bathroom to the walls and air conditioning. This is not the standard we strive for, and your feedback will be addressed with our housekeeping and maintenance teams promptly.Sincerely, Hotel Manager
2.0分
其他
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The first room was dirty and full of flies,2nd room was also dirty, but not as bad as the first one. Top blanket had holes in it.Lady at the desk was very friendly. Bought Lysol and fly spray.
1.0分
其他
We were not even able to get into our room and desk clerk was absent when we arrived and also when we came back to report the key didn’t work.
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酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced with the room key and for the lack of assistance from our front desk staff. Your comments are taken seriously, and we will address this issue to ensure a smoother and more reliable check-in process for future guests.Sincerely,Hotel Manager
2.0分
情侣出游
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Called the number listed for this property on the web site 13 times with no answer, trying to confirm there was an outdoor pool as the amenities list and photos showed. My making the 180-mile trip was dependent on this. Decided to trust the web info and book. Upon arrival found pool unavailable. As to unanswered phone calls, was told there is no way to contact the hotel by phone. Online reservations only.
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酒店回复: Dear Guest,Thank you for sharing your experience. We understand how important accurate information and accessibility are when planning a trip. Your feedback regarding the pool availability and difficulty reaching the property is valuable and will be reviewed to help improve guest communication and clarity for future stays.Sincerely, Hotel Manager
3.0分
其他
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The staff was friendly, and quickly addressed my concerns when the door to my room would not stay shut/locked. The outdoor pool was out of service. My new room smelled like an ashtray. But it was very affordable and i would stay again, despite the beds being slightly uncomfortable and the dead beetles everywhere.
1.0分
其他
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I requested a gound floor. When i checked in at 10pm the first night she gabe me my room key and i wqs on thr 2nd floor. (There were 3 cars in thr parking lot) I asked if they didn't have a ground floor avaliable. I was told they like to put people who are staying for 7 days on the top floor. WTH
When i got to my room I had trouble getting the door open then i could get the deadbolt to disingage so i could shut my door. I had to call down to the front desk and was told i had to jingle thr handle to get the dead bolr to retract. That did work, however when i tried to leave the next morning I couldn't get the door to open, it was stuck, again. Tbis went on for 2 days and finally the door took a crap and wouldn't open at all with anyones key, not even the maid's key. They changed batteries and forced the door open but the keys still wouldn't work so them moved me to a 1st floor. After brings everything down stairs to the new room, that door to the new room wouldn't work, it was so stuck I couldn't shove open thr door even using my weight and shoulder into the door. They moved me to a room on the back side. I finally told them if they are having trouble putting me into a double bed room, just give me a single bed room and they did. That room hasn't been stayed in in for a while. There were flies everywhere, alive and dead, the bathroom door had a notch out if it so it could close but you had to lift the toilet seat up to close it, it didn't have a lid. Then bugs
1.0分
情侣出游
Pool has not been in service for 2 years, but advertised with a pool. . Ice machine broken. Property run down.
卫生很差，房间不干净，也没有什么好闻的味道，我住在那里是因为我别无选择。但我什至考虑过寻找另一家酒店的可能性。
非常方便
好的
Room was dirty, floor not swept, used bar of soap in shower, Walls had yellow streaks,and had flies and spiders. Air conditioner filters was caked with lint.
The first room was dirty and full of flies,2nd room was also dirty, but not as bad as the first one. Top blanket had holes in it.Lady at the desk was very friendly. Bought Lysol and fly spray.
We were not even able to get into our room and desk clerk was absent when we arrived and also when we came back to report the key didn’t work.
Called the number listed for this property on the web site 13 times with no answer, trying to confirm there was an outdoor pool as the amenities list and photos showed. My making the 180-mile trip was dependent on this. Decided to trust the web info and book. Upon arrival found pool unavailable. As to unanswered phone calls, was told there is no way to contact the hotel by phone. Online reservations only.
The staff was friendly, and quickly addressed my concerns when the door to my room would not stay shut/locked. The outdoor pool was out of service. My new room smelled like an ashtray. But it was very affordable and i would stay again, despite the beds being slightly uncomfortable and the dead beetles everywhere.
I requested a gound floor. When i checked in at 10pm the first night she gabe me my room key and i wqs on thr 2nd floor. (There were 3 cars in thr parking lot) I asked if they didn't have a ground floor avaliable. I was told they like to put people who are staying for 7 days on the top floor. WTH
When i got to my room I had trouble getting the door open then i could get the deadbolt to disingage so i could shut my door. I had to call down to the front desk and was told i had to jingle thr handle to get the dead bolr to retract. That did work, however when i tried to leave the next morning I couldn't get the door to open, it was stuck, again. Tbis went on for 2 days and finally the door took a crap and wouldn't open at all with anyones key, not even the maid's key. They changed batteries and forced the door open but the keys still wouldn't work so them moved me to a 1st floor. After brings everything down stairs to the new room, that door to the new room wouldn't work, it was so stuck I couldn't shove open thr door even using my weight and shoulder into the door. They moved me to a room on the back side. I finally told them if they are having trouble putting me into a double bed room, just give me a single bed room and they did. That room hasn't been stayed in in for a while. There were flies everywhere, alive and dead, the bathroom door had a notch out if it so it could close but you had to lift the toilet seat up to close it, it didn't have a lid. Then bugs
Pool has not been in service for 2 years, but advertised with a pool. . Ice machine broken. Property run down.