Staff was super friendly but EV parking does not exist, walls are thin where you can hear everything, ac was broken, would unfortunately not come back
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酒店回复: Steve, thank you for sharing your feedback. We're glad you found our team to be welcoming, and we’re sorry your stay wasn’t as comfortable as expected. Your comments have been shared with our team so we can continue to improve the experience for our guests.
3.0分
情侣出游
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I didn’t like that the room was so dark. There’s no an outlet by the mirror outside the bathroom. The sink is really bad. You get all wet when washing your hands or brushing your teeth.
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酒店回复: Liliana, thank you for sharing your thoughts with us. We're sorry your stay wasn't as expected, and we've shared your feedback with our team for review. We appreciate you bringing these details to our attention so we can continue to make improvements.
5.0分
家庭亲子
Parking is great during the day, after dark not so much! All in all we were very happy with our stay of 3 nights here!
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酒店回复: John, thank you for sharing your feedback. We're glad to hear you enjoyed your three-night stay and that daytime parking met your needs. We appreciate your comments about the evening parking and will keep them in mind as we look for ways to improve. We hope you'll consider staying with us again in the future.
5.0分
商务出差
The lady at the breakfast lounge really made my day everyday. She was so kind and cheerful!
Overall the stay was pleasant.
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酒店回复: Wakayu, thank you for sharing your feedback. We're glad to know your stay was pleasant and that our team member at breakfast made such a positive impression. Your comments are appreciated and help us continue improving our guest experience. We hope to welcome you again in the future.
4.0分
情侣出游
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Excellent location, multiple shops, dining options and necessary places within a 5 to 8 minute drive from hotel.
Clean property, plenty of parking and attentive staff.
Ablde to
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酒店回复: Reba, thank you for sharing your feedback. We're pleased to know you enjoyed our convenient location, the clean surroundings, and the attention from our team. Your comments are helpful, and we hope to welcome you again in the future.
5.0分
其他
Everything was great as usual!
Staff
Front desk
Mgmt
Bartender
Chef
All wonderful!!
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酒店回复: Harry, thank you for your kind words! We're delighted to know you had another great experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton and that our team made such a positive impression. We truly appreciate your loyalty and look forward to welcoming you back soon.
3.0分
家庭亲子
One of my rooms had a leak from the ceiling and soaked one of the beds and floor.
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酒店回复: monica, thank you for sharing your experience. We're sorry your stay wasn't as expected, and we understand how important a comfortable room is to our guests. Your feedback has been shared with our team so we can work to improve. We appreciate you bringing this to our attention.
5.0分
其他
Definitely a good spot no fridge in the rooms but nice
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酒店回复: Darrell, thank you for sharing your feedback. We're glad to hear you enjoyed your stay and found our location convenient. We appreciate your observations and will keep them in mind as we look for ways to enhance the guest experience.
5.0分
其他
Everything was amazing starting from the staff
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酒店回复: Maximiliano, thank you for your wonderful feedback! We're so glad you had an excellent stay at NYLO Las Colinas Hotel, Tapestry Collection by Hilton and that our team made such a positive impression. We hope to welcome you back soon for another great visit.
典型的Nylo标准。周末价格绝对超值。
附近有InOut餐厅，如果您自驾游，这里是个不错的住宿地点。周末环境安静。
Staff was super friendly but EV parking does not exist, walls are thin where you can hear everything, ac was broken, would unfortunately not come back
I didn’t like that the room was so dark. There’s no an outlet by the mirror outside the bathroom. The sink is really bad. You get all wet when washing your hands or brushing your teeth.
Parking is great during the day, after dark not so much! All in all we were very happy with our stay of 3 nights here!
The lady at the breakfast lounge really made my day everyday. She was so kind and cheerful!
Overall the stay was pleasant.
Excellent location, multiple shops, dining options and necessary places within a 5 to 8 minute drive from hotel.
Clean property, plenty of parking and attentive staff.
Ablde to
Everything was great as usual!
Staff
Front desk
Mgmt
Bartender
Chef
All wonderful!!
One of my rooms had a leak from the ceiling and soaked one of the beds and floor.
Definitely a good spot no fridge in the rooms but nice
Everything was amazing starting from the staff