酒店回复: Hello Robert, thank you for your feedback and for highlighting the convenient location. We're sorry to hear about the noise disturbances and the issue with the bodywash, and we understand how that impacted your experience. Your comments will be reviewed carefully by our team.
5.0分
其他
原文
翻译提供方：Google
不
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酒店回复: Thank you, Scott, for the perfect rating! We're thrilled you had a great stay and hope to welcome you back again soon.
1.0分
其他
The hotel is under construction. Once construction is completed then it will be a nice place. Pool closed.
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酒店回复: Dean, the team appreciates your feedback regarding your recent visit. The current enhancements are meant to improve future experiences, and your patience is valued. Thank you for sharing your thoughts.
3.0分
其他
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Well the website states the pool was closed but didnt mention the hot tub being closed as well and the bed was broken which made for a very uncomfortable nights sleep. Over all the place was mediocre at best expected more due to location
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酒店回复: Toinette, thank you for sharing your feedback. The insights about your experience with the amenities and accommodations are appreciated, and your comments will be reviewed by the team. Every guest’s perspective is important and helps guide ongoing improvements.
4.0分
情侣出游
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I liked this place, the website showed the main pool was under construction. When we got there..no restaurant, no pool, no lobby due to construction and a flood due to recent rain. I dug the vibe and staff was very helpful and friendly. Id definitely give it another shot once construction is over. Very great location for walking around old town!
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酒店回复: Ambrosia, it’s great to know you had a pleasant stay at The Monarch Scottsdale and appreciated the helpful team members and the property's atmosphere. The location makes exploring Old Town very easy, and the team looks forward to welcoming you back once the updates are complete. Thank you for sharing your thoughts.
5.0分
商务出差
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Didn’t know that your hotel was going through a remodel so I believe 2/3 of the hotel was closed but parking lot full of stuff from the rooms and front desk was removed restaurants everything that’s gone, but I heard that Hyatt now has it so they’ll turn it all around
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酒店回复: David, thank you for staying with us at The Monarch Scottsdale. The team appreciates your understanding during this period of transformation. We look forward to welcoming you back once the enhancements are complete, and we're confident you will enjoy the refreshed experience.
5.0分
其他
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My room was newly renovated and great!
The location in the Center of the cutest part of Old Town Scottsdale is awesome!
Note, however: This hotel is under a major renovation, which looks very promising but no pool or lobby is available currently until Jan 2026 from my understanding.
For my sleeping purposes it was totally good.
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酒店回复: Robin, it’s wonderful to hear you enjoyed your stay at The Monarch Scottsdale and liked your renovated room. The team appreciates your understanding as exciting changes are underway. We're glad the location and accommodations suited your needs and hope to welcome you back again soon.
1.0分
情侣出游
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We stayed at The Monarch years ago, and based on our pleasant experience that time, were looking forward to our stay, along with another couple that we encouraged to stay despite being members of another hotel chain in Scottsdale.
It is now undergoing a major refurb and shouldn’t be open during this time. No pool, limited conveniences, dirty rooms, cold showers. We booked at $231 per night. By the time we arrived, the rate was $107 per night. We cancelled our 2nd night and received a partial refund on the 1st night. Now I see it’s $81 per night. Why bother? Just close up until the big reveal in 2026. Hope for a better experience then, if we ever choose to stay there again.
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酒店回复: Claire, thank you for taking the time to share your thoughts about your recent visit. The team values guest feedback and strives to maintain a comfortable stay for all. Concerns about changes on property and value are taken seriously, and the team is dedicated to making continual improvements. It is hoped that any future visit will offer a much more enjoyable experience.
5.0分
其他
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Might be the best hotel for the money and although it’s probably technically a motel because you enter from the outside instead of from the hallway on the inside, the rooms are very nice in the pool and hot tub or massive
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酒店回复: David, it’s wonderful to hear you had a great experience at The Monarch Scottsdale. The team appreciates your thoughtful feedback about the accommodations and amenities. We hope to welcome you back soon for another enjoyable stay.
我抵达酒店时，他们正在处理一个系统故障，导致房间重复预订，结果我在大堂等了一个小时。等我终于拿到房间后，发现里面缺少很多基本设施，比如浴室里没有肥皂架和垃圾桶。房间里虽然有电视，但我入住时它既没插电也没连WIFI，而且电视没有有线频道，只有流媒体选项。在我入住的前24小时里，楼梯旁边的走廊上一直堆着一堆毛巾。
沐浴露店空无一人，酒店也很吵。酒店很大，可惜的是，有些人半夜会敲门（这并非个例）。虽然地理位置很好，但我还是不会再预订了。
不
The hotel is under construction. Once construction is completed then it will be a nice place. Pool closed.
Well the website states the pool was closed but didnt mention the hot tub being closed as well and the bed was broken which made for a very uncomfortable nights sleep. Over all the place was mediocre at best expected more due to location
I liked this place, the website showed the main pool was under construction. When we got there..no restaurant, no pool, no lobby due to construction and a flood due to recent rain. I dug the vibe and staff was very helpful and friendly. Id definitely give it another shot once construction is over. Very great location for walking around old town!
Didn’t know that your hotel was going through a remodel so I believe 2/3 of the hotel was closed but parking lot full of stuff from the rooms and front desk was removed restaurants everything that’s gone, but I heard that Hyatt now has it so they’ll turn it all around
My room was newly renovated and great!
The location in the Center of the cutest part of Old Town Scottsdale is awesome!
Note, however: This hotel is under a major renovation, which looks very promising but no pool or lobby is available currently until Jan 2026 from my understanding.
For my sleeping purposes it was totally good.
We stayed at The Monarch years ago, and based on our pleasant experience that time, were looking forward to our stay, along with another couple that we encouraged to stay despite being members of another hotel chain in Scottsdale.
It is now undergoing a major refurb and shouldn’t be open during this time. No pool, limited conveniences, dirty rooms, cold showers. We booked at $231 per night. By the time we arrived, the rate was $107 per night. We cancelled our 2nd night and received a partial refund on the 1st night. Now I see it’s $81 per night. Why bother? Just close up until the big reveal in 2026. Hope for a better experience then, if we ever choose to stay there again.
Might be the best hotel for the money and although it’s probably technically a motel because you enter from the outside instead of from the hallway on the inside, the rooms are very nice in the pool and hot tub or massive