酒店回复: Prezado hóspede,Agradecemos por dedicar seu tempo para responder à nossa pesquisa. Agradecemos seus comentários sobre sua recente estadia no Red Roof Inn College Station. É maravilhoso saber que você achou nossos quartos espaçosos e tranquilos e que apreciou nossa localização conveniente. Nós nos esforçamos para proporcionar uma experiência confortável e tranquila a todos os nossos hóspedes, e seu feedback positivo é muito apreciado.O feedback dos nossos hóspedes é sempre bem-vindo no Red Roof, pois nos esforçamos para melhorar continuamente a qualidade dos nossos serviços. Agradecemos novamente por compartilhar sua experiência. Será um prazer recebê-lo novamente no futuro.Atenciosamente,AnnGerenciamento do Red RoofEspecialista em RediResponse
5.0分
其他
原文
翻译提供方：Google
非常好
展开
酒店回复: Prezado(a) Hóspede,Agradecemos por dedicar seu tempo para compartilhar sua opinião sobre sua experiência no Red Roof Inn College Station. Ficamos muito felizes em saber que sua estadia foi ótima! É maravilhoso saber que você teve uma experiência positiva em nosso estabelecimento. Nos esforçamos para oferecer um serviço excelente e criar um ambiente agradável para todos os nossos hóspedes.Esperamos continuar proporcionando ótimas experiências para você. A equipe do Red Roof e eu agradecemos novamente por sua avaliação. Aguardamos ansiosamente sua próxima visita.Atenciosamente,DevineGerência do Red RoofEspecialista em RediResponse
3.0分
其他
展开
basic room, paper thin walls, heard neighbors until 1:30 am and then early morning too. Our room was very humid for some reason. My creamer was powder that had hardened and ruined my one cup of coffee.
展开
酒店回复: Dear Hotel Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn College Station. We are saddened to learn that your stay was marred by noise issues, humidity, and the problem with the coffee creamer. Please accept our apologies for these inconveniences.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Very truly yours,JannovemRed Roof ManagementRediResponse Specialist
5.0分
商务出差
The room was clean. The staff was courteous. And I was able to park my car and walked 10 feet to the door of my room. That was convenient.
展开
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn College Station. It's wonderful to hear that you had a positive experience with our clean rooms, courteous staff, and convenient parking. We strive to make our guests' stays as effortless as possible, and we're delighted that the location of your parking spot added to the ease of your visit.We hope to continue to provide great experiences for you here at Red Roof. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LeahRed Roof ManagementRediResponse Specialist
5.0分
其他
My check in was pleasant. The room was very clean and our beds were comfortable. Definitely will be back.
展开
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn College Station. We are pleased to know you found our check-in process smooth, your room clean, and the beds comfortable. Guest satisfaction is our priority, and your intention to return is the best compliment we could receive.We hope to continue to provide great experiences for you here at Red Roof. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LeahRed Roof ManagementRediResponse Specialist
1.0分
其他
展开
The bed was very lumpy... Had Teenagers running all over the property at all hours of the night... Did not get any sleep after 2 am... Will not be staying again...
展开
酒店回复: Dear Hotel Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn College Station. I am very sorry to hear about the issues you experienced during your stay. I understand that a lumpy bed and disruptive noise from other guests significantly impacted your ability to sleep and overall experience. Please accept our sincerest apologies for failing to provide a comfortable and peaceful environment. We hope you will afford us the chance to provide you with an enhanced accommodation experience the next time you are in the area, at either a Red Roof or one of our Extended Stay Hotels.Very truly yours,JohnRed Roof Management RediResponse Specialist
3.0分
情侣出游
The first room I reserved was nice. But this second time was awful. The phone didn’t work and the tv kept messing up. Loud people right out my door till late
展开
酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn College Station. We are sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the possible issues you might have with the condition of the room =, television and the noise outside. We will be sure to share your feedback with management in an effort to get direct attention to this matter. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.We do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with a better experience.Very truly yours,ZinniaRed Roof ManagementRediResponse Specialist
房间大，淋浴房大，卫生情况不错，体验不错。
楼梯坏了。马桶冲水没压力。灯也不亮。这虽然是汽车旅馆，但比我住过的其他汽车旅馆还要差。
服务一如既往地棒，地理位置优越，附近吃饭的地方超级多。
房间宽敞安静，位置优越。
非常好
basic room, paper thin walls, heard neighbors until 1:30 am and then early morning too. Our room was very humid for some reason. My creamer was powder that had hardened and ruined my one cup of coffee.
The room was clean. The staff was courteous. And I was able to park my car and walked 10 feet to the door of my room. That was convenient.
My check in was pleasant. The room was very clean and our beds were comfortable. Definitely will be back.
The bed was very lumpy... Had Teenagers running all over the property at all hours of the night... Did not get any sleep after 2 am... Will not be staying again...
The first room I reserved was nice. But this second time was awful. The phone didn’t work and the tv kept messing up. Loud people right out my door till late