酒店回复: Prezado hóspede,Agradecemos por dedicar seu tempo para responder à nossa pesquisa. Agradecemos seus comentários sobre sua recente estadia no Red Roof Inn College Station. É maravilhoso saber que você achou nossos quartos espaçosos e tranquilos e que apreciou nossa localização conveniente. Nós nos esforçamos para proporcionar uma experiência confortável e tranquila a todos os nossos hóspedes, e seu feedback positivo é muito apreciado.O feedback dos nossos hóspedes é sempre bem-vindo no Red Roof, pois nos esforçamos para melhorar continuamente a qualidade dos nossos serviços. Agradecemos novamente por compartilhar sua experiência. Será um prazer recebê-lo novamente no futuro.Atenciosamente,AnnGerenciamento do Red RoofEspecialista em RediResponse
5.0分
其他
原文
翻译提供方：Google
一切都很棒
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酒店回复: Estimado huésped:Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn College Station. Nos complace saber que todo fue excelente durante su estancia. Gracias por tomarse el tiempo para compartir su experiencia positiva con nosotros. Es realmente gratificante saber que cumplimos con sus expectativas y le brindamos una visita memorable.Esperamos seguir brindándole excelentes experiencias en Red Roof. Gracias nuevamente por compartir sus comentarios. Esperamos recibirlo nuevamente en el futuro.Atentamente,ReysheGerencia de Red RoofEspecialista en RediResponse
5.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Prezado(a) Hóspede,Agradecemos por dedicar seu tempo para compartilhar sua opinião sobre sua experiência no Red Roof Inn College Station. Ficamos muito felizes em saber que sua estadia foi ótima! É maravilhoso saber que você teve uma experiência positiva em nosso estabelecimento. Nos esforçamos para oferecer um serviço excelente e criar um ambiente agradável para todos os nossos hóspedes.Esperamos continuar proporcionando ótimas experiências para você. A equipe do Red Roof e eu agradecemos novamente por sua avaliação. Aguardamos ansiosamente sua próxima visita.Atenciosamente,DevineGerência do Red RoofEspecialista em RediResponse
1.0分
家庭亲子
Our room had cockroaches as soon as we walked in. Both big and small! Spiders crawling up the night stand, it was UNPLEASANT to say the least.
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酒店回复: Dear Valued Guest,Thank you for taking the time to write a review of your stay at the Red Roof Inn College Station. I am sorry to hear about the unpleasant experience you had upon arriving in your room. The presence of pests is completely unacceptable. Please accept my sincerest apologies for failing to provide a clean and comfortable environment. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Very truly yours,PrincessRed Roof ManagementRediResponse Specialist
4.0分
其他
Nice place to spend a nite or two. Well lit parking area. Donuts are a close waslk in the mornings.
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn College Station. We're glad you found our hotel a nice place for a short stay. It's great to hear you appreciated our well-lit parking area. We’re also happy the proximity to the donut shop added to your convenience. We strive to offer a comfortable and convenient experience for all our guests.We hope to continue to provide great experiences for you at Red Roof. We would love to see you again, should your travels bring you back to our area.Sincerely,JannovemRed Roof ManagementRediResponse Specialist
2.0分
商务出差
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The bed was uncomfortable. Also, the checkout time was 11 AM, and even though I was getting ready to leave, someone knocked on my door and told me I needed to leave immediately because it was past 11. It had only been about 10 minutes, and I was already preparing to check out. This was very inappropriate and unacceptable—guests should not be pressured to leave so aggressively right at the exact checkout time. they are so rude
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酒店回复: Dear Valued Guest,Thank you for your recent review of your stay at the Red Roof Inn College Station. I am truly sorry to hear about the issues you experienced during your stay. The discomfort with the bed and the interaction you had with the staff are certainly not reflective of the standards we aim to provide. Please accept my sincere apologies for the inconvenience and frustration this caused you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Very truly yours,PrincessRed Roof ManagementRediResponse Specialist
4.0分
其他
The room was clean The staff was nice and we got a goodie bag. It’s an old hotel but has been redone
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酒店回复: Dear Hotel Guest,Thank you for taking the time to write a review of your stay at the Red Roof Inn College Station. We're delighted you found the room clean and the staff nice. It's wonderful you enjoyed the goodie bag. We appreciate your understanding that our hotel is an older property, and we're glad you noticed the updates we've made. We strive to provide a comfortable and pleasant experience for all our guests.Here at Red Roof, we are committed to continue provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,PrincessRed Roof ManagementRediResponse Specialist
房间大，淋浴房大，卫生情况不错，体验不错。
楼梯坏了。马桶冲水没压力。灯也不亮。这虽然是汽车旅馆，但比我住过的其他汽车旅馆还要差。
服务一如既往地棒，地理位置优越，附近吃饭的地方超级多。
房间宽敞安静，位置优越。
一切都很棒
非常好
Our room had cockroaches as soon as we walked in. Both big and small! Spiders crawling up the night stand, it was UNPLEASANT to say the least.
Nice place to spend a nite or two. Well lit parking area. Donuts are a close waslk in the mornings.
The bed was uncomfortable. Also, the checkout time was 11 AM, and even though I was getting ready to leave, someone knocked on my door and told me I needed to leave immediately because it was past 11. It had only been about 10 minutes, and I was already preparing to check out. This was very inappropriate and unacceptable—guests should not be pressured to leave so aggressively right at the exact checkout time. they are so rude
The room was clean The staff was nice and we got a goodie bag. It’s an old hotel but has been redone