酒店回复: ¡Qué reseña tan fantástica! Agradecemos mucho que te hayas tomado el tiempo para compartir tu experiencia.Nos alegra enormemente saber que disfrutaste de la hermosa vista al mar, la piscina, y el jacuzzi. Nuestro objetivo es que todos nuestros huéspedes se sientan a gusto y cómodos, y tu comentario confirma que lo estamos logrando.Pasaremos tus amables palabras a todo el personal. Saben que su amabilidad y servicio son muy valorados.Esperamos verte de nuevo muy pronto para que disfrutes de otra experiencia excelente con nosotros.
2.0分
家庭亲子
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Breakfast was the best part of this property. Otherwise, the staff lacks friendliness, there are unannounced charges applied after check in for "self-parking" as well as additional night of stay applied to my credit card. Manager is not accessible and does not return calls nor handles problems efficiently. They literally helped themselves to my credit card after check out.
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酒店回复: Thank you for sharing your experience at our hotel. We apologize you are not pleased with our parking fee. As stated, parking is listed on all our booking website and explained at time of arrival when parking permits. It is also listed in our welcome letter given to each guest at arrival. Have a great day!
5.0分
朋友出游
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The only issue I had was that the beach access and pool access were closed at night. Would've loved to sit on the beach near the hotel at night to hear the waves and feel the water on my feet. Or take a dip in the pool after a long day on the motorcycle, but it was closed until morning, when we got back to the hotel after festivities.
Other than that, the stay was delightful, great customer service, room was clean and adequetly stocked. Thanks!
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酒店回复: Thank you for taking the time to share your feedback! We're so glad to hear that your stay was delightful, and that you appreciated the great customer service, cleanliness, and the adequately stocked room.We sincerely apologize that the closing times for the beach and pool access impacted your experience.Our current closing hours are set for the safety and security of all our guests.We appreciate you bringing this to our attention and hope that, despite this one issue, you'll choose to stay with us again the next time your travels bring you to the area.
5.0分
家庭亲子
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Staff was very friendly, rooms clean. Despite the beach being somewhat closed for the king tide we had a great stay. Would definitely recommend to anyone coming to the area. Beach front stay at a great cost
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酒店回复: above and beyond for you! Glad you enjoyed your stay despite the king tide restrictions - we hope you were still able to take in some amazing ocean views. We appreciate your recommendation and can't wait to welcome you back for another beachfront escape at a great value!"
5.0分
其他
Breakfast every morning was amazing! So good and fresh. Anyone we encountered was so nice and helpful.
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酒店回复: Thank you so much! We're thrilled to hear our breakfast spread wowed you every morning! Freshness and quality are top priority for us, and it's great to know we nailed it. Our team's friendly and helpful nature always makes our guests feel at home - glad you experienced that firsthand! We hope to welcome you back for a better Home2 experience.
5.0分
其他
Hotel was great. Property was clean, staff was friendly, breakfast and snacks were yummy.
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酒店回复: We are thrilled to hear you enjoyed your stay! Thank you for noting the cleanliness, friendly staff, and the yummy breakfast and snacks. We hope to welcome you back again soon.
5.0分
情侣出游
Beautiful ocean front view! Breakfast was amazing! Breakfast sandwich, waffles, oatmeal, yogurt and more! Really clean! We would come again!
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酒店回复: Thank you so much for the fantastic review!We are delighted that you enjoyed the beautiful ocean-front view and found the property really clean. It sounds like our amazing breakfast spread—especially the breakfast sandwiches, waffles, oatmeal, and yogurt—hit the spot!We can't wait to welcome you back again soon!
5.0分
其他
The pool deck area was very peaceful and the rooms were very clean! The free breakfast was a huge bonus with the multiple options that they had.
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酒店回复: Thank you so much for the wonderful review and for choosing to stay with us! We are so glad to hear that you enjoyed our peaceful pool deck and found the rooms to be very clean. Our housekeeping team works incredibly hard, and they'll be thrilled to hear your kind words.We're also happy that you enjoyed our complimentary breakfast. We believe it's a great way to start the day, and it's always a bonus when our guests appreciate the variety we offer.We can't wait to welcome you back again on your next visit!
5.0分
家庭亲子
The room was clean, it smelt good. All the staff that I came in contact with was nice and polite. We will stay here again.
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酒店回复: Thank you for the wonderful review! We're so happy to hear that you found the room to be clean and fresh, and that you had such a positive experience with our staff. We appreciate your kind words and look forward to welcoming you back on your next visit!
4.0分
家庭亲子
I didn’t like paying for parking! I know security is important but having to manipulate the gates and using key card was a pain!
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酒店回复: Thank you for your review and for sharing your honest feedback about our parking. We understand that paying for parking and having to use a key card to access the lobby can be frustrating, and we appreciate you bringing it to our attention.Thank you again for your valuable input. We hope to welcome you back again soon.
这个地方很棒，有海景、泳池和按摩浴缸。工作人员非常友好。
Breakfast was the best part of this property. Otherwise, the staff lacks friendliness, there are unannounced charges applied after check in for "self-parking" as well as additional night of stay applied to my credit card. Manager is not accessible and does not return calls nor handles problems efficiently. They literally helped themselves to my credit card after check out.
The only issue I had was that the beach access and pool access were closed at night. Would've loved to sit on the beach near the hotel at night to hear the waves and feel the water on my feet. Or take a dip in the pool after a long day on the motorcycle, but it was closed until morning, when we got back to the hotel after festivities.
Other than that, the stay was delightful, great customer service, room was clean and adequetly stocked. Thanks!
Staff was very friendly, rooms clean. Despite the beach being somewhat closed for the king tide we had a great stay. Would definitely recommend to anyone coming to the area. Beach front stay at a great cost
Breakfast every morning was amazing! So good and fresh. Anyone we encountered was so nice and helpful.
Hotel was great. Property was clean, staff was friendly, breakfast and snacks were yummy.
Beautiful ocean front view! Breakfast was amazing! Breakfast sandwich, waffles, oatmeal, yogurt and more! Really clean! We would come again!
The pool deck area was very peaceful and the rooms were very clean! The free breakfast was a huge bonus with the multiple options that they had.
The room was clean, it smelt good. All the staff that I came in contact with was nice and polite. We will stay here again.
I didn’t like paying for parking! I know security is important but having to manipulate the gates and using key card was a pain!