酒店回复: We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I have maintenance and housekeeping address your concerns immediately. We appreciate your valuable feedback as it helps us identify the areas we can improve staff training and our guest experience.
酒店回复: We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I have housekeeping address your concerns immediately. We appreciate your valuable feedback as it helps us identify the areas we can improve staff training and our guest experience.
2.0分
商务出差
原文
翻译提供方：Google
酒店整体不太干净。
浴帘太短，导致水洒到外面。淋浴间只有热水。淋浴间里有奇怪的黑色和棕色污渍。马桶附近有死虫。
房间地毯不干净，尤其是床底。房间的角落也不干净。空调温度一直卡在一个档次上。
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酒店回复: We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I have housekeeping address your concerns immediately. We appreciate your valuable feedback as it helps us identify the areas we can improve staff training and our guest experience.
4.0分
其他
原文
翻译提供方：Google
位置极佳的酒店
我们的住宿非常愉快。这家酒店很不错。
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酒店回复: Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.
4.0分
商务出差
原文
翻译提供方：Google
出色地
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酒店回复: Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.
3.0分
家庭亲子
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The cleaning of the room was not the best, the curtains had really bad humidity stains, there was a smell id humid in the room. The bathroom was very uncomfortable. Ine of tve towels had a bug stain, the fridge was nor working. The front appearance was like mild abandoned area and the clerk was kind of clueless.
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酒店回复: We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'll have housekeeping address your concerns immediately. We appreciate your valuable feedback as it helps us identify the areas we can improve staff training, property grounds, and our guest's experience.
2.0分
其他
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Our room door looked like it had been broken into before. The bathroom faucet was loose and our lamp between the beds had mold or what looked like mold on it. Online stated complimentary breakfast, but no breakfast.
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酒店回复: We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I have maintenance address your concerns immediately. We appreciate your valuable feedback as it helps us identify the areas we can improve staff training and our guest experience.
5.0分
其他
We had the queen suite for 3 of us. Clean and spacious with a mini kitchen & sitting area. Highly recommend. I felt we got a great value for the price b
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酒店回复: Thank you for your recent stay with us. We appreciate your positive feedback and hope to see you again for any future stays you may have with us.
3.0分
其他
The cleaning staff left the door to our room open. Thankfully nothing was stolen but I was definitely unimpressed.
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酒店回复: Thank you for your feedback. I was disappointed to read that you did not have a pleasant experience during your recent stay with us. I can assure you I will be personally investigating the matter.
3.0分
情侣出游
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The room was way below average. It had dried paint everywhere, we could not get any hot water & the door had about 1/4 inch gap around the edge. The staff was very courteous. We did not bother to try the breakfast after our experience with the room. Other than the desk chair there was no where to sit except the bed & in my opinion the room looked like if someone was in the process of redecorating & Aunt Sally called to say she was coming for a visit so you threw a bed in the room along wiith a tv & just hoped she wouldn't stay too long. I realize it was a very inexpensive room compared to other facilities but for what we paid, it could have been more welcoming.
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酒店回复: Thank you very much for your review of your recent stay at our hotel. I have personally addressed this with our maintenance staff to ensure these issues are taken care of immediately. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.
前门在开口处没有完全关好，有缝隙可以看到外面，电视很奇怪...一会儿工作一会儿关闭，频道选择很少......我在梳妆台上看到了几只蟑螂，房间闻起来有霉味和污渍，地毯摸起来像湿的，空调一会儿冷一会儿热......冰箱冷冻室需要解冻，结冰了什么都冻不住，甚至连水瓶都冻不住，需要解冻。熨衣板一直妨碍着冰箱门......我需要的步入式淋浴间没有扶手，所以我没有洗澡，咖啡壶也不太好，我用了茶包，第二天早上没有再拿一个，也没有杯子，我得到的东西太贵了......另外，为我登记的经理非常粗鲁......我问是否有行李车，她回答说这不是酒店，而是汽车旅馆......好吧，女士，这只是一个问题。她让我很不开心...无论如何，我永远不会再住在那里或推荐它...
A&M 酒店体验
这家酒店实际看起来和照片完全不一样。它非常老旧肮脏。水槽生锈，淋浴喷头的水直接流到地板上。水一碰到水泥浆就脱落。床很舒服，但枕头太差了。房间里感觉很潮湿。微波炉很脏。不会再住那里了。
酒店整体不太干净。
浴帘太短，导致水洒到外面。淋浴间只有热水。淋浴间里有奇怪的黑色和棕色污渍。马桶附近有死虫。
房间地毯不干净，尤其是床底。房间的角落也不干净。空调温度一直卡在一个档次上。
位置极佳的酒店
我们的住宿非常愉快。这家酒店很不错。
出色地
The cleaning of the room was not the best, the curtains had really bad humidity stains, there was a smell id humid in the room. The bathroom was very uncomfortable. Ine of tve towels had a bug stain, the fridge was nor working. The front appearance was like mild abandoned area and the clerk was kind of clueless.
Our room door looked like it had been broken into before. The bathroom faucet was loose and our lamp between the beds had mold or what looked like mold on it. Online stated complimentary breakfast, but no breakfast.
We had the queen suite for 3 of us. Clean and spacious with a mini kitchen & sitting area. Highly recommend. I felt we got a great value for the price b
The cleaning staff left the door to our room open. Thankfully nothing was stolen but I was definitely unimpressed.
The room was way below average. It had dried paint everywhere, we could not get any hot water & the door had about 1/4 inch gap around the edge. The staff was very courteous. We did not bother to try the breakfast after our experience with the room. Other than the desk chair there was no where to sit except the bed & in my opinion the room looked like if someone was in the process of redecorating & Aunt Sally called to say she was coming for a visit so you threw a bed in the room along wiith a tv & just hoped she wouldn't stay too long. I realize it was a very inexpensive room compared to other facilities but for what we paid, it could have been more welcoming.