酒店回复: Thank you for taking the time to share your experience with us. While we're glad to hear that you found our team to be friendly, we're truly sorry to learn that your room did not meet expectations.We sincerely apologize for the issues you encountered with the air conditioning, hair dryer, and the condition of the amenities in your room. Your comfort is important to us, and it's disappointing to hear that these aspects impacted your stay. We also regret the inconvenience caused by the out-of-order ice machine and the limited breakfast selection.Please know that your feedback has been shared with our team so we can address these concerns promptly and work toward improving our guest experience. We value your input and hope you'll consider giving us another opportunity to provide a much better stay in the future.

酒店回复: Thank you for the honest review Kalib. Unfortunately we had a water leak during your visit with us, hence the brown water. We sincerely apologize for the inconvenience and cleanliness. We take our cleaning standards very seriously so this will be passed along to our housekeeping staff. Prior to this review, management has reached out regarding this issue but if you do have any additional concerns, please feel free to contact our hotel directly so we can address it. We hope to see you again in the future.

酒店回复: Thank you for the positive review Dan! We look forward to your future visits with us.

酒店回复: Thank you for the review! We always strive to give excellent customer service and we will definitely share this feedback with the rest of the staff. We look forward to your future visits with us at the Baymont in College Station!