酒店回复: Dear Guest,Thank you for your feedback. We appreciate your observations regarding areas of concern, such as the pool and bathroom, as well as the issues you faced with the key card. We're glad to hear that our staff provided you with friendly and helpful service and that you found your bed comfortable. Your comments will be useful for our management team as we continuously work to enhance our guests' experiences. We hope you find more enjoyable accommodations in the future.
酒店回复: Hello Janice, Thank you for sharing your thoughts. We appreciate feedback from all our guests regarding their experiences. We strive to create an inclusive environment for everyone, and we understand that different guests may have varying perspectives on certain elements of our decor. Your comments will be shared with the management team for consideration as they continue to evaluate our offerings. Thank you for your input.
酒店回复: Hello Anna,Thank you for sharing your feedback. We're glad to hear that our staff provided you with helpful and kind service. Your comments regarding the room's scent and window coverings have been noted and will be forwarded to the appropriate team for consideration. We appreciate your input as it assists us in enhancing our guest experience. We hope you had safe travels after your stay.
2.0分
其他
原文
翻译提供方：Google
房间很旧。地毯上有污渍，墙上有一只死虫。有人来过房间吗？
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酒店回复: Hello Gail, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
5.0分
其他
Nice hotel. Staff very friendly. The bed and pillows were so comfortable. Bathroom was smaller than what I'd prefer. Will stay again.
1.0分
家庭亲子
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I booked this stay on ******* and somehow the date got changed. I did stay the night I intended to stay and I expained this to both ******* and the hotel. They refused to refund the day that was accidently booked. I will never stay here again or use *******! I had this happen one time with Booking and they instantly refunded the wrong date. I tried contacting both ******* and the Hotel.. no response.
5.0分
其他
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Staff was really nice. I asked for a floor on the lower level due to my husband being on crutches and was given one. The room was clean. It was quiet. We got a good night's sleep. Will stay there again.
酒店还行，但是房间卫生有待提高。洗手池的水是温的，但浴缸里的水温正常。斯汤顿老城区很漂亮，有很多不错的餐厅和商店，值得一去。总的来说，酒店离I81高速很近，还可以。
酒店还是不错，干净整洁。服务人员热情。 里面还有爆米花吃。 位置也还不错，离高速很近
到达房间后，我们发现天花板上有一只虫子。仔细检查窗帘和窗框后，我们又发现了七八只。我要求换房，酒店同意了，但我们的信心受到了打击；我们睡得不太好，这也可以理解。
换个地方
整个酒店看起来都很破旧，一进门就能感受到。泳池底部的油漆严重剥落。房卡多次失效。浴室里堆满了叠起来的脏毛巾。浴室空间也太狭窄了，我几乎转身都困难。看过照片和评论后，我感觉自己被彻底误导了。唯一的优点是友好热情的员工和舒适的床。我不推荐这家酒店。
奇特的书摊
这家酒店还行。真正让我感到震惊的是大堂里摆放着一大堆基督教书籍。这可是个不容错过的摊位。作为一个非基督教徒，我觉得公共场所摆放这样的书摊有点冒犯，也有点奇怪。我不认为任何公共机构应该宣传宗教或政治。我再也不会住这样的酒店了。
工作人员非常乐于助人，也很友善；房间里弥漫着浓重的动物尿液和霉味。一楼的窗帘需要更耐用，能完全拉上。
房间很旧。地毯上有污渍，墙上有一只死虫。有人来过房间吗？
Nice hotel. Staff very friendly. The bed and pillows were so comfortable. Bathroom was smaller than what I'd prefer. Will stay again.
I booked this stay on ******* and somehow the date got changed. I did stay the night I intended to stay and I expained this to both ******* and the hotel. They refused to refund the day that was accidently booked. I will never stay here again or use *******! I had this happen one time with Booking and they instantly refunded the wrong date. I tried contacting both ******* and the Hotel.. no response.
Staff was really nice. I asked for a floor on the lower level due to my husband being on crutches and was given one. The room was clean. It was quiet. We got a good night's sleep. Will stay there again.