酒店回复: Dear INES,Thank you for your feedback. We appreciate knowing you had a quiet stay and received good attention from our team. If there's anything specific you feel we could improve upon, please let us know. We hope to welcome you back again soon!Sincerely, Hotel Manager
3.0分
其他
展开
The clerks was friendly the hotel needs an update freshen up the rooms was clean but they need to be updated parking lot was easy to get into had a little trash in it but it was okay
展开
酒店回复: Dear Guest,Thank you for highlighting the friendliness of our clerks and the cleanliness of your room. We appreciate your observations regarding the property’s updates and parking lot condition, as maintaining a welcoming environment is essential to us. Guest insights like yours help guide our ongoing efforts to enhance the overall experience. We value your perspective and look forward to continuing improvements that ensure comfort and convenience for all who choose to stay with us.Sincerely, Hotel Manager.
3.0分
商务出差
I didn’t like that i wasn’t told that i would have to have a 100 deposit for a room i already paid for
展开
酒店回复: Dear Guest,Thank you for sharing your thoughts regarding the deposit policy. Transparency about all aspects of the reservation process is important to us, as it helps guests plan their stay with confidence. Your feedback highlights an opportunity to enhance communication and ensure all details are clearly conveyed upfront. We appreciate your input, which supports our commitment to providing clear and helpful information so every guest feels fully informed throughout their experience.Sincerely, Hotel Manager.
3.0分
情侣出游
展开
I like the area that this hotel is in. However, I did not like how the door to my room was already open upon entering. In addition, the beds are the softest but decent enough for a night’s stay.
展开
酒店回复: Dear Kaira,Thank you for sharing your feedback. We are glad to hear you liked the area where our hotel is located. We have noted your concerns regarding the room door being open upon your arrival and the softness of the beds, and we will address this with our team to improve the guest experience.Sincerely, Hotel Manager
4.0分
其他
展开
Regular was clean but had some things that attention needed to be brought to which I told the manager when I left and that was the TV reception went in and out the desk chair went all the way to the ground when you sat on it well the lamp shades was broken into pieces and wouldn't hang straight and the bathroom toilet seat moved all over the place other than that it was clean quiet and restful
展开
酒店回复: Dear Guest,Thank you for providing detailed feedback about your stay. Your observations regarding the room’s condition and amenities are invaluable in helping us prioritize maintenance and enhance guest comfort. It is encouraging to know the environment was clean, quiet, and restful overall. Sharing your experience with our management supports ongoing efforts to maintain high standards and ensure every detail contributes to a seamless and comfortable visit for future guests.Sincerely, Hotel Manager.
5.0分
家庭亲子
展开
Sergio at the front desk was very helpful, both on the phone when I was making the reservation and then later when we actually arrived.
Fitness center was minimal and one machine was broken.
3.0分
其他
展开
The room was very dirty. There was still makeup on the counter and hair. The light switch was filthy. Looks like it hadn’t been cleaned in weeks. I don’t even think they changed the sheets. The hallway was absolutely filthy. I don’t think I’ve been vacuumed in weeks as well.. on a good note the check-in was fantastic and the gentleman that helped us was more than friendly and accommodating. But as far as the cleanliness of the hotel if I could read it a zero I would.
4.0分
情侣出游
The bedding was terrible the bed was only made with a sheet and 4 really small pillows
没有意见
美好的
安静，注意力好
The clerks was friendly the hotel needs an update freshen up the rooms was clean but they need to be updated parking lot was easy to get into had a little trash in it but it was okay
I didn’t like that i wasn’t told that i would have to have a 100 deposit for a room i already paid for
I like the area that this hotel is in. However, I did not like how the door to my room was already open upon entering. In addition, the beds are the softest but decent enough for a night’s stay.
Regular was clean but had some things that attention needed to be brought to which I told the manager when I left and that was the TV reception went in and out the desk chair went all the way to the ground when you sat on it well the lamp shades was broken into pieces and wouldn't hang straight and the bathroom toilet seat moved all over the place other than that it was clean quiet and restful
Sergio at the front desk was very helpful, both on the phone when I was making the reservation and then later when we actually arrived.
Fitness center was minimal and one machine was broken.
The room was very dirty. There was still makeup on the counter and hair. The light switch was filthy. Looks like it hadn’t been cleaned in weeks. I don’t even think they changed the sheets. The hallway was absolutely filthy. I don’t think I’ve been vacuumed in weeks as well.. on a good note the check-in was fantastic and the gentleman that helped us was more than friendly and accommodating. But as far as the cleanliness of the hotel if I could read it a zero I would.
The bedding was terrible the bed was only made with a sheet and 4 really small pillows