酒店回复: Dear Isaura,
Wow! Thank you for your amazing review! We’re absolutely delighted to hear that you had a perfect stay with us. Your kind words inspire us to keep delivering exceptional experiences. We can’t wait to welcome you back soon!
3.0分
其他
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They have changed the method for the $40 deposit. It used to just have your card on file and now they're taking $40. I have yet to receive my $40 back. Expect to do so soon otherwise things will turn bad.
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酒店回复: Dear Isaac,Thank you for your feedback. We understand that changes in payment methods can be frustrating, and we apologize for any inconvenience this has caused. We appreciate your patience as we look into the issue regarding your deposit. Please rest assured that we're here to assist you further.
2.0分
其他
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This property has decided to use a virtual check-in service which essentially employs an overseas call center. This was the worst experience I have ever had checking into a hotel. The background noise in the call center was ridiculous, and what should’ve been a five minute check-in process turned into at least half an hour. Same with checking out. Two seconds turned into over 10 minutes. I don’t understand why would be that difficult to just staff a person, a real actual Person rather than go through this route.
I would even overlook the fact that the property is clearly experiencing some construction/damage on the exterior if it wasn’t for that check-in service issue
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酒店回复: Dear Akshatha,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during check-in and check-out. Your feedback regarding the virtual check-in service and background noise is valuable, and we will certainly take this into consideration as we strive to improve our guest experience. We appreciate your understanding regarding the ongoing construction and hope to have the opportunity to serve you better in the future.
3.0分
其他
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Basic
Strange to be checked in by a virtual person on a computer screen. the bed was not comfortable, the parking lot was torn up with digging equipment, there was not a sign to go around to check in or find the lobby. Over all I was not impressed
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酒店回复: Dear Nancy,Thank you for sharing your feedback. It's concerning to hear that your experience did not meet your expectations, particularly with the check-in process and the comfort of the bed. We appreciate your comments regarding the parking situation and signage, as these are important for a smooth visit. Your insights will be invaluable as we work on improvements. Thank you once again for your input.
还可以接受，没有另外一家好，酒店干净整洁，就是有股味道地毯。可以接受，没有另外一家好，酒店干净整洁，就是有股地毯臭臭味道。
酒店位置很好，一下高速就到了。从拱门国家公园（Arches Valley）去黄石国家公园的路上，是个价格实惠的落脚点。这家酒店以前是Motel 6，现在改成了Hilltop酒店。
性价比不错。旁边就有塔可钟和麦当劳，还有一家评价很好的家庭餐厅，看起来像是当地人都爱去的地方。
酒店有温水游泳池，可惜行程太赶没能体验。
一切顺利。
基本还可以。没有食物供给。
附近最便宜的地方了。还不包括他们额外收取的40美元“押金”，希望你别指望能退还。我只是想住一晚，别再上路了。入住晚了，退房早了。如果我要花100多美元住一间房，我估计比某个第三世界国家设立的虚拟售货亭要好得多，那里没有任何便利设施，没有工作人员，没有安保，走廊里还睡着一群看起来像无家可归的**。嘿，你为什么不呢？
我对租车导航很着迷**......
我好不容易才找到它，在泳池里玩了一晚上，然后就住了一晚。
不建议睡太多......
一进房间，一股奇怪的味道扑面而来……
我很生气，但又没办法，因为它太便宜了。
非常吵闹且有异味
They have changed the method for the $40 deposit. It used to just have your card on file and now they're taking $40. I have yet to receive my $40 back. Expect to do so soon otherwise things will turn bad.
This property has decided to use a virtual check-in service which essentially employs an overseas call center. This was the worst experience I have ever had checking into a hotel. The background noise in the call center was ridiculous, and what should’ve been a five minute check-in process turned into at least half an hour. Same with checking out. Two seconds turned into over 10 minutes. I don’t understand why would be that difficult to just staff a person, a real actual Person rather than go through this route.
I would even overlook the fact that the property is clearly experiencing some construction/damage on the exterior if it wasn’t for that check-in service issue
Basic
Strange to be checked in by a virtual person on a computer screen. the bed was not comfortable, the parking lot was torn up with digging equipment, there was not a sign to go around to check in or find the lobby. Over all I was not impressed