酒店回复: Thank you for your honest feedback. We’re glad you found the location convenient, especially for Nantucket trips, but we’re sorry to hear about the issues with water pressure, toiletries, and overall cleanliness. Your comments have been shared with our team as we work to improve these important aspects of our guest experience. We appreciate you bringing this to our attention.
酒店回复: Thank you for the wonderful review! We're so glad you enjoyed the walkable location, amenities, and your time on property. It means a lot that you’d recommend us—hope to welcome you back soon!
1.0分
其他
原文
翻译提供方：Google
他们提供的信息并不清楚，他们提供的服务在季节期间并不提供。
5.0分
其他
原文
翻译提供方：Google
靠近所有旅游和短途旅行，很棒的餐厅，酒店停车位很差，停车位很小，只有 3 个残疾人停车位。
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酒店回复: Thank you for your feedback! We’re glad you enjoyed the location and nearby dining options. We appreciate your note about the parking situation and handicap spaces and will keep this in mind as we look for ways to improve.
4.0分
商务出差
原文
翻译提供方：Google
前台很热情友好。毛巾很脏，淋浴间里还有头发。让人不禁怀疑还有什么地方没打扫干净。
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酒店回复: Thank you for your feedback. We're glad to hear the front desk made a positive impression, but we're very sorry about the housekeeping issues you encountered. This is not the standard we aim to provide, and we’re addressing this with our team to ensure it’s corrected moving forward. We appreciate you bringing it to our attention.
5.0分
家庭亲子
原文
翻译提供方：Google
我喜欢泳池旁边的酒吧，对孩子来说非常安全。
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酒店回复: Thank you for your review! We’re glad you enjoyed the poolside bar and felt the property was safe for children. We look forward to welcoming you back!
3.0分
家庭亲子
Staff courteous. One of the reason we came here to a beach resort was for the pool and hot tub for a get away and the pool is closed!
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酒店回复: Thank you for sharing your feedback. We’re glad to hear our staff made a positive impression. We’re very sorry the pool and hot tub were closed for the season during your stay. We hope to welcome you back in the future when all amenities are available.
1.0分
商务出差
All the pools were closed indoor and outdoor. And nothing to do there. Everything was closed.
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酒店回复: Thank you for your feedback. We’re sorry to hear you were disappointed during your stay. Our pools and some amenities do close seasonally, but we understand how frustrating it can be when the experience doesn’t match your expectations. We appreciate you sharing this and will use your comments to improve our communication and guest experience moving forward.
4.0分
其他
Hotel was clean and new. Were disappointed with the room which was advertised as a water view with a balcony. No view and just a Juliet balcony
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酒店回复: Thank you for your feedback. We’re glad you found the hotel clean and new, and we apologize that your room did not meet your expectations regarding the view and balcony. We appreciate your comments and will use them to improve our room descriptions for future guests.
4.0分
家庭亲子
We stayed in the off season one night for an event. The hotel was clean and stocked and beds were comfortable.
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酒店回复: Thank you for your review! We’re glad you found the hotel clean, well-stocked, and comfortable. We hope to welcome you back for a longer stay next time!
又旧又脏。虽然在一楼，但几乎没有水压。洗漱用品糟糕透了，不得不去买洗发水和护发素，因为提供的根本用不了。六月份的时候，一晚400美元的价格很值。位置不错，尤其是想去楠塔基特岛的话。
非常适合步行的区域，房子也很漂亮。泳池、餐厅、玉米洞和漂亮的阳台都很棒。绝对推荐住在这里，物超所值！
他们提供的信息并不清楚，他们提供的服务在季节期间并不提供。
靠近所有旅游和短途旅行，很棒的餐厅，酒店停车位很差，停车位很小，只有 3 个残疾人停车位。
前台很热情友好。毛巾很脏，淋浴间里还有头发。让人不禁怀疑还有什么地方没打扫干净。
我喜欢泳池旁边的酒吧，对孩子来说非常安全。
Staff courteous. One of the reason we came here to a beach resort was for the pool and hot tub for a get away and the pool is closed!
All the pools were closed indoor and outdoor. And nothing to do there. Everything was closed.
Hotel was clean and new. Were disappointed with the room which was advertised as a water view with a balcony. No view and just a Juliet balcony
We stayed in the off season one night for an event. The hotel was clean and stocked and beds were comfortable.