酒店回复: Thank you for bringing these concerns to our attention. Please accept our sincerest apologies for the unacceptable experience you had during your stay. The issues you described—unfriendly service, lack of breakfast, dirty bedding, and a stained mattress—are extremely troubling and far from the standards we are committed to providing.We take this feedback very seriously. What you experienced does not reflect the level of care and cleanliness we expect from our team. We have already begun a full investigation into the matter and are addressing your concerns directly with our housekeeping and front desk staff. Situations like this are not taken lightly, and appropriate action will be taken to ensure this does not happen again.We understand how upsetting this must have been, especially waking up uncomfortable and feeling uncared for by the staff. Please know that we are also undergoing property-wide improvements to raise our standards and create a better experience for every guest.We would appreciate the opportunity to speak with you directly so we can further address your concerns and work toward a resolution.
5.0分
其他
原文
翻译提供方：Google
接待人员的服务很棒，很热情，房间很舒适，一切都很干净
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酒店回复: Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience during your stay with us. Your kind words mean a lot to our team. We strive to provide exceptional service and create a welcoming atmosphere for all our guests. We look forward to welcoming you back on your next visit!
3.0分
商务出差
原文
翻译提供方：Google
好的
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酒店回复: Thank you for taking the time to share your feedback. We are sorry that your experience did not fully meet your expectations. Your feedback is important to us and we are committed to addressing them to improve our services. We hope you will consider giving us another chance to provide you with a more enjoyable and positive experience.
3.0分
其他
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Bathtub and sink faucets leaked non-stop. The first room they put us in was incredibly humid when you walked in just from the hot water running endlessly. They switched us to another room and the bathtub and sink faucets dripped but weren't as bad as the previous room. Hot tub was about the same temperature as the pool. It looks like they have tried to start renovations, but there is still a lot of work to be done. Outside pane of glass on our window was broken as were multiple other rooms.
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酒店回复: Thank you for taking the time to share your experience. We sincerely apologize for the maintenance issues you encountered with the faucets, humidity, and hot tub temperature. We appreciate your patience and understanding as we continue with our renovation efforts to improve the overall guest experience. Your comments have been shared with our maintenance team to ensure these concerns are addressed promptly. We hope you’ll consider giving us another opportunity in the future once our updates are complete.
1.0分
商务出差
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The worst. Nastiest room
Grim all over light switches
roaches crawling when light turned on !
Broken door broken safety lock first room he gave me was flooded!!!absolutely owner does not care
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酒店回复: Thank you for recently staying with us at Days Inn. Your feedback is important to us and we sincerely apologize for not meeting your expectations. We goal to continuously improve our services and facilities and provide you with the convenience and relaxation you deserve. We hope that you will still give us the opportunity to welcome you back and better serve you in the future.
2.0分
其他
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Would'nt stay again.
My toilet didn't work and i had to use the one in the lobby which was very inconvenient, no one seemed to care at all. The guy who checked me in late at night was the only good thing about the place.
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酒店回复: Thank you for recently staying with us at Days Inn. Your feedback is important to us and we sincerely apologize for not meeting your expectations. We goal to continuously improve our services and facilities and provide you with the convenience and relaxation you deserve. We hope that you will still give us the opportunity to welcome you back and better serve you in the future.
4.0分
商务出差
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Everything was ok. We checked in late and left early. The night guy was really cool and fun. But a couple of police officers were having a very loud conversation on the street in front of our room and then started drag racing. Not the hotel's fault.
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酒店回复: Thank you for sharing your experience. We’re glad to hear your check-in went smoothly and that our night staff made a positive impression! We’re sorry for the disturbance caused by outside noise — while it was beyond our control, we understand how it could have disrupted your rest. We appreciate your understanding and hope to welcome you back for a quieter, more relaxing stay.
对宠物友好，但如果预算不充裕的话，押金和租金有点贵。
很棒的员工
室内泳池水质不好，按摩浴缸也坏了，早餐也很糟糕。
避免入住
员工不友好，连句招呼都不打。早餐根本不存在。
床上用品很脏。床垫上沾满了大片血迹。第二天皮肤很痒。
接待人员的服务很棒，很热情，房间很舒适，一切都很干净
好的
Bathtub and sink faucets leaked non-stop. The first room they put us in was incredibly humid when you walked in just from the hot water running endlessly. They switched us to another room and the bathtub and sink faucets dripped but weren't as bad as the previous room. Hot tub was about the same temperature as the pool. It looks like they have tried to start renovations, but there is still a lot of work to be done. Outside pane of glass on our window was broken as were multiple other rooms.
The worst. Nastiest room
Grim all over light switches
roaches crawling when light turned on !
Broken door broken safety lock first room he gave me was flooded!!!absolutely owner does not care
Would'nt stay again.
My toilet didn't work and i had to use the one in the lobby which was very inconvenient, no one seemed to care at all. The guy who checked me in late at night was the only good thing about the place.
Everything was ok. We checked in late and left early. The night guy was really cool and fun. But a couple of police officers were having a very loud conversation on the street in front of our room and then started drag racing. Not the hotel's fault.