This reservation was incorrect. I am trying to get this refunded as we are moving from Michigan to Texas and made the reservation. Didn’t realize it was the day before we would be there until ******* sent an email asking how our stay was. Needless to say I went numb. I just need my refund and would like to talk to someone
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酒店回复: Hello toni,Thank you for sharing your experience with us. We understand how important it is to have your travel plans in order, especially during a move. For any concerns regarding your reservation and the possibility of a refund, please reach out to our management team directly, as they will be best equipped to assist you with your inquiries. We appreciate your understanding and hope for a smooth transition to Texas.
4.0分
其他
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I came to Blytheville to visit family. I stayed for 2 nights. On the second night the elevator broke and I was staying on the 3rd floor. I have had some surgeries which make it hard for me to walk up 3 flights of stairs. The girl at the front desk, Kiara, went above and beyond. She found me a room on the 1st floor and then moved all my belongings from the third floor to the first floor. She is amazing!
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酒店回复: Hello Denise,Thank you for sharing your experience. We're glad to hear that Kiara provided exceptional service during your stay. Your feedback about her efforts will be recognized, as we truly appreciate staff members who go the extra mile for our guests. We hope your visit with family was enjoyable, and we look forward to the opportunity to welcome you back on your next trip to Blytheville.
5.0分
其他
Layover
Front staff was very nice. A text ensuring my room was good. All nice. Carpet had just been cleaned—fresh smell. Breakfast was okay and typical.
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酒店回复: Hello Rose,Thank you for sharing your feedback. We're glad to hear that you had a pleasant interaction with our front staff and enjoyed the fresh smell from the newly cleaned carpet. We appreciate your comments regarding breakfast, as we continuously strive to enhance our offerings. Your insights are valuable for us to improve our guests' experiences. We hope to welcome you back in the future for an even better stay.
4.0分
情侣出游
The room was clean, plenty of towels, liked the walk in shower. Bed very comfortable.
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酒店回复: Hello Rosalie,Thank you for your feedback! We're delighted to hear you enjoyed the cleanliness of your room, the abundance of towels, and found the walk-in shower and bed to your liking. Your positive comments encourage us to maintain our high standards and create a comfortable experience for all our guests. We hope to welcome you back in the future for another enjoyable stay.
2.0分
其他
Mel
The alight didnt work to room lamp or restroom . Tv internet was down buttons disnt wanna work on remote . Bed and pillows were comfortable.
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酒店回复: Hello Melissa, Thank you for sharing your feedback regarding your recent experience. We’re glad to hear you found the bed and pillows comfortable. Your comments about the lamp and TV issues have been noted, and we encourage you to communicate any problems to management during your stay so they can be addressed promptly. We appreciate your insights and hope you consider staying with us again in the future.
3.0分
家庭亲子
There was a dead roach in our room when we arrived. The beds were pretty uncomfortable as well, but the staff were all very nice!!
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酒店回复: Hello Rebecca,Thank you for sharing your feedback. We're glad to hear that our staff made a positive impression during your stay. However, we take your comments regarding cleanliness and comfort seriously, and we will make sure to address them with our team to enhance future guest experiences. Your insights are valuable in helping us improve our services and accommodations for all guests moving forward.
5.0分
其他
Very well kept up property. I was concerned that is might be noisy with nearby freeway, but it didnt bother us at all.
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酒店回复: Hello Debra,Thank you for your feedback! We're pleased to hear that you enjoyed your stay and that the location did not affect your experience. It's great to know our property met your expectations in terms of cleanliness and comfort. We hope to welcome you back for another stay in the future, where you can enjoy all that our hotel and surrounding area have to offer.
4.0分
其他
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The staff was friendly and check in and check out were easy. The room was clean and neat. The only complaint that I had was the bathroom sink was stopped up and wouldn’t drain. The bed was very comfortable.
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酒店回复: Hello Kim,Thank you for your feedback. We're pleased to hear that you found our staff friendly and enjoyed the ease of the check-in and check-out process. It's great that you appreciated the cleanliness of your room and the comfort of the bed. We appreciate your note about the sink issue and will pass this along to our maintenance team to ensure it is addressed. Your insight is valuable in helping us create a better experience for future guests.
5.0分
其他
Would stay again!
Comfortable beds, good shower, good coffee, and clean. Staff was great! Would stay again!
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酒店回复: Hello Scott,Thank you for taking the time to share your positive experience! We're delighted to hear that you enjoyed the comfortable beds, good shower, and our coffee. It's fantastic to know that our staff made a great impression on you. We look forward to welcoming you back for another enjoyable stay in the future!
4.0分
其他
AC was effective but control did not match with temperature.
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酒店回复: Hello JOHN,Thank you for your feedback regarding the air conditioning in your room. We're glad to hear that it was effective but understand that the control issue might have caused some inconvenience during your stay. Your comments are valuable and will be shared with our team for future improvements. We appreciate your insight and hope to have the opportunity to serve you again.
This reservation was incorrect. I am trying to get this refunded as we are moving from Michigan to Texas and made the reservation. Didn’t realize it was the day before we would be there until ******* sent an email asking how our stay was. Needless to say I went numb. I just need my refund and would like to talk to someone
I came to Blytheville to visit family. I stayed for 2 nights. On the second night the elevator broke and I was staying on the 3rd floor. I have had some surgeries which make it hard for me to walk up 3 flights of stairs. The girl at the front desk, Kiara, went above and beyond. She found me a room on the 1st floor and then moved all my belongings from the third floor to the first floor. She is amazing!
Layover
Front staff was very nice. A text ensuring my room was good. All nice. Carpet had just been cleaned—fresh smell. Breakfast was okay and typical.
The room was clean, plenty of towels, liked the walk in shower. Bed very comfortable.
Mel
The alight didnt work to room lamp or restroom . Tv internet was down buttons disnt wanna work on remote . Bed and pillows were comfortable.
There was a dead roach in our room when we arrived. The beds were pretty uncomfortable as well, but the staff were all very nice!!
Very well kept up property. I was concerned that is might be noisy with nearby freeway, but it didnt bother us at all.
The staff was friendly and check in and check out were easy. The room was clean and neat. The only complaint that I had was the bathroom sink was stopped up and wouldn’t drain. The bed was very comfortable.
Would stay again!
Comfortable beds, good shower, good coffee, and clean. Staff was great! Would stay again!
AC was effective but control did not match with temperature.