酒店回复: Thank you very much for taking the time to give us a review Your opinion is very important to us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
酒店回复: We’re sorry to hear that your experience did not meet your expectations. Upon your arrival, our housekeeping team was still in the process of preparing rooms, which is why cleaning carts and staff were present in the hallway at that time, as reflected in the photo you provided. Check-in is available starting at 4:00PM, and unfortunately, rooms may not be fully ready before then.You requested to cancel your reservation; however, the booking was made under a non-refundable policy, which we must honor. We understand this was disappointing, but we always aim to provide clean, comfortable accommodations once the room is ready for the scheduled check-in time.We appreciate your feedback and will review your comments with our team to continue improving our service.
5.0分
其他
原文
翻译提供方：Google
典型的舒适型酒店，设施齐全。床很舒服。
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酒店回复: Thank you very much for taking the time to give us a review and an excellent score. We are pleased to know that you enjoy your stay at our hotel and we hope that on your next visit to Hyannis you will choose us again for your stay.
5.0分
情侣出游
原文
翻译提供方：Google
一切都很好。
位于市中心。房间还可以。干净。
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酒店回复: Thank you very much for taking the time to give us a review and an excellent score. We are pleased to know that you enjoy your stay at our hotel and we hope that on your next visit to Hyannis you will choose us again for your stay.
4.0分
家庭亲子
原文
翻译提供方：Google
午餐缺少食物，但总体来说还不错。
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酒店回复: Thank you very much for taking the time to give us a review and a good score. We hope that on your next visit to Hyannis you will choose us again for your stay.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you very much for taking the time to give us a review and a good score. We hope that on your next visit to Hyannis you will choose us again for your stay.
4.0分
其他
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Exactly as I had hoped - Clean, quiet basic hotel
It was as hoped. Room was clean. Breakfast very acceptable. Nothing fabulous but wasn't expecting it to be.
This is very good for a comfort inn. Clean, quiet. --- Basic hotel room.
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酒店回复: Thank you very much for taking the time to give us a review and an excellent score. We are pleased to know that you enjoy your stay at our hotel and we hope that on your next visit to Hyannis you will choose us again for your stay.
总体不错，床够大，房间带阳台，可以呼吸海边空气，离海边还有点小距离，看不到海听不到海涛声。
位置极佳，干净整洁，员工有礼貌。
这家连锁酒店依然保持着老套的风格。房间确实很宽敞，但周围都是邻居和过道里的人。床上用品很舒适，夏天炎热的时候空调也很不错。
早餐据说是欧陆式的，但只有一种面包、一种松饼和两种热餐可供选择，种类有点有限。最棒的是新鲜出炉的华夫饼。我推荐住一两晚，但不适合长期入住。
我喜欢这里干净、宽敞、安静。工作人员很友好。但是，预订出了点问题，因为我通过*******预订的订单没有在他们那边显示。最棒的是，他们能够毫无问题地执行我的预订。
非常脏，不干净。我们没有入住就离开了。我们被拒绝退款。酒店入口处的客服服务非常差。我不推荐这家酒店。
典型的舒适型酒店，设施齐全。床很舒服。
一切都很好。
位于市中心。房间还可以。干净。
午餐缺少食物，但总体来说还不错。
好的
Exactly as I had hoped - Clean, quiet basic hotel
It was as hoped. Room was clean. Breakfast very acceptable. Nothing fabulous but wasn't expecting it to be.
This is very good for a comfort inn. Clean, quiet. --- Basic hotel room.