No restaurant on site. There was one cafe with awful food and dirty area. The room was noisy all night. I wasn’t able to sleep more than 2-3 hours. They promised a room with a view instead I had a room that had a huge outdated wall in front of the window. The heating system was not working and I was freezing all night with no blanket. The shower was out of hair conditioner. Just a disaster the whole night.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback. We’re very sorry to hear about the challenges you experienced during your stay, from the room conditions to the lack of comfort and amenities. This is certainly not the experience we want our guests to have, and we sincerely apologize for the inconvenience and frustration it caused.Your comments have been shared with our management, housekeeping, and maintenance teams to address these concerns and ensure improvements are made. We appreciate your honesty and the opportunity to learn from your experience.Sincerely,Semiahmoo Resort
2.0分
其他
Room in poor condition
Maid service did not happen
They added on $60 of fees above ******* charges, not taxes but fees m
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酒店回复: Hi,Thank you for sharing your feedback. I’m very sorry to hear about the issues you experienced with your room and housekeeping — this is certainly not the standard we strive to provide. Regarding the additional $60, that is our standard resort fee, which covers amenities and services available to all guests. Your comments about the room condition and maid service have been shared with our team for review and improvement. We appreciate your input and hope you might consider giving us another chance to provide a better stay in the future.Warm regards,DaltonAssistant Front Office ManagerSemiahmoo Resort
4.0分
情侣出游
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Beautiful property grounds, but over-priced - early fall cool evening but fireplace non-functional; we were in a ground floor room with water view and patio and it was fairly dark; wooden floors lacked warmth, eg, no throw rugs at bedside or under the coffee table. Staff were excellent.
Better-value options are to be found in private condos - just don’t try to book them 2 days before (like we did).
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酒店回复: Hi,Thank you for sharing your detailed feedback. We’re glad to hear you enjoyed the property grounds and found our staff excellent. I’m very sorry the fireplace and some room amenities didn’t meet your expectations, and we appreciate your comments regarding lighting and warmth in the room — this feedback has been shared with our team for review. We also understand your concerns about pricing and timing of bookings, and hope you’ll consider staying with us again to experience an even better visit.Warm regards,DaltonAssistant Front Office ManagerSemiahmoo Resort
5.0分
其他
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Fantastic staff, very helpful every day of our stay!!!
We loved the spa massage services and that pool and hot tub were first class!!!
Thank you Semiahmoo!
We had our wedding there 20years ago and many in our wedding party keep coming back! Thank you treating us all so well!!!
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酒店回复: Dear Valued Guest,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our spa services, pool, and hot tub, and that our team made your stay so special. It’s truly an honor to have hosted your wedding 20 years ago and to continue welcoming you back while also making new memories!We look forward to many more visits with you in the future!Warm regards,Semiahmoo Resort
5.0分
其他
Our room was right on the beach, spacious, and had amazing mattress and bedding. It was super comfortable.
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酒店回复: Dear Valued Guest,Thank you for taking the time to leave us a review! We are thrilled to hear that you enjoyed our Beach front and the beds amazing! We hope to host you again for another comfortable stay!Best,Semiahmoo Resort
5.0分
情侣出游
The room was excellent, staff was helpful. The food was very good. Loved the views of the water and the relative solitude. Overall, first class.
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酒店回复: Dear Valued Guest,Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your stay with us and that you felt it was first class! We can't wait to host you again and give you another enjoyable experience!Best,Semiahmoo Resort
5.0分
其他
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Great weather. Excellent pool and hot tub.
Disappointed in food/restaurant options and did not experience timely or friendly service as part of our dining in the restaurant.
Loved the live music, games and s’mores in evenings.
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酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We’re delighted to hear that you enjoyed the weather, pool, hot tub, evening activities, and live music.We’re sorry that our dining options and restaurant service did not meet your expectations. Your comments have been shared with our team to help us improve the experience for future guests.We appreciate your visit and hope to welcome you back soon for a more enjoyable stay.Sincerely,Semiahmoo Resort
3.0分
家庭亲子
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The property is nice by the beach and have plenty of walking pathways and nice beach walk, restaurant is nice with good menu and view by the waterfront, the swimming pool is nice specially with kids, the sauna is good.. SPA is never available seems to be always fully booked which is disappointing, it’s pricy for what it is but nice…
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed the beach, walking paths, restaurant, pool, and sauna. We’re sorry the spa was unavailable during your stay, as it does book quickly, and we appreciate your comments. We hope to welcome you back for an even better experience.Warm regards,
5.0分
其他
Everything you want on site
Great location and amenities all on-site. Oceanfront dining, propane firepit when burn ban in effect, great sunsets and service
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酒店回复: Thank you for highlighting our amenities, sunsets, and service! We’re so glad you enjoyed your stay and look forward to your next visit.
客房部的Sam很棒。她非常乐于助人，也很友好。Krystine在餐厅为我们服务。她非常热情周到。
No restaurant on site. There was one cafe with awful food and dirty area. The room was noisy all night. I wasn’t able to sleep more than 2-3 hours. They promised a room with a view instead I had a room that had a huge outdated wall in front of the window. The heating system was not working and I was freezing all night with no blanket. The shower was out of hair conditioner. Just a disaster the whole night.
Room in poor condition
Maid service did not happen
They added on $60 of fees above ******* charges, not taxes but fees m
Beautiful property grounds, but over-priced - early fall cool evening but fireplace non-functional; we were in a ground floor room with water view and patio and it was fairly dark; wooden floors lacked warmth, eg, no throw rugs at bedside or under the coffee table. Staff were excellent.
Better-value options are to be found in private condos - just don’t try to book them 2 days before (like we did).
Fantastic staff, very helpful every day of our stay!!!
We loved the spa massage services and that pool and hot tub were first class!!!
Thank you Semiahmoo!
We had our wedding there 20years ago and many in our wedding party keep coming back! Thank you treating us all so well!!!
Our room was right on the beach, spacious, and had amazing mattress and bedding. It was super comfortable.
The room was excellent, staff was helpful. The food was very good. Loved the views of the water and the relative solitude. Overall, first class.
Great weather. Excellent pool and hot tub.
Disappointed in food/restaurant options and did not experience timely or friendly service as part of our dining in the restaurant.
Loved the live music, games and s’mores in evenings.
The property is nice by the beach and have plenty of walking pathways and nice beach walk, restaurant is nice with good menu and view by the waterfront, the swimming pool is nice specially with kids, the sauna is good.. SPA is never available seems to be always fully booked which is disappointing, it’s pricy for what it is but nice…
Everything you want on site
Great location and amenities all on-site. Oceanfront dining, propane firepit when burn ban in effect, great sunsets and service