DO NOT GO!!! The people that run this place are actually disrespectful as can be like there is no tomorrow not to mind you the talk crap right in front of you this place is absolutely disgusting the only person we like there was the house keeper she was great and got us everything we needed as fast as she could them on the other had we had to complain to get anything we needed like vacuums let alone found a needle cap in our room not to mention they barley understand English so therefore you have repeat yourself 40 times just to get your question across oh and you will probably get kicked out for absolutely no reason oh and for you reashma don’t tell someone your sorry after you talk bad right infront of there face
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酒店回复: Dear 574unknownu, Thank you for taking the time to share your experience. We are truly sorry to hear about the frustrations you encountered during your stay. Providing respectful service and a clean, comfortable environment is very important to us, and it’s clear that we fell short of those expectations in your case. Please accept our sincere apologies. We appreciate your kind words about our housekeeping team member, and we’ll be sure to recognize her efforts. At the same time, we take your concerns seriously, especially regarding communication, cleanliness, and service, and will be reviewing them closely with our staff to ensure improvements are made. Your feedback is invaluable in helping us grow and do better, and while we regret that we did not provide the experience you deserved, we hope you’ll give us another opportunity in the future to restore your confidence in us.
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We had a reservation booked in Feb. We arrived @ 5 p.m. & the owner stated that there were no rooms. I had a reservation she didn't care & was rude & very nasty. DON'T STAY AT THIS FILTHY PLACE EVER..
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酒店回复: Dear robingR5468JA, Thank you for reaching out and sharing your experience with us. I’m truly sorry to hear about what happened during your visit and that your expectations were not met. Please accept my sincere apologies for the inconvenience and for the way you felt you were treated. That is not the level of service we want to provide our guests. We take reservations very seriously, and I regret that this situation occurred. We will be looking into what may have caused this issue so we can prevent it from happening again. Your feedback is valuable in helping us improve, and I appreciate you bringing it to our attention. While I understand your frustration, I do hope you might consider giving us another chance in the future to provide the welcoming and comfortable stay that so many of our guests enjoy. Thank you again for your feedback, and I wish you safe and pleasant travels ahead.
DO NOT GO!!! The people that run this place are actually disrespectful as can be like there is no tomorrow not to mind you the talk crap right in front of you this place is absolutely disgusting the only person we like there was the house keeper she was great and got us everything we needed as fast as she could them on the other had we had to complain to get anything we needed like vacuums let alone found a needle cap in our room not to mention they barley understand English so therefore you have repeat yourself 40 times just to get your question across oh and you will probably get kicked out for absolutely no reason oh and for you reashma don’t tell someone your sorry after you talk bad right infront of there face
We had a reservation booked in Feb. We arrived @ 5 p.m. & the owner stated that there were no rooms. I had a reservation she didn't care & was rude & very nasty. DON'T STAY AT THIS FILTHY PLACE EVER..