酒店回复: Bonjour et merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié l'emplacement de l
4.0分
其他
原文
翻译提供方:Google
我喜欢这家酒店的设计。
酒店的设计非常新颖,很符合新奥尔良的风格。服务很好,房间虽小,但干净舒适。
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酒店回复: ¡Muchas gracias por compartir su experiencia con nosotros! Nos alegra muchísimo saber que disfrutó del diseño del hotel y que lo encontró acorde al estilo único de New Orleans. También nos complace saber que recibió un buen servicio y que su habitación fue cómoda y limpia, aunque algo pequeña.Esperamos tener el placer de recibirle nuevamente muy pronto para seguir ofreciéndole una estancia agradable.
4.0分
情侣出游
原文
翻译提供方:Google
酒店位置非常便利,去哪儿都很方便。
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酒店回复: Mr. Sanchez Thank you so much for your wonderful review! We truly appreciate your kind words and are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
5.0分
其他
原文
翻译提供方:Google
非常适合体验新奥尔良的复古和爵士氛围!
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酒店回复: Nous sommes ravis que vous ayez pu découvrir l'agitation de notre grande ville et que notre hôtel ait pu vous faire passer un excellent moment ici.
2.0分
其他
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Staff is very friendly but the property itself I would not recommend. My room upon arrival was not as advertised. I was under the impression I’d be receiving wooden floors because that is what I was shown upon booking, I came in to moldy smelling carpet. There was a stain on the front door that looked like someone killed a bug and left it. Gross. Closet door was chipped, the best part was the staff and the hot water. Other than that I don’t plan to revisit this property.
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酒店回复: Thank you for taking the time to share your feedback. We’re truly sorry to hear that your room did not meet your expectations and that it differed from what was advertised at the time of booking. This is certainly not the experience we aim to provide, and we apologize for the condition issues you encountered, including the flooring, odor, and maintenance concerns you described.We do appreciate your kind words about our staff and are glad they were able to make a positive impression during your stay. Please know that your comments regarding the room have been shared with our management and maintenance teams so they can be addressed appropriately. While we regret that you do not plan to return, we thank you for your honest feedback, as it helps us improve.
酒店非常干净,装修很好看,床也很舒服。位置绝佳,走到法国区和密西西比河都不用10分钟。附近设施便利,有很多餐厅和吃早餐的地方。前台接待热情,员工都很友善。强烈推荐!
酒店周边很多商场,很多美食街!价格实在,房间很好,大堂很大,特别舒服,干净,前台服务很好!出差过来,连续住几天!周边对比了一下,价格绝对最便宜,性价比最高的
酒店整体不错,酒吧生意兴隆。可惜的是,隔音效果不佳,空调也时好时坏。
客户服务绝对一流。甚至还赠送了葡萄酒。
糟糕透顶的体验。经理玛丽简直是个噩梦。她完全不尊重客人,也不尊重客人的隐私。房间糟透了,什么都坏了,电视坏了,电话也坏了,到处都很脏,地毯上还有呕吐物的污渍。换了房间,结果更糟。浴室门关不上,冰箱也坏了,没有热水,还有好几只蟑螂!我预付了房费,结果入住时又被收取了1200美元。我花了一个小时才解决这个问题。他们取消了这笔费用,现在又给我收了1500美元,外加一笔500美元的莫名其妙的费用。脏床单被扔在走廊里。工作人员还不停地在我们房间外面大喊大叫。
工作人员噪音太大
酒店位置优越,员工很有魅力,但我们在一楼的房间住了一周,有点不方便,所以会受到城市的噪音干扰,不过,我们的房间对面就是女仆的办公室,从早上 7 点开始,办公室里就充斥着笑声、大声说话的声音以及各种音频对话。简而言之,我们感觉工作人员就住在我们的房间里,而且还有早起的额外福利。请注意,狂欢节期间酒店已满员……
有一天,下午 3:45 打扫卫生还没完成,我们回去换衣服,30 分钟后,有人在我们小睡时出现了。结果,对于这个房间的价格来说,没有打扫卫生,这是很勉强的。
我喜欢这家酒店的设计。
酒店的设计非常新颖,很符合新奥尔良的风格。服务很好,房间虽小,但干净舒适。
酒店位置非常便利,去哪儿都很方便。
非常适合体验新奥尔良的复古和爵士氛围!
Staff is very friendly but the property itself I would not recommend. My room upon arrival was not as advertised. I was under the impression I’d be receiving wooden floors because that is what I was shown upon booking, I came in to moldy smelling carpet. There was a stain on the front door that looked like someone killed a bug and left it. Gross. Closet door was chipped, the best part was the staff and the hot water. Other than that I don’t plan to revisit this property.