酒店回复: Estimado huésped:Gracias por tomarse el tiempo para compartir su experiencia en el Red Roof Inn Battle Creek. Lamentamos que no haya cumplido con sus expectativas. Le ofrecemos nuestras más sinceras disculpas por el estado del edificio y de las toallas. Aun así, nos complace que el personal le haya resultado amable, que haya apreciado la lavandería, las cómodas camas y el buen servicio de aire acondicionado y agua.En Red Roof, queremos que confíe en nuestra capacidad para evitar problemas similares en el futuro. Le agradecemos su preferencia y le agradecemos su preferencia. Esperamos que nos dé la oportunidad de brindarle una mejor experiencia la próxima vez que visite la zona.Atentamente,IshiGerencia de Red RoofEspecialista en RediResponse
酒店回复: Hello Rudy, Thank you for sharing your feedback. We take cleanliness and maintenance seriously, and your comments will be relayed to the appropriate team for their attention. We appreciate your insights, as they help us in our ongoing efforts to improve our services. Your experience is important to us, and we hope you find accommodations that meet your expectations in the future.
1.0分
其他
原文
翻译提供方:Google
糟糕的酒店
酒店太脏了,有臭味,还有蟑螂
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酒店回复: Hello Renato,We regret to hear about your experience and apologize for any inconvenience caused during your stay. Maintaining a high standard of cleanliness is a priority for us, and we take all feedback seriously to improve our services. Should you have any further concerns, please feel free to contact our management directly for assistance.
4.0分
其他
原文
翻译提供方:Google
美好的
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酒店回复: Hello George,We appreciate you taking the time to share your feedback with us. We value all guest comments as they help us continue to enhance our services. If you have any further concerns or feedback, please feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
3.0分
商务出差
原文
翻译提供方:Google
好的
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酒店回复: Hello Patricia, We appreciate you taking the time to share your feedback with us. We regret to hear that your experience did not meet your expectations. Your comments will be shared with our team for further review and improvement. We hope to have the opportunity to welcome you back in the future for a better stay.
1.0分
商务出差
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I was lucky if I could get my room cleaned.. i couldn't use the microwave because it kept kicking off the breaker.. Cleaning staff unbelievable.. I would NOT recommend this place
to anyone
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酒店回复: Hello Angela,Thank you for sharing your experience with us. We take feedback seriously and will ensure that your comments regarding room cleanliness and appliance issues are communicated to the appropriate departments. Your insights help us strive for improvement and enhance our services for future guests. We appreciate your feedback, and we wish you the best in your future travels.
5.0分
其他
Everythingvwas nice and clean and manager or owner was very nice will stay again
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酒店回复: Hello Rose,Thank you for your positive feedback! We're thrilled to hear that you enjoyed the cleanliness of the hotel and the hospitality of our management. We look forward to welcoming you back on your next visit, where we hope to provide you with another pleasant stay and an even better experience overall.
4.0分
其他
Clean room with a Culver's next door. No apparent WiFi available. Noisy neighbors but not too bad.
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酒店回复: Hello Roger,Thank you for sharing your experience. We're glad to hear you enjoyed the clean room and the convenient location near Culver's. We appreciate your feedback regarding the WiFi and noise concerns, as this helps us understand our guests' needs better. We'll ensure your comments are noted for consideration moving forward. We hope you had a great overall stay and will consider us for your future travels.
3.0分
其他
TV didn't work.Curtains let in too much light. Bed was too high. I had to get a step stool from my car to get into it. Mattress was mushy; not firm enough.
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酒店回复: Hello Mary Ann,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the TV, room lighting, and bed height, as they help us understand our guests' experiences better. We continuously strive to enhance our accommodations and comfort levels. Your insights are valuable, and we will ensure they are communicated to our management team for further consideration in improving our guest experience in the future.
这个价格来说,还算不错。
这栋楼有点老旧,有些破败。毛巾也有些旧,还有污渍,但考虑到这个价格,你也不能指望更多。
工作人员很友好。他们现场有洗衣机和烘干机。床很舒服。空调很好,水冷热水供应充足。正如我一开始说的,设施有点陈旧。
别来这家破烂酒店了。
门底锈迹斑斑,脏兮兮的,我都能从床上透过门看到外面。浴室门后面也堆积着灰尘。地板上全是沙子或某种沙砾,我得去商店买把扫帚才能扫干净。以后再也不会住这里了。
糟糕的酒店
酒店太脏了,有臭味,还有蟑螂
美好的
好的
I was lucky if I could get my room cleaned.. i couldn't use the microwave because it kept kicking off the breaker.. Cleaning staff unbelievable.. I would NOT recommend this place
to anyone
Everythingvwas nice and clean and manager or owner was very nice will stay again
Clean room with a Culver's next door. No apparent WiFi available. Noisy neighbors but not too bad.
TV didn't work.Curtains let in too much light. Bed was too high. I had to get a step stool from my car to get into it. Mattress was mushy; not firm enough.