酒店回复: Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize for the unacceptable condition of your room and regret that our team did not respond with the urgency and care you deserved. Your feedback is being taken seriously, and we’re addressing this with both housekeeping and front desk staff. We hope to regain your trust with a significantly improved experience in the future.Sincerely,Hotel Management
酒店回复: Dear Kirsten, Thank you for sharing your experience. We’re glad to learn that you received positive service during your stay. However, we sincerely apologize that the condition of the room and the overall environment did not meet your expectations. A clean and comfortable environment is of utmost importance to us, and we regret falling short in this regard. Thank you for bringing this to our attention; your feedback will be carefully reviewed to implement necessary improvements. We hope to provide you with a much better experience in the future.Sincerely,Hotel Management
酒店回复: Dear Sinthya, Thank you for sharing your experience. We’re sorry your first impression of the room was so disappointing. What you described falls far short of the standard we strive to maintain, and we regret your decision to leave. Your feedback will be shared with our team for immediate attention, ensuring that improvements are made. We hope you might consider giving us another opportunity in the future to provide a much better experience.Sincerely,Hotel Management
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翻译提供方：Google
工作人员非常周到。酒店有厨房，但从房间进出却不方便，真是可惜。
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酒店回复: Dear ANDRE, Thank you for sharing your experience with us. We are delighted to know that our team made a positive impression through their attentiveness, as creating a welcoming environment is always our goal. We regret, however, that the layout did not fully meet your expectations, and we appreciate your perspective on how this affected your overall stay. Your insights are valuable in helping us enhance both convenience and comfort. We hope you will consider returning in the future, as we would love the chance to provide an experience that feels even more seamless and enjoyable from start to finish.Sincerely,Hotel Management
非常干净。员工很友好。我喜欢它感觉就像一间带微波炉、冰箱和炉灶的单间公寓。完美的住宿地点。
最大的问题是，我们长途旅行一天后，在凌晨12:30抵达酒店，结果因为电脑正在进行审计程序，我们不得不等了一个小时才能办理入住。除此之外，其他方面都符合预期。
靠近机场，但没有免费机场班车。需要打优步去机场。
总体还可以，感觉房间比较小，有小强🪳
非常好
糟糕的体验
我不会再住那里了。房间非常不舒服。床发出噪音，马桶和洗手池都很小，除了马桶外没有镜子。没有电源插座。这是我住过的最差的房间。台阶很脏，还有难闻的**味。不适合家庭入住。
太恶心了。我到之前房间都没打扫，我不得不用买的清洁用品彻底清洁。我洗澡的时候还穿着卡骆驰的拖鞋，淋浴时脏得要命，我还在床上发现了一只袜子和一些面包屑。我叫人来打扫房间，结果他们找借口，态度恶劣。太糟糕了！酒店所有房间都订满了，不然我早就走了。
我猜经理是……乔？人很好，也很乐于助人。房间很简陋。我4岁的孩子躺在地毯上，皮肤黑黑的。总的来说，房间很乱。住在那里的人很可疑。很多人穿着睡袍和睡衣走来走去。感觉很不安全。
这地方太糟糕了。入住后不久，我们就发现房间地毯破损、散发着腐臭味，还有好多蟑螂，所以我们就立刻退房了。
工作人员非常周到。酒店有厨房，但从房间进出却不方便，真是可惜。