酒店回复: Hello Tani,Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed the friendly service, warm pool, and our breakfast offerings. Your feedback regarding the hallways and room updates has been noted as we continually strive to enhance our guest experience. We're glad you felt safe and comfortable during your stay. We hope to welcome you back again for another enjoyable visit.
酒店回复: Dear Guest, Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the comfort of the bed and the cleanliness of the room. Your insights on staff availability and the check-in experience are valuable to us as we continuously strive to improve our services for all guests. We hope to have the opportunity to welcome you back in the future for an even better experience.
酒店回复: Hello Amy, We apologize for the bathroom lights, microwave, and the other inconveniences you experienced during your stay. Our team will address the maintenance issues mentioned to ensure they are properly resolved for future guests. Your feedback is incredibly valuable for our improvement. For any further concerns or assistance, please feel free to contact our management directly.
酒店回复: Hello Paige,Thank you for sharing your experience. We are pleased to hear you enjoyed your stay overall. We strive to ensure all charges are communicated clearly at check-in, and we appreciate your feedback regarding the timing of the fee notification. Your comments will be noted to help enhance our guest experience moving forward.
酒店回复: Hello Tim, Thank you for sharing your feedback. We're glad to hear that our staff made a positive impression. Your comments regarding the room condition and maintenance will be taken into consideration for future improvements. We strive to provide a better experience for all our guests and appreciate your insights. Please know that your experience will help us work towards enhancing our services and facilities.
3.0分
家庭亲子
原文
翻译提供方：Google
房间里的浴缸中间有裂缝，有人在走廊里跑来跑去，有人敲我们的门……酒店很难找到，热水浴缸也没有开放
展开
酒店回复: Hello Cheryl,Thank you for sharing your feedback regarding your recent stay. We understand that a comfortable environment is crucial for our guests, and we appreciate your comments about the bathtub and noise disturbances, as they help us improve. We strive to ensure that our location is easy to find and that all amenities are available for our guests' enjoyment. Your insights are valued and will be taken into consideration for future improvements.
酒店回复: Hello Christy, We regret to hear about your experience. We take all feedback seriously and will address the parking lot safety concerns internally. Your comments will be shared with our team for improvements. Should you have any further concerns, feel free to reach out to our management directly.
4.0分
家庭亲子
原文
翻译提供方：Google
这家酒店虽然略显简陋，但一尘不染。我们遇到的员工都很棒，也很友好。早餐虽然略显单调，但味道不错。
展开
酒店回复: Hello Elizabeth,Thank you for sharing your experience. We’re glad to hear that you found our hotel clean and that our staff made a positive impression. Your feedback on breakfast will certainly be noted as we strive to enhance our offerings. We hope to have the opportunity to welcome you back in the future for an even better stay.
整体效果非常好。
酒店
设施：满意
卫生：OK
环境：不错
服务：good
工作人员非常热情友好。入住三天。泳池很棒！温暖舒适。早餐很美味，有麦片、华夫饼、鸡蛋、水果之类的。酒店内有洗衣机和烘干机。走廊看起来有些破旧。床很舒服，也很干净。房间略显陈旧，但周围干净整洁，感觉很安全。周围没有令人毛骨悚然的人。
草图区域
看到警察在停车场巡逻，这可不是什么好兆头。等了大约20分钟才有前台来办理入住。离开时，我注意到前台当时没有人。我推测这意味着他们人手不多。我只住了一晚。床很舒服。房间很干净。就这个价位来说，一切都符合我的预期。
糟糕的住宿体验！！
我们住的第一个房间，浴室的灯像频闪灯一样闪烁。微波炉不能用。最糟糕的是，电视不能一直开着，只能播放新闻频道。所以他们把我们安排到了一个更小的房间。电视确实小了点，但一直开着。房间里只有一把椅子，所以我们总得一个人坐在床上。床头柜上有一些白色的东西（不知道是什么）。离我们房间最近的外门用房卡打不开。我们要么绕着走，要么把东西塞在门上，才能跑到车那里。入住2小时后，我们终于在房间里安顿下来，我去洗澡放松一下，但浴缸的塞子堵不住。我们不得不用毛巾塞住浴缸的塞子来堵住水。所以第二天早上，我们在早餐结束前45分钟才下楼去吃，结果只剩下一个鸡蛋、一个香肠饼、麦片、三个撒了糖粉的小甜甜圈，而且四个人还排着队等着用一台华夫饼机。所以我们没吃早餐。我们要求换酒店，但他们说不行，因为他们已经把我们的钱收进保险柜了。我们再也不去那家酒店了！
一切都很棒，我不喜欢到达时收取的 50 美元费用，是的，这笔费用已退还，但那是在我退房 7 天后，直到我到达时我才知道这笔费用
工作人员很友好。房间……还行。闻起来像旧拖把。得通风一下。浴室灯几乎不亮。整体维护得不太好。被子和浴缸上有一处香烟烫的痕迹。
房间里的浴缸中间有裂缝，有人在走廊里跑来跑去，有人敲我们的门……酒店很难找到，热水浴缸也没有开放
我到的时候已经晚上7点多了。停车场太吓人了。我根本没下车。因为只有我一个人，所以没住。照片太具欺骗性了。我选择继续开车。最后我住在伊利诺伊州廷利帕克的希尔顿花园酒店，价格和我没有住的那家一样。因为我没能及时取消预订，所以还是被扣了当晚的费用。早知道就不要住这家连锁酒店了。
这家酒店虽然略显简陋，但一尘不染。我们遇到的员工都很棒，也很友好。早餐虽然略显单调，但味道不错。