酒店回复: Hello,Thank you for taking the time to share your feedback. I am so sorry to see that you did not find the rooms to your liking during this visit. While we are looking forward to updating all of our guestrooms in the near future, I recognize that this does not make up for your past stay. If there is anything we can do to assist you further, please do not hesitate to contact us at the hotel. Sincerely,
5.0分
情侣出游
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酒店继续提供优质的服务,同时让酒店感到舒适。
5.0分
情侣出游
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Nice stay. Its a pet friendl hotel so youd catch the occasional barking so if youre looking for true quiet, you may want to consider a diff option. Other than that, it was great and would stay again.
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酒店回复: Dear Oscar,Thank you for sharing your feedback and for choosing to stay with us. We’re so glad to hear you enjoyed your visit and that you’d consider returning. While we’re proud to be a pet-friendly property that welcomes our guests’ furry companions, we do understand that this can occasionally bring a bit of extra noise, and we appreciate your understanding.We look forward to welcoming you back for another great stay soon!Warm regards,Cody ElliottRooms & Wellness Manager
4.0分
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I really like the boutique hotel it felt very private . Really enjoyed the amenities of a Pilates and yoga class. I feel the pool connected to the chi chi was a bit small . The larger pool was under construction . Enjoyed our stay highly highly recommend Bug spray my daughter was eaten up . Kaylee was amazing at the front desk ! My only recommendation specific to a suite there should be another option in the room besides espresso
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酒店回复: Dear Heidi,Thank you so much for sharing your detailed feedback. We’re delighted to know you enjoyed the boutique feel of our property, the wellness classes, and the attentive service from Kaylee — we’ll be sure to recognize her for making such a great impression.We appreciate your comments regarding the pool, in-room coffee options, and suggestion about bug spray, as these insights help us continue improving the guest experience. We’re glad the enhancements to our larger pool are well underway and look forward to having it available on your next visit.It’s wonderful to hear you would highly recommend us, and we look forward to welcoming you and your family back for another relaxing stay.Warmly,Cody ElliottRooms & Wellness Manager
3.0分
其他
It was a nice property, but everyone in our group got bits from bugs in the room.
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酒店回复: Dear Jessica,Thank you for taking the time to share your feedback. While we’re glad to hear you enjoyed the property overall, we’re truly sorry to learn about the concerns you mentioned. The comfort and well-being of our guests are always our top priorities, and our housekeeping and maintenance teams have been notified to ensure a thorough inspection of the room and surrounding areas.We truly appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide a seamless and fully relaxing experience in the future.Warm regards,Cody ElliottRooms & Wellness Manager
5.0分
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We always have a wonderful time at The Avalon Hotel and Bungalows. We come from the Central Valley to Palm Springs a few times a year and always stay at the Avalon if possible. It is the quintessential Palm Springs hotel. Over the years we’ve tried other places, but always come back here due to the wonderful staff, beautiful grounds, and epic Mountain View’s from the property, which sits right at the base of the mountain.
In addition to providing magnificent views, the property is centrally located in Downtown Palm Springs. Shopping, dining, museums and nightlife are all within walking distance of the hotel.
如果您正在寻找一个地理位置优越的宁静天堂,那我真的强烈推荐这家酒店。
工作人员非常友善周到,乐于助人。
再来一次!
这家酒店非常舒适安静。一如既往,干净、舒适,员工非常友好。泳池很棒。我们之前来过这里,这次选择非常正确。
这些图片非常具有误导性。这家酒店超级陈旧,酒店床又旧又不舒服,外面的一切声音都能听到。我们的房间有一股难闻的污水气味,每次我们使用酒店的淋浴间都会倒流。每晚 400 美元,这简直就是敲诈。节省你的钱并留在其他地方。
我居然忘记带信用卡了,前台费了好大劲才给我安排并找到解决办法!在我等待问题解决时,他们甚至给了我一杯起泡酒。我遇到的唯一问题是,我首先得到了一个可以俯瞰停车场的房间,但他们立即给我换了一个视野更好的房间。不幸的是,我很难锁上这个房间的露台门并拉上窗帘。但我明天会提到它,我敢打赌他们会立即修复它。我喜欢这个地方!真的很喜欢他们的餐厅/酒吧,可以坐下来工作,吃点东西。
美丽的游泳池、令人惊叹的餐厅和绝佳的位置。酒店的房间和周围场地需要更新。房间很舒适,但需要彻底清洁。
酒店继续提供优质的服务,同时让酒店感到舒适。
Nice stay. Its a pet friendl hotel so youd catch the occasional barking so if youre looking for true quiet, you may want to consider a diff option. Other than that, it was great and would stay again.
I really like the boutique hotel it felt very private . Really enjoyed the amenities of a Pilates and yoga class. I feel the pool connected to the chi chi was a bit small . The larger pool was under construction . Enjoyed our stay highly highly recommend Bug spray my daughter was eaten up . Kaylee was amazing at the front desk ! My only recommendation specific to a suite there should be another option in the room besides espresso
It was a nice property, but everyone in our group got bits from bugs in the room.
We always have a wonderful time at The Avalon Hotel and Bungalows. We come from the Central Valley to Palm Springs a few times a year and always stay at the Avalon if possible. It is the quintessential Palm Springs hotel. Over the years we’ve tried other places, but always come back here due to the wonderful staff, beautiful grounds, and epic Mountain View’s from the property, which sits right at the base of the mountain.
In addition to providing magnificent views, the property is centrally located in Downtown Palm Springs. Shopping, dining, museums and nightlife are all within walking distance of the hotel.