First time staying here! It was a quick overnight stay but everything was wonderful. The check in process was quick and the lady was very friendly. The location is great. The courtyard areas are very nice. The room was very nice and bed was comfy! We will definitely be staying here again! You get a free drink per person and we enjoyed ours at one of their two bars, Patrick’s!
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酒店回复: Thank you for sharing such thoughtful feedback. We’re delighted you had a wonderful experience during your quick visit to Hotel Mazarin and appreciated our welcoming team, comfortable rooms, and beautiful courtyard. It’s great to know you enjoyed the location and the special touch with complimentary drinks at Patrick’s. We look forward to welcoming you back next time you’re in town!
4.0分
其他
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Nice room in a great location. We were on the street side and close to Bourbon St so noise was an issue at times. Staff is wonderful, beds and shower are really good. Solid cloice.
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酒店回复: We appreciate you taking the time to share your feedback. It's heartening to know that our comfortable beds, showers, and our wonderful team added to the positive aspects of your stay. However, we understand how important a peaceful environment is and regret to hear that noise was a concern for you. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.
4.0分
情侣出游
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The room was clean, comfortable and has charming decorations. Staff are friendly and professional. Excellent location, but you need to valet your car. We arrived at 8pm Friday night, the temporary parking was fully occupied, the road was busy traffic, so it’s difficult for us to manage our luggage from car to hotel, luckily the restaurant in front of the restaurant allowed us to park there.
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酒店回复: Thank you for sharing your feedback. We're delighted to know you enjoyed your clean, comfortable room, our welcoming team, and the great location. We appreciate your note about arrival parking, and we'll keep this in mind as we look for ways to make that process smoother. We hope to have the pleasure of hosting you again at Hotel Mazarin soon.
5.0分
其他
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If you want to be right in the middle of the action in the French Quarter with a nice place to sleep. This is the location for you. The staff are super nice and helpful. The rooms are small and clean but that’s normal for the French Quarter.
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酒店回复: Janie, thank you for sharing your feedback. We're glad you enjoyed our convenient location and found our team members helpful. We appreciate your comments and will keep them in mind as we continue to enhance our guest experience.
5.0分
情侣出游
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We stayed 5 nights and it was a great hotel! The staff was super friendly and helpful. Great recommendations from them. It’s in a perfect location being able to walk to most places we wanted to visit. Would definitely stay again. Thanks for offering a wonderful place to stay while visiting.
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酒店回复: Kristin, thank you for your kind words! We're so glad you enjoyed your stay at Hotel Mazarin and that our team's recommendations made your visit even better. It’s wonderful to hear you loved our location and felt at home during your time with us. We hope to welcome you back soon!
5.0分
其他
Everything was great. Only issue we had no internet in our room for all 3 days. Was a technical issue we were told but couldn’t be fixed.
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酒店回复: Jerry, thank you for sharing your feedback. We're glad to hear you enjoyed most aspects of your visit, though we understand how important reliable internet can be. We appreciate your patience with the situation and will review your comments with our team to help us improve. Thank you again for choosing us, and we hope to have the opportunity to welcome you back.
5.0分
其他
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These staff are the absolute BEST. We had a booking snafu (user error on our part) and the staff were SO accomodating and understanding. Special shout-out to Rex at the overnight desk and the housekeeping staff, but truly every staff member was so kind, courteous, helpful, and professional. Rooms were clean and felt like a second home during our stay. The showers were amazing, although the bathroom fans left a little to be desired and it could get quite hot/humid while showering. Hotel AC was AMAZING and so nice to cool off in after wandering around the French Quarter during the heat of the day, location was like 5 minutes from anything of interest and it was stupid convenient to walk to/from. The sound insulation was incredible: as a light sleeper I was stunned at how little street noise permeated up through the 4th floor! The inner courtyard was so nice and relaxing. Would absolutely book here again, it was well worth the price!
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酒店回复: Ryan, thank you for your wonderful feedback! We're delighted you felt so at home at Hotel Mazarin and truly appreciate your kind words about our team, especially Rex and our housekeeping crew. It's great to hear you enjoyed our comfortable rooms, peaceful atmosphere, and unbeatable location. Your comments about the bathroom fan are noted and will certainly help us as we continue to improve. We hope to welcome you back for another memorable stay soon!
第一次住的双床房，在内厅，还不错，挺干净。于是第二次又选择了这家酒店。定了大床房。结果房间居然在外面的天井傍边，电梯乘到二楼，绕到外面天井，上简易楼梯，自己把行李提到三楼，无语到顶。房间也特别小。实在糟糕的体验，充其量高速公路旁边经济型酒店的档次。
出乎意料
我原本对这家酒店的期望很高，因为评分是9.0。我以为房间号是3XXX，所以应该在三楼。结果，当我乘电梯到二楼，下车后沿着一条小巷走时，我发现自己正提着行李爬上一段看起来像是紧急楼梯的没有顶棚的楼梯。从走廊上可以清楚地看到房间，甚至能听到人们的走路声。房间里的床和我预订的一样大，但电视坏了，空调关不掉，噪音很大，而且没有水壶，简直是一场灾难。我以后不会再住了。
Airbnb 服务的酒店价格
周一至周四不提供客房清洁服务，不提供早餐。周四晚上开始在酒吧聚会，噪音会传进房间，让人无法入睡。Airbnb 服务的酒店价格。
First time staying here! It was a quick overnight stay but everything was wonderful. The check in process was quick and the lady was very friendly. The location is great. The courtyard areas are very nice. The room was very nice and bed was comfy! We will definitely be staying here again! You get a free drink per person and we enjoyed ours at one of their two bars, Patrick’s!
Nice room in a great location. We were on the street side and close to Bourbon St so noise was an issue at times. Staff is wonderful, beds and shower are really good. Solid cloice.
The room was clean, comfortable and has charming decorations. Staff are friendly and professional. Excellent location, but you need to valet your car. We arrived at 8pm Friday night, the temporary parking was fully occupied, the road was busy traffic, so it’s difficult for us to manage our luggage from car to hotel, luckily the restaurant in front of the restaurant allowed us to park there.
If you want to be right in the middle of the action in the French Quarter with a nice place to sleep. This is the location for you. The staff are super nice and helpful. The rooms are small and clean but that’s normal for the French Quarter.
We stayed 5 nights and it was a great hotel! The staff was super friendly and helpful. Great recommendations from them. It’s in a perfect location being able to walk to most places we wanted to visit. Would definitely stay again. Thanks for offering a wonderful place to stay while visiting.
Everything was great. Only issue we had no internet in our room for all 3 days. Was a technical issue we were told but couldn’t be fixed.
These staff are the absolute BEST. We had a booking snafu (user error on our part) and the staff were SO accomodating and understanding. Special shout-out to Rex at the overnight desk and the housekeeping staff, but truly every staff member was so kind, courteous, helpful, and professional. Rooms were clean and felt like a second home during our stay. The showers were amazing, although the bathroom fans left a little to be desired and it could get quite hot/humid while showering. Hotel AC was AMAZING and so nice to cool off in after wandering around the French Quarter during the heat of the day, location was like 5 minutes from anything of interest and it was stupid convenient to walk to/from. The sound insulation was incredible: as a light sleeper I was stunned at how little street noise permeated up through the 4th floor! The inner courtyard was so nice and relaxing. Would absolutely book here again, it was well worth the price!