酒店回复: Hi Waskar,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
3.0分
其他
Staff was friendly.. the only positive. And cheap, get what you pay for i guess..convenient.
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酒店回复: Hello Troy,Thank you for sharing your feedback. We're pleased to hear that you found our staff friendly. We appreciate your comments regarding pricing and convenience, as we strive to offer value to our guests. Your insights are valuable to us and will help us focus on areas for improvement. We hope to provide you with a better experience in the future.
1.0分
家庭亲子
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The first room we were in 211 smelled musty, had crusty boogers and other bodily fluids all over the beds and a sewing needle left on the dirty bath room floor. The room they switched us too, 234, was no better. I literally have a picture of a booger on the wall. This motel was disgusting and the staff didn’t have a care in the world for how gross their motel was. Never again would I stay there
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酒店回复: Hi Alexis,Thank you for sharing your detailed feedback. We appreciate you taking the time to let us know about your experience. Your comments regarding room cleanliness are important and highlight areas that need attention in our housekeeping and quality control processes. We are reviewing these concerns to ensure that proper cleaning standards are consistently maintained and that guest safety and comfort are prioritized. Your input is valuable in helping us improve the overall guest experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
2.0分
情侣出游
Our smoke detector was half out of the ceiling, none of our electrical sockets worked except 2. The sheets were dirty, and there was crumbs all over
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酒店回复: Hello Krystle, Thank you for sharing your feedback regarding your recent stay. We take cleanliness and maintenance concerns very seriously, and your comments will be reviewed by our management team. We strive to provide a comfortable environment for our guests, and your experience does not reflect our standards. Your insights are valuable as we work to improve our services and ensure a better experience for future guests.
4.0分
其他
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Met expectations
For the cost, it very much met expectations. We had a little problem connecting to the internet and the desk help didn't know how to fix the problem.
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酒店回复: Hello Ronald,Thank you for sharing your feedback. We're glad to hear that the hotel met your expectations overall. We appreciate your comments regarding the internet connectivity and the front desk assistance, which will be valuable for our ongoing staff training. Your experience is important to us, and we always strive to improve our services based on guest insights. We hope to have the opportunity to welcome you back in the future for an even better stay.
1.0分
情侣出游
The sheets were full of hair - disgusting. I paid way too much for this hotel. Hair on toilet too.
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酒店回复: Hello stacy, Thank you for sharing your feedback. We take cleanliness very seriously, and your comments regarding the sheets and bathroom have been noted for our housekeeping team. We appreciate your insight as it helps us maintain our standards. We hope you will consider staying with us again in the future, as we strive to provide a better experience for all our guests.
4.0分
情侣出游
was okay for price. tub was gross old stained. Bathroom floor had hair and dirt on it. Frig did not work. Was only one night so i tolerated it.
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酒店回复: Hi Thomas,Thank you for sharing your feedback. We’re glad to hear that the stay met your basic needs for the price and that it served its purpose for your one-night visit. We also take note of your concerns regarding the bathroom cleanliness and the refrigerator not working, as maintaining clean and functional rooms is essential to a comfortable stay. Your observations will be shared with our housekeeping and maintenance teams to address these issues and improve the experience for future guests. We appreciate your input and hope to provide a more seamless and comfortable stay next time.
4.0分
其他
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Weekend Stay
Staff was super friendly. Hotel is ok, room was clean. Not the best selection of tv channels to watch. Price seemed to be a little high for the hotel, but like I said the staff was super friendly.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We're glad to hear that you found our staff friendly and the room clean. We appreciate your comments regarding the TV channel selection and pricing, as they help us understand our guests' preferences. Your input is valuable and will be shared with our team for future improvements. We hope to have the opportunity to welcome you back on your next visit.
1.0分
家庭亲子
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This place is scarily un cared for. Carpeting needs replacing. Our room was not clean. Place smelled of sweat. Furniture was worn out. We did not stay and i want my money back
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酒店回复: Hello catherine,Thank you for taking the time to share your feedback. We take guest comments seriously and will ensure that your concerns are reviewed by management. Our goal is to provide a comfortable experience, and we appreciate your insights. Please reach out to management directly to discuss your experience further, as they are best equipped to address your specific situation.
3.0分
其他
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Meh
Not very clean, found a contact lens in the middle of the floor, kinda grossed me out. Hasnt been updated in a long time, and not worth the money it costs to stay.
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酒店回复: Hello robert, Thank you for sharing your experience. Cleanliness is a priority for us, and we appreciate your feedback regarding the condition of your room. We continuously strive to enhance our facilities and maintain high standards. Your comments will be shared with the appropriate team for review. We hope you might consider us again in the future to experience any improvements we implement.
客户服务很差
Staff was friendly.. the only positive. And cheap, get what you pay for i guess..convenient.
The first room we were in 211 smelled musty, had crusty boogers and other bodily fluids all over the beds and a sewing needle left on the dirty bath room floor. The room they switched us too, 234, was no better. I literally have a picture of a booger on the wall. This motel was disgusting and the staff didn’t have a care in the world for how gross their motel was. Never again would I stay there
Our smoke detector was half out of the ceiling, none of our electrical sockets worked except 2. The sheets were dirty, and there was crumbs all over
Met expectations
For the cost, it very much met expectations. We had a little problem connecting to the internet and the desk help didn't know how to fix the problem.
The sheets were full of hair - disgusting. I paid way too much for this hotel. Hair on toilet too.
was okay for price. tub was gross old stained. Bathroom floor had hair and dirt on it. Frig did not work. Was only one night so i tolerated it.
Weekend Stay
Staff was super friendly. Hotel is ok, room was clean. Not the best selection of tv channels to watch. Price seemed to be a little high for the hotel, but like I said the staff was super friendly.
This place is scarily un cared for. Carpeting needs replacing. Our room was not clean. Place smelled of sweat. Furniture was worn out. We did not stay and i want my money back
Meh
Not very clean, found a contact lens in the middle of the floor, kinda grossed me out. Hasnt been updated in a long time, and not worth the money it costs to stay.