Rooms are very clean. Staff is friendly, but could be quicker no towels by the pool but was able to receive towels after 30 minutes.
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酒店回复: Thank you for sharing your detailed feedback. We’re delighted to hear that you found the rooms very clean and our staff friendly, as providing a welcoming and comfortable environment is always a priority for us. We also appreciate your comments regarding service speed and the availability of towels by the pool. Your input is valuable in helping us improve our processes to ensure a faster and more convenient experience for our guests. We’re glad that you were eventually able to receive towels and hope that on your next visit, every aspect of your stay, from amenities to service, will exceed your expectations.
4.0分
其他
Parking could’ve been a lot better was no parking had to circle parking lot for 20 minutes in order to find parking spot
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酒店回复: Thank you for sharing your feedback. We understand that parking is an important part of a comfortable stay, and we appreciate you letting us know about the difficulty you experienced in finding a spot. Your comments have been shared with our management team as we continue to explore ways to improve parking availability and make the process more convenient for our guests. We appreciate your input and hope to provide a smoother experience during your next visit.
4.0分
其他
Staff was excellent got my room immediately. Only issue was remote control issues could not turn on TV.
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酒店回复: Thank you for sharing your feedback. We’re thrilled to hear that our staff provided excellent service and that you were able to get into your room quickly. We appreciate your comments about the TV remote and will have our maintenance team review it to ensure it works properly for future guests. We’re glad overall you had a positive experience and look forward to welcoming you back soon.
1.0分
其他
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The sheets on the VERY old bed were the only clean thing in the room. There was a used bottle under the curtains, electrical tape left in the room, a "wet" stain on the cushioned chair, multiple stains in the bathroom on the wall, and dirt/dust/mold on the AC. Would never stay again not suggest staying to anyone
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酒店回复: Hello Keith,Thank you for sharing your feedback regarding your recent stay. We take comments like yours seriously as they help us understand our guests' perspectives. Ensuring a clean and comfortable environment is important to us, and your observations will be shared with the team for review. We appreciate your input and wish you the best in your future travels.
第一个房间的电视坏了，而且房间里还有一条脏兮兮的女士内裤。我们下楼后，工作人员给我们换了另一个房间，结果房间里没有洗手液，电视除了3频道以外其他频道都收不到。所有有线电视频道也都看不了。房间里没有电话，根本联系不上前台。这简直太糟糕了。我们要求免费入住并延迟退房。
这家酒店和网上图片完全不一样。酒店又旧又破，而且很不干净。房间里很暗，电视收不到信号，早餐简直就是个笑话。
客人的噪音很明显。隔音效果会更好。早餐选择很少。
房间里只有基本用品，没有其他东西。
只是自驾游途中短暂停留，所以我们只需要一个价格合适的住宿。这家酒店满足了我们的需求。
一切都很好，满足了我当时的需求。
谢谢！
客户服务很差
Rooms are very clean. Staff is friendly, but could be quicker no towels by the pool but was able to receive towels after 30 minutes.
Parking could’ve been a lot better was no parking had to circle parking lot for 20 minutes in order to find parking spot
Staff was excellent got my room immediately. Only issue was remote control issues could not turn on TV.
The sheets on the VERY old bed were the only clean thing in the room. There was a used bottle under the curtains, electrical tape left in the room, a "wet" stain on the cushioned chair, multiple stains in the bathroom on the wall, and dirt/dust/mold on the AC. Would never stay again not suggest staying to anyone