It was terrible nasty dirty rooms with dirty linens found a baggy with white powder in it under our bed and had to insist that they give me a different room
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Medical Center.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback, so that we can provide exceptional experiences for our guests.
2.0分
其他
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The front desk staff were wonderful. Breakfast was ok. Hot tub didn't work. Room door didn't close. Busted towel bar. Black mold. Hand prints all over headboard. I had to wipe down and clean everything, extremely filthy. **** smell in front of hotel. Bathroom and room constantly smelled like **** from next door Fridge in room was filthy and barely worked, paint splattered. Holes in walls. Cig butts all over the front of hotel. Everything was sticky and gross up front. Still has COVID floor stickers up front. Not worth what I paid.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Medical Center.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback, so that we can provide exceptional experiences for our guests.
5.0分
其他
My stay in Pine Island
Check in person was just a delight! So genuinely nice and friendly.
酒店回复: Thank you for staying with us. We are glad you enjoyed your stay.
3.0分
其他
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Going down hill
We have stayed here several times over the years. It has been an affordable clean and quiet stay, except for this time. Comforter was dirty, sheets had a wear hole. General NOT CLEAN feeling this time.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Medical Center.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback, so that we can provide exceptional experiences for our guests.
5.0分
情侣出游
Most of the staff was friendly and helpful, but one staffer seemed to be very nosy about peoples personal business.
酒店回复: Thank you for sharing.
4.0分
其他
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The breakfast food was terrible. Eggs were watery. Sausage was not true meat. Some type of cardboard filler. Generic yogurt was not great. Apples were old and banged up. The first morning the waffle machine was not releasing waffles. Second morning this issue fixed. No pastries. Very busy area, short on seating. Forks were out, coffee cups out, had to wait to get filled. Other than breakfast, the only other complaint is no handicap button on front doors. Was a real struggle bringing stuff in and out.
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酒店回复: Thank you for staying with us. I am sorry our breakfast was not to your liking. We will be using your input to make improvements.
4.0分
其他
It was a comfortable stay. TV remote did not work. Wakeup call was on time and bed comfy. Location was excellent for my visit
酒店回复: Thank you for staying with us.
4.0分
其他
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This was our 2nd time staying at Quality Inn for appointment at the Mayo Clinic. The price and accessible room were deciding factors. The attendant at the desk was very cheerful and welcoming. Breakfast was being cleared at 9:40 a.m., when we checked out…thought it was served until 10 a.m.
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酒店回复: Thank you for staying with us. Our breakfast hours are 6am to 9am weekdays and 7am to 10am on weekends. I am sorry if there was any confusion. We hope to see you again.
2.0分
其他
The hallway smelled terrible, the elevator needed maintenance, the hot tub was kind of weak. Overall all but room needs update.
工作人员非常友好，我还会再来住的。
It was terrible nasty dirty rooms with dirty linens found a baggy with white powder in it under our bed and had to insist that they give me a different room
The front desk staff were wonderful. Breakfast was ok. Hot tub didn't work. Room door didn't close. Busted towel bar. Black mold. Hand prints all over headboard. I had to wipe down and clean everything, extremely filthy. **** smell in front of hotel. Bathroom and room constantly smelled like **** from next door Fridge in room was filthy and barely worked, paint splattered. Holes in walls. Cig butts all over the front of hotel. Everything was sticky and gross up front. Still has COVID floor stickers up front. Not worth what I paid.
My stay in Pine Island
Check in person was just a delight! So genuinely nice and friendly.
Going down hill
We have stayed here several times over the years. It has been an affordable clean and quiet stay, except for this time. Comforter was dirty, sheets had a wear hole. General NOT CLEAN feeling this time.
Most of the staff was friendly and helpful, but one staffer seemed to be very nosy about peoples personal business.
The breakfast food was terrible. Eggs were watery. Sausage was not true meat. Some type of cardboard filler. Generic yogurt was not great. Apples were old and banged up. The first morning the waffle machine was not releasing waffles. Second morning this issue fixed. No pastries. Very busy area, short on seating. Forks were out, coffee cups out, had to wait to get filled. Other than breakfast, the only other complaint is no handicap button on front doors. Was a real struggle bringing stuff in and out.
It was a comfortable stay. TV remote did not work. Wakeup call was on time and bed comfy. Location was excellent for my visit
This was our 2nd time staying at Quality Inn for appointment at the Mayo Clinic. The price and accessible room were deciding factors. The attendant at the desk was very cheerful and welcoming. Breakfast was being cleared at 9:40 a.m., when we checked out…thought it was served until 10 a.m.
The hallway smelled terrible, the elevator needed maintenance, the hot tub was kind of weak. Overall all but room needs update.