酒店回复: Dear Guest,Thank you for sharing this detailed feedback and for being a returning guest. Guest safety and property security are priorities, and reports of incidents in the parking area are taken seriously and reviewed with ownership and local authorities. Your comments regarding management follow up highlight the importance of clear communication and guest support during challenging situations. This feedback is being used to strengthen security awareness, response procedures, and leadership accountability to better serve future guests.Sincerely, Hotel Manager.

酒店回复: Dear Guest,Thank you for sharing detailed feedback regarding your stay. Reliable air conditioning, consistent housekeeping, and clearly communicated breakfast service are important parts of the guest experience. Your comments about amenity availability, front desk interactions, deposit handling, and room servicing have been documented for internal review. Input such as yours helps highlight areas where communication, service consistency, and operational standards require stronger alignment. Guest perspectives are valuable in guiding improvements that support comfort, transparency, and professionalism across all areas of the property.Sincerely, Hotel Manager.

酒店回复: Dear Guest,Thank you for your kind words. It is wonderful to hear you enjoyed the friendly service, the convenience of the refrigerator and microwave, and the added bonus of the pool. We are glad the peaceful atmosphere and nearby stores made your stay even easier. We look forward to welcoming you again.Sincerely, Hotel Manager

酒店回复: Dear Francisco,Lamentamos mucho que su estancia no haya cumplido con sus expectativas. Pedimos disculpas por el mal olor en la habitación y los inconvenientes con la limpieza. Además, lamentamos que el desayuno no haya sido de su agrado. Apreciamos sus comentarios, ya que nos ayudan a mejorar nuestros servicios y ofrecer una mejor experiencia en el futuro. Esperamos tener la oportunidad de recibirlos nuevamente y brindarles una estancia mucho más agradable.Sincerely, Hotel Manager

酒店回复: Dear Guest,Thank you for sharing your observations regarding your stay. A clean, fresh smelling environment and well maintained bathrooms are essential to guest comfort and confidence. Your comments about odors and cleanliness throughout the property have been documented for internal review and operational follow up. Feedback such as yours helps highlight areas that require immediate attention and reinforces the importance of consistent housekeeping standards, facility inspections, and quality control to ensure a more comfortable experience for future guests.Sincerely, Hotel Manager.

酒店回复: Dear Guest,Thank you for sharing your experience with us. It is wonderful to hear that the location and value of your stay met your expectations. Our team strives to create a welcoming and professional environment for every guest, and we take feedback about individual interactions seriously as it helps us enhance service quality. We appreciate your observations and look forward to hosting you again, aiming to provide a consistently comfortable and enjoyable experience throughout your visit.Sincerely, Hotel Manager

酒店回复: Dear Guest,Thank you for sharing your impressions of the stay. It is great to hear that the mattresses provided excellent comfort and that the cleanliness met high expectations. While the property reflects a more classic style, comfort and upkeep remain important priorities, and your comments highlight that balance. Feedback like yours shows that a well maintained, clean, and comfortable environment can create a positive experience. We appreciate your visit and look forward to welcoming you again.Sincerely, Hotel Manager.