酒店回复: Hello Maria,We are delighted that you were provided excellent service during your stay at Canvas Hotel Dallas. It is nice to hear that our staff are taking care of our guests, and you felt satisfied. We hope to see you again for another visit!Sincerely,Your Canvas Hotel Team
5.0分
其他
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Best rooftop pool in Dallas
Pool was gorgeous but cold. Rooftop bar after 8p was a great vibe. Room was great & beds were comfy. Pillows were great too. Staff friendly. This was my 3rd stay here.
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酒店回复: Dear Tammy,Thank you for your wonderful review. Familiar faces are always a welcome sight, and we're honored that you have stayed with us at Canvas Hotel Dallas so many times. We're delighted that you enjoyed the rooftop bars' atmosphere, our friendly staff, and your comfortable bed during your stay. It was a pleasure having you, and we cannot wait to welcome you back soon.Sincerely,Your Canvas Hotel Team
5.0分
朋友出游
Staff at front desk were friendly and helpful! Loved the pool however, service was poor and needs to be improved by 90 percent.
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酒店回复: Dear Andrea,Thank you for taking a moment to share your experience with us. It’s wonderful to hear our front desk team made you feel welcome, and we’re glad you enjoyed spending time by the pool. We are genuinely sorry, however, that the service you received did not reflect the level of attention and care we expect from our team. Your feedback is being shared with our leadership group so we can address this directly and make meaningful improvements. We hope you’ll return so we have the chance to provide a much stronger and more polished stay.Sincerely,Your Canvas Hotel Team
4.0分
商务出差
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Dallas Quickstop
Rooms are spacious and comfortable but hotel is showing signs of wear and is a bit tired in communal areas.
The TV had a blue tint to the screen and the hotel know it is an issue and havent done anything about it (had same issue last visit).
The room also had the sound of constant running water throughout our stay coming from the toilet area but was not from our room. The rooftop bar is fun and the staff generally helpful.
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酒店回复: Dear Duncan,Thank you for taking the time to share your feedback. It’s encouraging to hear that our comfortable accommodations and Gallery Rooftop Lounge added to your stay, and that our team provided helpful service. Your comments about maintenance concerns, including the TV and background noise in your room, are taken seriously and will be reviewed to ensure improvements can be made for a more comfortable experience on future visits. We look forward to welcoming you back for a seamless visit next time at Canvas Hotel Dallas.Sincerely,Your Canvas Hotel Team
5.0分
家庭亲子
I love how big our room was and they gave us a room with an amazing room for my mom’s bday who was also impressed too. I would stay here again
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酒店回复: Dear KC,Thank you for sharing your experience! We're delighted you enjoyed our spacious room and that your mom’s birthday was made special with such a great view. We look forward to welcoming you back for another memorable stay!Sincerely,Your Canvas Hotel Team
3.0分
情侣出游
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Although the service from the hotel staffs were great, the valet service wasn’t too friendly. The hotel is cute and our room was uniquely decorated, the bed was super uncomfortable. The pool area was fun. Overall the experience was ok, it would of been great if our sleep was better.
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酒店回复: Dear Anh,Thank you for sharing your valuable feedback with us. We sincerely apologize that our valet service and beds fell short of your expectations. Your insights are crucial, and we are committed to addressing these issues to enhance our guest experience. On a positive note, it's wonderful to hear that you appreciated our staff's exceptional service, enjoyed the decor of our accommodations, and had a great time in our pool area. We genuinely appreciate your review and are eager to welcome you back for an improved stay that genuinely reflects the quality and comfort you deserve. Sincerely,Andy GarciaCanvas Hotel
非常好的体验，房间超级大且干净，停车方便且免费
工业风的酒店，每天早晨提供免费的水果，咖啡和麦芬
我们有一天晚上在711买了泡面，但是房间烧不了热水，前台真的端了两大杯开水送到房间
酒店顶楼有个roof bar，可以看达拉斯的夜景🌃
酒店位于市中心，去哪儿都很方便，以后有机会来还会选择住在这里
酒店很漂亮，干净整洁，地理位置也完美。它离公平公园音乐厅很近，我们就是去那里看百老汇演出的。酒店里的餐厅也很棒，食物一流！我肯定还会再来的！
很喜欢这里的氛围。工作人员非常热情且乐于助人。我肯定会再次选择住在这里。
这真是一家独一无二、风格独特的酒店！服务简直棒极了！尤其是在酒吧和餐厅区域。食物也超级好吃。我们吃了午餐和早餐菜单上的菜，简直是人间美味。我们在屋顶喝了饮料，那里的服务也很友好，景色壮观。屋顶泳池区非常棒，有火坑，室内外都有很多躺椅。气氛非常欢乐。我们的房间很大，也是一个角落房，视野极佳，住起来非常舒适。我们住得很开心。酒店也靠近其他酒吧和餐馆，步行即可到达。停车位充足而且免费。我绝对会推荐这家酒店。
很好的服务
Best rooftop pool in Dallas
Pool was gorgeous but cold. Rooftop bar after 8p was a great vibe. Room was great & beds were comfy. Pillows were great too. Staff friendly. This was my 3rd stay here.
Staff at front desk were friendly and helpful! Loved the pool however, service was poor and needs to be improved by 90 percent.
Dallas Quickstop
Rooms are spacious and comfortable but hotel is showing signs of wear and is a bit tired in communal areas.
The TV had a blue tint to the screen and the hotel know it is an issue and havent done anything about it (had same issue last visit).
The room also had the sound of constant running water throughout our stay coming from the toilet area but was not from our room. The rooftop bar is fun and the staff generally helpful.
I love how big our room was and they gave us a room with an amazing room for my mom’s bday who was also impressed too. I would stay here again
Although the service from the hotel staffs were great, the valet service wasn’t too friendly. The hotel is cute and our room was uniquely decorated, the bed was super uncomfortable. The pool area was fun. Overall the experience was ok, it would of been great if our sleep was better.