The room was comfortable and clean. The towels were superior to most hotel towels. The breakfast was much better than other hotel breakfasts. The eggs seemed fresh.
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酒店回复: Thank you so much for the perfect 10/10 rating and for sharing such wonderful feedback about your "Excellent stay"!We are thrilled to hear that you found the room comfortable and clean, and we appreciate you noticing the quality of our towels!It is especially rewarding to know that our breakfast stood out to you—we work hard to offer a high-quality experience, and we're so glad you enjoyed the fresh-seeming eggs and the overall selection.We look forward to welcoming you back to the Country Inn & Suites in Rapid City again soon!
5.0分
商务出差
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I was here for surgery and the staff was so polite and accommodating to my handicap needs. There was a wheelchair and shower chair available for me as well. Staff was very friendly and helpful.
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酒店回复: Thank you so much for your kind words. We're honored to have been part of your recovery journey and are glad our team could help make your stay more comfortable. It's wonderful to hear that the wheelchair and shower chair were helpful, and that our staff made a positive impression. Wishing you continued healing and hope to welcome you back under happier circumstances!
4.0分
家庭亲子
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Great place to spend the night in Rapid City. Our kids loved the water slide and adults liked the convenient location to the highway and heading to see the sights. Breakfast could be improved - not much healthy to choose from.
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酒店回复: Thank you for choosing Country Inn & Suites for your recent stay and for taking the time to share your feedback through *******. We are delighted to see your 8/10 rating!We're so glad that you found us to be a great place to spend the night and that our convenient location near the highway was helpful for your sightseeing plans. It is especially wonderful to hear that your children loved the water slide—creating fun experiences for our younger guests is always a highlight for us.We appreciate your honest comment regarding the breakfast offerings. We aim to provide a wide variety of choices for all our guests, and I apologize that you felt the healthy options were limited during your visit. Your feedback is valuable, and we will certainly look into ways to enhance the variety and offer more nutritious selections.We hope to welcome you and your family back to Country Inn & Suites in Rapid City the next time your travels bring you this way.
5.0分
其他
Rapid City visit
Everyone was nice and helpful. Our room was nice and updated recently.
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酒店回复: Thank you for choosing Country Inn & Suites for your visit to Rapid City and for giving us a perfect 10/10 rating!We are so pleased to hear that everyone was nice and helpful—our team works hard to ensure every guest feels welcome. We are also glad you enjoyed your room and appreciated the recent updates we have made.We hope to welcome you back again the next time your travels bring you to the area!
3.0分
商务出差
Closed the breakfast early. Staff rude.
The shower was not very clean
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酒店回复: Thank you for providing feedback about your recent stay at Country Inn & Suites.We sincerely apologize that your experience did not meet expectations, and we are very concerned to hear about the issues you encountered. Please know that we take your comments regarding the cleanliness of the shower, the rude staff behavior, and the early closure of breakfast very seriously. We are actively reviewing these items with our team to ensure our procedures and service standards are strictly followed.Providing a clean, welcoming environment and friendly service is our priority, and we regret that we fell short during your visit.We appreciate you bringing these issues to our attention, as it helps us identify areas for immediate improvement. We hope you will consider giving us another chance to provide you with the excellent stay you deserve the next time your travels bring you to Rapid City.
5.0分
商务出差
Wonderful breakfast, great friendly staff. Very clean and comfortable.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you enjoyed the breakfast and found our staff friendly, as well as the space clean and comfortable. We look forward to welcoming you back!
很不错的住宿体验,下次还会光顾,有宾至如归的感觉,卫生环境都是我喜欢的那种。
服务:态度也很好
设施:功能很全还是蛮舒服的
很棒的住宿地点。即使是免费早餐也很好吃。肯定会再次选择这个连锁酒店,并推荐给朋友。
我不明白这家酒店为什么要多收我每间房19.52美元?
不错
Excellent stay
The room was comfortable and clean. The towels were superior to most hotel towels. The breakfast was much better than other hotel breakfasts. The eggs seemed fresh.
I was here for surgery and the staff was so polite and accommodating to my handicap needs. There was a wheelchair and shower chair available for me as well. Staff was very friendly and helpful.
Great place to spend the night in Rapid City. Our kids loved the water slide and adults liked the convenient location to the highway and heading to see the sights. Breakfast could be improved - not much healthy to choose from.
Rapid City visit
Everyone was nice and helpful. Our room was nice and updated recently.
Closed the breakfast early. Staff rude.
The shower was not very clean
Wonderful breakfast, great friendly staff. Very clean and comfortable.