酒店回复: Hello Glenda,Nos alegra saber que tuviste una experiencia positiva en nuestro hotel. Siempre buscamos brindar un servicio excepcional y proporcionar momentos memorables a nuestros huéspedes. Agradecemos tus comentarios y esperamos que consideres volver en el futuro para disfrutar de otra estancia agradable. Tu satisfacción es muy importante para nosotros y sería un placer recibirte nuevamente.
5.0分
朋友出游
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Shower between top and bottom had mold which would be terrible if someone was allergic to mold. Shower curtain was yellow at the bottom and nasty looking. Everything else was fine
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酒店回复: Hello Jennifer,Thank you for sharing your feedback regarding your recent stay. We appreciate your observations about the shower cleanliness, and we will ensure that our housekeeping team is made aware of your comments for future improvements. Your comfort and satisfaction are important to us, and we’re glad to hear that everything else met your expectations. Thank you once again for your input, and we hope to welcome you back in the future for a more enjoyable experience.
5.0分
情侣出游
Great place to stay for the price! Clean, quiet, super great staff. The breakfast and coffee was decent too! Would definitely stay here again.
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酒店回复: Hello Meghan,Thank you for your positive feedback! We're thrilled to hear you enjoyed your stay and found our staff, cleanliness, and breakfast to your liking. It's wonderful to know that you would choose us again for your travels and we look forward to welcoming you back in the future. Safe travels!
1.0分
其他
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Checked in and then immediately checked out did not stay at the property. The room was terrible and the door look like someone kicked it in. Made me feel uncomfortable so I checked out.
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酒店回复: Hello Monica,We're sorry to hear that your experience did not meet your expectations. Your feedback regarding the room's condition and security is valuable and will be shared with our management team for review. We strive to provide a comfortable environment for all our guests, and your comments help us improve. Thank you for bringing this to our attention, and we hope you will consider staying with us in the future.
4.0分
情侣出游
Staff was responsive to our requesr to clean a few specific areas of the room. Overall clean, quiet, great location. Will stay again.
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酒店回复: Hello Carol,Thank you for your feedback! We're pleased to hear that our staff was responsive and that you enjoyed our clean and quiet accommodations. It's great to know our location made your stay even more enjoyable. We look forward to welcoming you back on your next visit!
2.0分
其他
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Cleanliness was subpar. The half & half single cups were left out all day and night next to the 24hr coffee and were sour and was told that it was all they had. The highway is loud out the window and there were not enough blankets on the bed.
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酒店回复: Hello Danielle, Thank you for sharing your feedback regarding your recent stay. We appreciate you highlighting the cleanliness and amenities issues, as well as the noise concerns. Your comments will be shared with our team for consideration as we strive to improve the guest experience. We hope you found other aspects of your stay enjoyable and wish you well in your future travels.
3.0分
其他
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Presents well but unclean
The hotel presents well as did the room. The lobby is bright and beautifully decorated. The bed was comfortable and breakfast was what you would expect for a hotel breakfast. The staff was friendly and helpful. Overall the experience was decent however there was a lot to be desired when it came to cleanliness. Our room as well as the bathroom in the hotel lobby were not very clean. The feminine hygiene can in the lobby bathroom was full to the brim. The faucets had hard water stains, rings in the toilets, dirty shower curtains, random hair in the shower and on the toilet, stained carpet. These things were disappointing to me and I will most likely not stay here again.
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酒店回复: Hello Nevanda,Thank you for sharing your feedback regarding your recent stay. We are glad to hear that you enjoyed the comfortable bed, friendly staff, and the overall ambiance of our hotel. However, we appreciate your insights about cleanliness, as this is an area we continuously strive to improve. Your comments have been noted and will be communicated to the housekeeping team for their attention. We hope you might consider giving us another chance in the future to provide you with a better experience.
3.0分
商务出差
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Pre-check in was useless.
Room was clean in most areas. Ceiling was leaking in bathroom
No outdoor seating for smoking or relaxing. Parking lot was dirty and unsafe
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酒店回复: Hello Emily,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the cleanliness of the room and will take note of your observations on the bathroom ceiling. Your input about the outdoor seating and parking lot conditions has also been documented for review. We aim to provide a pleasant experience for all our guests, and your insights are valuable in helping us improve our offerings. Thank you for your review, and we hope you consider staying with us again in the future.
房间有点旧了
物超所值
我爱
Shower between top and bottom had mold which would be terrible if someone was allergic to mold. Shower curtain was yellow at the bottom and nasty looking. Everything else was fine
Great place to stay for the price! Clean, quiet, super great staff. The breakfast and coffee was decent too! Would definitely stay here again.
Checked in and then immediately checked out did not stay at the property. The room was terrible and the door look like someone kicked it in. Made me feel uncomfortable so I checked out.
Staff was responsive to our requesr to clean a few specific areas of the room. Overall clean, quiet, great location. Will stay again.
Cleanliness was subpar. The half & half single cups were left out all day and night next to the 24hr coffee and were sour and was told that it was all they had. The highway is loud out the window and there were not enough blankets on the bed.
Presents well but unclean
The hotel presents well as did the room. The lobby is bright and beautifully decorated. The bed was comfortable and breakfast was what you would expect for a hotel breakfast. The staff was friendly and helpful. Overall the experience was decent however there was a lot to be desired when it came to cleanliness. Our room as well as the bathroom in the hotel lobby were not very clean. The feminine hygiene can in the lobby bathroom was full to the brim. The faucets had hard water stains, rings in the toilets, dirty shower curtains, random hair in the shower and on the toilet, stained carpet. These things were disappointing to me and I will most likely not stay here again.
Pre-check in was useless.
Room was clean in most areas. Ceiling was leaking in bathroom
No outdoor seating for smoking or relaxing. Parking lot was dirty and unsafe