Great location, EZ On/Off at I-90; very close to Starbucks, Michael's, WalMart, Pacific Rim Asian cuisine, downtown Rapid City, and fuel stops. Room with 1 King was small and bathroom was clean. There was no ice bucket, or plastic bags in trash cans so we used plastic grocery bags to collect discarded food containers. Furniture seemed 'sticky' so I washed with bath cloth. Credit Card-operated Laundry on ground floor was very convenient and clean. There was DAILY tour bus guests so breakfast was very busy, but plentiful food items of scrambled eggs & sausage; dry cereal; yogurt; fruit; coffee & tea. Staff is friendly.
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酒店回复: Thank you for sharing your detailed feedback and for rating us 8 out of 10! We're glad you enjoyed our convenient location and found the laundry facilities and breakfast options to your satisfaction. It's great to hear our staff made a positive impression as well.We appreciate you noting the areas where we can improve, such as providing an ice bucket and trash liners in the room—we'll share this with our housekeeping team to ensure better consistency moving forward. Thank you also for your patience during the busy breakfast hours; tour groups can increase volume at times, and we're working to manage that more effectively.We hope to welcome you back on your next trip to Rapid City!
5.0分
其他
Staff was friendly and helpful. Room was clean and comfortable. Location was easy-off, easy-on to I-90. Great overnight stop.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that our staff made a positive impression and that your room was clean and comfortable. We're also glad our location made your travels easier. We hope to welcome you back for another great overnight stay soon!
5.0分
其他
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Didn't like having to wait until 4 p.m. to check in unless I was willing to pay an extra $35. The small items often forgotten available for purchase and the paper plates and cutlery supplied when one bought some the food.
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酒店回复: Thank you for sharing your feedback. We understand how frustrating it can be to wait until the standard check-in time, and we appreciate you pointing that out. Our early check-in option is designed to offer flexibility, but we’ll continue to evaluate how it’s communicated and priced to ensure it feels fair and transparent.We’re glad you noticed the availability of small essentials and the convenience of having paper plates and cutlery on hand. We aim to make your stay as comfortable as possible, even in the little things.
3.0分
家庭亲子
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The refrigerator was not working properly it had several inches of ice on the sensor that we had removed to get it to cool. The manager said that the unit will not get extremely cold but it does as long as the sensor doesn't have ice on it. It looks like the room had not been used in quite some time we had no ice bucket or trash liners.
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酒店回复: Thank you for sharing your feedback with us. We're sorry to hear about the issues you encountered with the refrigerator and the room amenities during your stay. That’s certainly not the experience we want our guests to have.We appreciate you bringing the refrigerator issue to our attention — you're absolutely right that a frozen sensor can affect cooling. Our maintenance team is currently addressing this to ensure all units are functioning properly.As for the missing room items, we apologize for the inconvenience. While we aim to have every room fully stocked, ice buckets and trash can liners are available at the front desk upon request. We are also reviewing our housekeeping procedures to help avoid these oversights going forward.
我是一名卡车司机，这里又好又安静，有很多停车位可以停我的卡车！人很好，早餐也不错。
房间很大，但是硬件很一般，入住期间，马桶冲水和淋浴都出现了问题
酒店环境很杂乱，早餐简单又差。
房间很棒，早餐也非常好。员工本可以更友善一些。
员工态度恶劣，浴室里到处都是头发。
好的
Great location, EZ On/Off at I-90; very close to Starbucks, Michael's, WalMart, Pacific Rim Asian cuisine, downtown Rapid City, and fuel stops. Room with 1 King was small and bathroom was clean. There was no ice bucket, or plastic bags in trash cans so we used plastic grocery bags to collect discarded food containers. Furniture seemed 'sticky' so I washed with bath cloth. Credit Card-operated Laundry on ground floor was very convenient and clean. There was DAILY tour bus guests so breakfast was very busy, but plentiful food items of scrambled eggs & sausage; dry cereal; yogurt; fruit; coffee & tea. Staff is friendly.
Staff was friendly and helpful. Room was clean and comfortable. Location was easy-off, easy-on to I-90. Great overnight stop.
Didn't like having to wait until 4 p.m. to check in unless I was willing to pay an extra $35. The small items often forgotten available for purchase and the paper plates and cutlery supplied when one bought some the food.
The refrigerator was not working properly it had several inches of ice on the sensor that we had removed to get it to cool. The manager said that the unit will not get extremely cold but it does as long as the sensor doesn't have ice on it. It looks like the room had not been used in quite some time we had no ice bucket or trash liners.