酒店回复: Dear Andrea,Muchas gracias por tu excelente calificación y comentario. Nos alegra saber que disfrutaste tu estancia con nosotros. Será un placer recibirte de nuevo en tu próxima visita.Saludos cordiales,
5.0分
其他
展开
Clean room, friendly staff & convenient location
Clean room, friendly staff and convinient location. I'll save it as favorite for future trips to Indianapolis. Thank you!
展开
酒店回复: We are delighted you enjoyed the clean room, friendly staff, and convenient location. We look forward to welcoming you back on your future trips to Indianapolis.
1.0分
其他
展开
Room and bathroom were filthy
The room and bathroom were filthy and the Concierge didn't give me any option, I had to move to another hotel during the night, I have photos but I will not post cuz they are grotesque
展开
酒店回复: We are very sorry to hear about your experience. This is not the level of cleanliness or service we aim to provide. Your feedback is important, and one of our team members will reach out to you to address this matter and make things right.
5.0分
其他
Always perfect for me and my lifestyle rignt now, EXTREMELY accommodating and helpful, rooms always immaculate!!
展开
酒店回复: Thank you for sharing such kind words. We are thrilled to hear you find our property accommodating and the rooms always immaculate. We look forward to welcoming you back again soon.
4.0分
家庭亲子
Air-conditioning worked well. Parking lot is well lit. Beds are comfortable. And they accept pets.
展开
酒店回复: Thank you for the great feedback, Mara. We are happy to hear you enjoyed the comfortable beds, efficient air-conditioning, and our well-lit parking area. We are also glad our pet-friendly accommodations made your stay more convenient. We look forward to welcoming you and your furry friends again soon.
3.0分
家庭亲子
展开
Conveniently located next to the highway and a gas station. Looks as though they're in the middle of renovating. Small front lobby area with bullet proof glass to talk through. I could barely hear the lady and she could barely hear me. Check out was simple turn the key in and let them know you're leaving. Wasn't horrible but probably wouldn't stay here again.
展开
酒店回复: Thank you, Emily, for sharing your experience. We’re sorry to hear that parts of your stay didn’t meet expectations, especially with the check-in process. We appreciate your feedback as we continue with renovations and improvements, and we hope to have the chance to provide you with a better stay in the future.
3.0分
其他
展开
Nicely updated
Wasn't a bad room at all. The manager did just walk right in our room at like 9am, kinda made me mad and then drug deals all night outside my room but I got what I paid for and it was just to sleep.
展开
酒店回复: Thank you for your feedback, Amanda. We’re very sorry for the disturbance you experienced during your stay. Your concerns are important, and we will review them with our team to prevent situations like this from happening again. We’re glad to hear you found the room nicely updated, and we hope to provide you with a much better experience in the future.
早餐不太好。
新装修。地板很脏，弄脏了我们的袜子。房间总体来说很不错。位置不是很好。加油站工作人员说晚上不要出来，也不要独自行走。价格不算太贵。如果需要的话我会再住的。房间很好，除了地板很脏。没有设施，太糟糕了。
干净舒适。大堂里的咖啡机不错，但是没有杯子，也看不到工作人员。
幸好我车里带了旅行杯。
出色的
Clean room, friendly staff & convenient location
Clean room, friendly staff and convinient location. I'll save it as favorite for future trips to Indianapolis. Thank you!
Room and bathroom were filthy
The room and bathroom were filthy and the Concierge didn't give me any option, I had to move to another hotel during the night, I have photos but I will not post cuz they are grotesque
Always perfect for me and my lifestyle rignt now, EXTREMELY accommodating and helpful, rooms always immaculate!!
Air-conditioning worked well. Parking lot is well lit. Beds are comfortable. And they accept pets.
Conveniently located next to the highway and a gas station. Looks as though they're in the middle of renovating. Small front lobby area with bullet proof glass to talk through. I could barely hear the lady and she could barely hear me. Check out was simple turn the key in and let them know you're leaving. Wasn't horrible but probably wouldn't stay here again.
Nicely updated
Wasn't a bad room at all. The manager did just walk right in our room at like 9am, kinda made me mad and then drug deals all night outside my room but I got what I paid for and it was just to sleep.