酒店回复: Thank you for your detailed feedback. We're glad to hear you appreciated the comfort of the beds, quality of the showers and Wi-Fi, and overall cleanliness. We also appreciate you pointing out the issue with the wallpaper—we're currently working on improvements in that area.We're sorry to hear that breakfast did not meet your expectations. Your comments about the lack of service and napkins are noted, and we’ll be reviewing our breakfast setup to ensure a better experience for our guests. Thank you again for your valuable insights.
2.0分
商务出差
The room was terrible. It was extremely outdated, and dirty. The cable did not work, nor did the WiFi.
Needless to say, I will never stay there again.
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酒店回复: We’re very sorry to hear about your disappointing experience. What you described does not meet the standards we strive to maintain, and we sincerely apologize for the inconvenience caused by the condition of your room and the technical issues. Your feedback is extremely important to us, and we will be addressing these concerns with our team immediately. If you’re open to it, we would appreciate the opportunity to make things right—please feel free to reach out to us directly. Thank you for bringing this to our attention.
5.0分
商务出差
The room is very spacious, and after spending a hot day outside, the air conditioned interior was glorious.
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酒店回复: Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed the spacious room and the refreshing air conditioning after a hot day. It’s great to know we could help make your stay comfortable. We look forward to welcoming you back again soon!
2.0分
情侣出游
Room was clean, not enough electrical outlets by the beds. Needed the outlets for C Pap machines (2) only 1 outlet worked! Won’t be staying there again!
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酒店回复: Thank you for sharing your feedback. While we’re glad to hear your room was clean, we’re truly sorry to learn that the lack of accessible electrical outlets caused such inconvenience—especially when traveling with medical equipment. We understand how important these details are, and we’ll be reviewing this with our team to explore improvements. We regret that we didn’t meet your expectations this time and appreciate you giving us the opportunity to learn and do better.
3.0分
其他
Would not let me check in. Does not state must be 21 to check in. My cousin had to check in for me. Room was paid by my mother on her card.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced at check-in. We understand how frustrating that must have been, especially with the room already paid for.We’re currently under new management, and we want to let you know that our age policy has recently changed—guests must now be 18 years or older to check in. We’re sorry that this update wasn’t in place during your stay and that the previous policy caused difficulties.Thank you again for bringing this to our attention. Your comments help us continue to improve, and we hope you’ll consider giving us another chance in the future.
4.0分
其他
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Good for one night
Room was big, clean and comfortable. We didn't partake much of the breakfast since it was almost all carbs, bread, cereal, waffles.
Outside security door was non operational with scan panel ripped out.
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酒店回复: Thank you for your review and for choosing to stay with us. We're glad to hear you found the room spacious, clean, and comfortable — that means a lot to us. We appreciate your feedback about the breakfast selection and the security door, and we’ll be addressing these issues with our team to ensure a better experience for all guests. We hope to have the opportunity to welcome you back again in the future!
3.0分
家庭亲子
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One person doing check in on a busy Friday night, not unusual but a second person would have been helpful. Get into room large stain on carpet, sink area smells musty, curtains falling off track, cracked ceiling and wall and boxspring under mattress is broken so you fall into the middle of the bed. I called the front desk, he was helpful but the same kind of room is unavailable so we moved to a 2 queen bed room from a 2 room suite. The 2 queen bed room is clean but you had to search the room for outlets to plug phones into (no outlets on lamps) so we had to go under table to plug in or a foot behind bedside table. Toilet/Shower area is TINY, you sit on toilet and left knee is hitting toilet paper roll and right knee is hitting tub. Three alternate entrances to hotel you need to use room key to get in, none of them worked so we always had to use main entrance (Good and Bad I guess). Second day had to go back downstairs as our room key didnt work even tho we had a 3 day stay booked. Room was clean, bed was comfortable; but I will not stay there again.
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酒店回复: We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
3.0分
其他
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Passable
Check in was quick, easy and friendly. Some of the external doors to the building either didn’t open with room card or couldn’t be locked. We had a 2 bedroom suite which was a good size though the carpet felt sticky and dirty, and one of the beds had a broken bed base so we had to put the mattress on the floor to sleep on it. Breakfast was ok, no protein options though.
Overall the property needs updating, maintenance and a bit of love but was ok for the night. Plenty of bright lights in car park made me feel better about our rental car being parked.
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酒店回复: We appreciate your business and feedback this helps us improve the quality of our hotel. Sorry for any inconvenience this may have caused.
2.0分
情侣出游
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dirty dirty dirty ! pool was mucky and yellowish green dirty water. breakfast was terrible. yuk! im not usually one to review but this was the worst hotel in the area
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酒店回复: Good afternoon Matthew, Im so sorry to hear you did not have a great experience with us. We do apologize for the things that did not meet you expectations. We do appreciate you for leaving us a review so we can continue to improve the property
2.0分
其他
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When I arrived at my room after checking in at the front desk, the bed wasn't made, and there were dirty towels on the floor of the bathroom. Either they gave my room to someone else, or they just never cleaned it. They got me another room, but it did not leave a good first impression.
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酒店回复: Hello Cary :) We are so sorry your experience was not so good. We do appreciate the feedback to help us improve our property Thank you have a nice day :)
标准酒店，但早餐很糟糕。
标准的三星级酒店，床、淋浴和无线网络都很好，总体清洁度不错，尽管墙纸有几处脱落。然而，最大的问题是早餐。我从未见过没有服务员和餐巾的早餐
The room was terrible. It was extremely outdated, and dirty. The cable did not work, nor did the WiFi.
Needless to say, I will never stay there again.
The room is very spacious, and after spending a hot day outside, the air conditioned interior was glorious.
Room was clean, not enough electrical outlets by the beds. Needed the outlets for C Pap machines (2) only 1 outlet worked! Won’t be staying there again!
Would not let me check in. Does not state must be 21 to check in. My cousin had to check in for me. Room was paid by my mother on her card.
Good for one night
Room was big, clean and comfortable. We didn't partake much of the breakfast since it was almost all carbs, bread, cereal, waffles.
Outside security door was non operational with scan panel ripped out.
One person doing check in on a busy Friday night, not unusual but a second person would have been helpful. Get into room large stain on carpet, sink area smells musty, curtains falling off track, cracked ceiling and wall and boxspring under mattress is broken so you fall into the middle of the bed. I called the front desk, he was helpful but the same kind of room is unavailable so we moved to a 2 queen bed room from a 2 room suite. The 2 queen bed room is clean but you had to search the room for outlets to plug phones into (no outlets on lamps) so we had to go under table to plug in or a foot behind bedside table. Toilet/Shower area is TINY, you sit on toilet and left knee is hitting toilet paper roll and right knee is hitting tub. Three alternate entrances to hotel you need to use room key to get in, none of them worked so we always had to use main entrance (Good and Bad I guess). Second day had to go back downstairs as our room key didnt work even tho we had a 3 day stay booked. Room was clean, bed was comfortable; but I will not stay there again.
Passable
Check in was quick, easy and friendly. Some of the external doors to the building either didn’t open with room card or couldn’t be locked. We had a 2 bedroom suite which was a good size though the carpet felt sticky and dirty, and one of the beds had a broken bed base so we had to put the mattress on the floor to sleep on it. Breakfast was ok, no protein options though.
Overall the property needs updating, maintenance and a bit of love but was ok for the night. Plenty of bright lights in car park made me feel better about our rental car being parked.
dirty dirty dirty ! pool was mucky and yellowish green dirty water. breakfast was terrible. yuk! im not usually one to review but this was the worst hotel in the area
When I arrived at my room after checking in at the front desk, the bed wasn't made, and there were dirty towels on the floor of the bathroom. Either they gave my room to someone else, or they just never cleaned it. They got me another room, but it did not leave a good first impression.