酒店回复: Hello Alain,We're sorry to hear that you found the air conditioning noisy and the rooms to be below your expectations. We strive to provide a variety of room options to cater to different preferences. Our breakfast selection is designed to offer a balanced choice of items. Your feedback will be shared with the team for review.
酒店回复: Hello Florian,We appreciate your feedback regarding the condition of our building. We strive to provide a clean and comfortable environment for all our guests. If you have any further comments or concerns, we encourage you to reach out to our management team for further assistance.
3.0分
商务出差
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The room was large and nice, but...
I stayed in a 2Queen Bedroom for two nights. The location, surrounding environment, and staff service were good. Also, having the bedroom and living room separated by a door, with a mini-kitchen in between, was very nice. However, there were some points that concerned me. The first room I was shown had a door that was difficult to close; I had to slam it shut with force. The next room they showed us had a slight musty smell inside. Standing barefoot on the carpeted floor made my socks wet. The ceiling light bulb was missing, making the room dark. Also, the bathroom fan wouldn't turn on even when the switch was on. Since it's a budget hotel, maybe this is what you get.
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酒店回复: Hello Toshsiuke, Thank you for your feedback regarding your recent stay. We appreciate your positive comments about the location and our staff service. Your concerns about the room conditions are important, and we will ensure this feedback is shared with the appropriate team to assess and improve these areas. We strive to provide a pleasant experience for all our guests, and your input helps us in that endeavor. We hope you consider staying with us again in the future so that we can offer you a better experience.
2.0分
朋友出游
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Hotel was definitely showing its age. Desk staff made an inappropriate comment about several other guests when checking in. Sink was cracked and leaky. Given its proximity to the Savannah Highway, the rooms were surprisingly quiet. Breakfast offerings were minimal.
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酒店回复: Hello Thomas, Thank you for sharing your experience. We appreciate your feedback regarding the condition of the hotel and the comments made by the staff. Your observations about the amenities will be taken into consideration as we continually strive to enhance guests' experiences. We're glad to hear you found the rooms quiet despite the hotel's location. Your input is valuable and will help us improve in the future.
1.0分
家庭亲子
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It had a really bad odor in the whole hotel, only 4 things for breakfast options, TVs didn’t work, floor was soaked. Was put in a room that wasn’t even cleaned and had to move rooms 3 times. People banging loudly in neighboring rooms. No light switches in the actual bedroom only a lamp. Just a overall bad experience
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酒店回复: Dear Shyann,We sincerely apologize for the numerous issues you experienced during your stay. What you described regarding cleanliness, odors, room maintenance, and noise is far below the standards we strive to provide for our guests. Your feedback is extremely valuable, and we will be addressing each of these concerns with our team to ensure they are corrected promptly. We regret the inconvenience and discomfort you encountered and hope you might give us the opportunity in the future to provide a much improved and more comfortable experience.Sincerely,Management Team
1.0分
家庭亲子
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There was nothing that I liked about the property. The room that they checked us into was so uninhabitable and unsafe that I had to insist they put us in a different room.
Room #1 - There was mold coming out of the vents onto the wall and ceiling, food on the floor, mold on the pull out couch, hair in the bathroom on the tub, mold down the outside of tub, bed covers were dirty, smoke detector missing and just wires hanging from the ceiling, couldn't see out the window because of the filth and water damage. When the clerk checked us into room #2, she said, "Yeah, we're going to be renovating soon.We just took this over a couple months ago." No apology & no appearance of concern.
Room #2 wasn't much better, but did have a smoke detector and a newer pull out couch with no mold. The walls were dirty, but no other visible signs of mold. Microwave was rusted, so unusable. There was also food on that floor, so I knew it hadn't been vacuumed. And after the first room I didn't really trust the second room. The mold was not as visible, but I suspected it was still there. We touched as little as possible and used Lysol cleaning wipes for what we did touch. Slept over the covers and fully dressed.
Pool was gross and closed anyway.
Worst. Hotel. Ever. Just sleep in your car and consider it a loss if you've already booked through a third party.
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酒店回复: Hello Jack,Thank you for sharing your thoughts about your recent stay. We genuinely appreciate your feedback regarding the condition of the rooms and the overall experience you had. Your comments are valuable as they help us understand the areas where we need to improve. We encourage guests to reach out directly to management with concerns so we can ensure your voice is heard. We truly hope that you will consider giving us another opportunity in the future to provide you with a much better experience.
没有入住，拿了退款就去别家了，太糟糕了。真不明白为什么酒店要在广告上撒谎，应该立法禁止这种行为。房间脏兮兮的，到处都是污渍，特别是休息区。迷你冰箱根本不是广告里说的那种大冰箱。酒店大门一点也不吸引人。房间也没什么景色。再也不会预订这家了。
房间干净又安静。早餐的选择可以再丰富一些。
干净
房间宽敞干净，很喜欢这些房间。
空调很吵！ 非常非常普通的房间。
这不是一家值得推荐的酒店。 他提供了一个房间，然后有几个人回来换房间。午餐的菜单不多，没有面包、清果汁、没有水果。 从您的列表中删除这家酒店。
这栋建筑的状况非常糟糕。房间里非常脏。很老了。我不明白为什么******* 在选择中保留了这家酒店。
The room was large and nice, but...
I stayed in a 2Queen Bedroom for two nights. The location, surrounding environment, and staff service were good. Also, having the bedroom and living room separated by a door, with a mini-kitchen in between, was very nice. However, there were some points that concerned me. The first room I was shown had a door that was difficult to close; I had to slam it shut with force. The next room they showed us had a slight musty smell inside. Standing barefoot on the carpeted floor made my socks wet. The ceiling light bulb was missing, making the room dark. Also, the bathroom fan wouldn't turn on even when the switch was on. Since it's a budget hotel, maybe this is what you get.
Hotel was definitely showing its age. Desk staff made an inappropriate comment about several other guests when checking in. Sink was cracked and leaky. Given its proximity to the Savannah Highway, the rooms were surprisingly quiet. Breakfast offerings were minimal.
It had a really bad odor in the whole hotel, only 4 things for breakfast options, TVs didn’t work, floor was soaked. Was put in a room that wasn’t even cleaned and had to move rooms 3 times. People banging loudly in neighboring rooms. No light switches in the actual bedroom only a lamp. Just a overall bad experience
There was nothing that I liked about the property. The room that they checked us into was so uninhabitable and unsafe that I had to insist they put us in a different room.
Room #1 - There was mold coming out of the vents onto the wall and ceiling, food on the floor, mold on the pull out couch, hair in the bathroom on the tub, mold down the outside of tub, bed covers were dirty, smoke detector missing and just wires hanging from the ceiling, couldn't see out the window because of the filth and water damage. When the clerk checked us into room #2, she said, "Yeah, we're going to be renovating soon.We just took this over a couple months ago." No apology & no appearance of concern.
Room #2 wasn't much better, but did have a smoke detector and a newer pull out couch with no mold. The walls were dirty, but no other visible signs of mold. Microwave was rusted, so unusable. There was also food on that floor, so I knew it hadn't been vacuumed. And after the first room I didn't really trust the second room. The mold was not as visible, but I suspected it was still there. We touched as little as possible and used Lysol cleaning wipes for what we did touch. Slept over the covers and fully dressed.
Pool was gross and closed anyway.
Worst. Hotel. Ever. Just sleep in your car and consider it a loss if you've already booked through a third party.