酒店回复: Hello Juliana,Thank you for sharing your experience. We appreciate your feedback regarding the mattress comfort and housekeeping standards, as well as the breakfast options provided. Your insights are valuable for our continuous improvement efforts. We hope you were able to enjoy other aspects of your stay and we wish you the best in your future travels.
酒店回复: Hello Jeannette, We regret to hear about your experience and appreciate your feedback. The safety and security of our guests are a top priority for us. We kindly suggest reaching out to our management team to provide further details on your concerns. Your comments will assist us in ensuring a comfortable stay for all our guests.
2.0分
商务出差
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The staff was polite, but the room itself needs major upkeep before it should be offered to guests. The bathtub area was in poor shape. The caulking around the tub was cracked, peeling, and discolored, which made the entire space feel unclean. The tile surround also looked worn and neglected. For a space meant for bathing, it didn’t feel sanitary or well-maintained. The A/C unit was visibly dirty, with dust and grime built up in the vents. It also looked like it hadn’t been wiped down or serviced in a long time. This is especially concerning for guests with allergies or sensitivities. There was noticeable damage to the wall and baseboard near the entry area—wood exposed, cracked, and chipped. It gave the room a very poor first impression and made it feel run-down. The picture frame on the wall had shattered glass in it. Not only does it look terrible, but it’s a clear safety hazard. It should have been replaced long before a guest checked into the room. Overall, the room felt neglected and in need of a top-to-bottom refresh. I hope management takes these issues seriously.
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酒店回复: Hello Gonzalo,Thank you for your feedback regarding your recent stay. We're glad to hear that you found our staff polite. However, we take comments about room conditions seriously and appreciate you bringing these specific maintenance issues to our attention. Your insights will be shared with the management team for their review, as we continuously strive to improve our guests' experience. We hope that any future stays are much more enjoyable and meet your expectations.
3.0分
商务出差
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Room was ok. Water splatter marks on mirror, lock to bathroom broken, leather on chair peeling. Hallway smelled like **** and mildew, carpet stained, and needed a paint job. Ok for the price but did make me a little nervous staying by myself.
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酒店回复: Hello McKenzie,Thank you for sharing your observations from your stay. We appreciate your feedback regarding the condition of your room and the common areas. We strive to maintain high standards, and your comments will be beneficial in addressing areas that need attention. We encourage you to reach out to management directly to discuss your concerns further. Your input helps us improve for future guests.
感谢贵公司让我与你们同行。我非常喜欢这次入住，也很喜欢这个预订网站。请允许我这个霍比特人说，这是我住过最好的酒店。感谢您让我通过贵公司预订，这是有史以来最好的地方。
太糟糕了，房间很脏，床上和浴缸里都有头发。真希望我当时拍了照片。我气死了，感觉这房间花得太不值了。床很不舒服，我根本睡不着。因为没睡好，开车时我打了两次瞌睡，不得不把车停到路边休息。我退房的时候，清洁人员一直盯着我的东西看，好像在检查我带了什么或者是不是偷了东西。再也不会住这家了。我觉得我应该得到一些赔偿。
员工很友好。泳池区很棒。早餐服务也很好。
房间温馨舒适。早餐虽然简单，但总体来说，这个价位能有这样的服务真的很棒。
房间很干净，从来没见过虫子。工作人员很友善，但是他们敲门敲得太频繁了，严重影响入住体验。酒店位置不算太好，但总比更糟好。
住宿体验很好，干净安静。非常宽敞，非常平静，非常好。挺不错的。
我们房间的床垫非常硬，地板也很脏。光脚走路几分钟，我的脚就变黑了。早餐不是自助餐，只是欧陆式早餐。
千万别！
不安全！千万别住这里！！前台服务不错，工作人员也很乐于助人，但晚上总有人在那儿“搞鬼”。我们预付了两晚的房费，住了一晚就退房了。
The staff was polite, but the room itself needs major upkeep before it should be offered to guests. The bathtub area was in poor shape. The caulking around the tub was cracked, peeling, and discolored, which made the entire space feel unclean. The tile surround also looked worn and neglected. For a space meant for bathing, it didn’t feel sanitary or well-maintained. The A/C unit was visibly dirty, with dust and grime built up in the vents. It also looked like it hadn’t been wiped down or serviced in a long time. This is especially concerning for guests with allergies or sensitivities. There was noticeable damage to the wall and baseboard near the entry area—wood exposed, cracked, and chipped. It gave the room a very poor first impression and made it feel run-down. The picture frame on the wall had shattered glass in it. Not only does it look terrible, but it’s a clear safety hazard. It should have been replaced long before a guest checked into the room. Overall, the room felt neglected and in need of a top-to-bottom refresh. I hope management takes these issues seriously.
Room was ok. Water splatter marks on mirror, lock to bathroom broken, leather on chair peeling. Hallway smelled like **** and mildew, carpet stained, and needed a paint job. Ok for the price but did make me a little nervous staying by myself.